Issues with Myeg NV white-labels (Fenix, etc.)

[DanielHello]

They did run for me too but I'm wary of playing them, in case I win big and my wins get voided due to playing games I'm not supposed to.
I did't see any UK Gambling Commission logo, which is on prominent on every UK licensed casino, even the dodgy ones . I also don't see the license specific terms like players funds being held in a separate account etc.

Hopefully the rep can confirm the casino holds a proper license to operate in the UK.

Hi,

We are currently not operating under a UK license but a Curacao license. I hope that in the near future we can operate under a UK license and/or Maltese license, as these licenses are more respected. Should you win big, we pay you out as any other player, we accept your bets, so we respect your winnings.

Whether we hold the correct license to operate in the UK is a difficult question. Our Curacao license doesn't prohibit us from accepting bets from UK players. We are currently not advertising the brand on .co.uk domains or have any marketing campaigns targeted to UK customers in specific.

 

[Azzurri]

My issue has been resolved

Just like to update everyone that Daniel has been in touch with me and explained the issue thoroughly.

Matter resolved.

I'd also like to add that I received my withdrawal to my CC in 24hrs! That is the quickest withdrawal to my CC I have had EVER!

I didn't even know withdrawals to a CC could be that fast. Very impressive.

Thanks Daniel and Hello Casino.

I'm now happy to return again.

 

[spintee]

NOT ALL withdrawals are that fast, over 24hrs and mine is still pending, Maybe rep pushed yours threw,

Just like to update everyone that Daniel has been in touch with me and explained the issue thoroughly.

Matter resolved.

I'd also like to add that I received my withdrawal to my CC in 24hrs! That is the quickest withdrawal to my CC I have had EVER!

I didn't even know withdrawals to a CC could be that fast. Very impressive.

Thanks Daniel and Hello Casino.

I'm now happy to return again.

 

[Azzurri]

NOT ALL withdrawals are that fast, over 24hrs and mine is still pending, Maybe rep pushed yours threw,

Spintee I received my withdrawal before I even contacted the rep about the other issue I had, I just forgot to update it here. Hence the rep wouldn't have had anything to do with my withdrawal, or even known about it.

When did you make your withdrawal? Don't forget withdrawals made just before the weekend usually don't get to your account until Monday. I must have just made the cut off time, as it was in my account at approximately 1:30am Saturday morning my time.

 

[spintee]

Spintee I received my withdrawal before I even contacted the rep about the other issue I had, I just forgot to update it here. Hence the rep wouldn't have had anything to do with my withdrawal, or even known about it.

When did you make your withdrawal? Don't forget withdrawals made just before the weekend usually don't get to your account until Monday. I must have just made the cut off time, as it was in my account at approximately 1:30am Saturday morning my time.

Oh wd on your win & swift payment, I made mine yes morning, Probs missed shut of time,

 

[Rob802]

tablet

anyone on here trid useing tablet on this site. I just tried was playing piggy riches and after a few spins it say i timed out in middle of spin had to log back in this happened 3 times chat told me to try new broswer and reset my internet useing same browser and internet on laptop no problems

 

[mina888]

anyone on here trid useing tablet on this site. I just tried was playing piggy riches and after a few spins it say i timed out in middle of spin had to log back in this happened 3 times chat told me to try new broswer and reset my internet useing same browser and internet on laptop no problems

Ya I experience the same on iPhone. The balance doesn't appear anywhere on home page. I have to click on a game to see what my $ balance is.

 

[spintee]

Ok here goes, Hello casino

Withdraw, Sat 10.10am
approved, Mon 8.52am

To me that's some going for 1st withdraw, No docs needed,

 

[SpinUk]

Same here - withdraw saturday got paid by 9am this morning.

 

[spintee]

Same here - withdraw saturday got paid by 9am this morning.

What method? & if ewallets have you received?

 

[SpinUk]

Skrill

 

[Rob802]

games

any one haveing trouble with slots today played one no problem went to another and it keeps comeing up error 0 tried logging out back in same thing

 

[spintee]

any one haveing trouble with slots today played one no problem went to another and it keeps comeing up error 0 tried logging out back in same thing

Not tried, But I have had it now and about to blow a gasket, The IPS sites, Bingostars ect are feking terrible, Constant errors but they are known for this and still not fixed, I do not no how they can carry on if games are like this, Just goes to show a bunch of cowboys they have not a clue along with there shit support

 

[mina888]

any one haveing trouble with slots today played one no problem went to another and it keeps comeing up error 0 tried logging out back in same thing

I had the same problem. I asked chat and they were scratching their heads for 45 minutes troubleshooting. Until I figured out myself. I wasn't fully registered (ie; address, phone number). Once I did that, I was able to run the games.

 

[Rob802]

ok

everything seems to be running good now dont know what the problem was

 

[Jd666]

25 wager free free spins on jack and the beanstalk today for 10 deposit.

I kept getting error 0 on quickfire games though so maybe now UK blocked, unless its a temp error

 

[Jd666]

My first withdrawal paid to Skrill in 55 minutes.

Thats very good.

 

[Rob802]

25 wager free free spins on jack and the beanstalk today for 10 deposit.

I kept getting error 0 on quickfire games though so maybe now UK blocked, unless its a temp error

thats the same problem i was haveing cant play for a while than couple hrs later you can play again.Iam in canada

 

[Greigssy]

This thread also mentions Fenix Casino in the same breath as Hello Casino, they may be similar in style and are run from the same servers but the wagering is drastically different.

Hello: 25xBonus

Fenix:Welcome Bonus 30x(deposit+bonus)
100% monthly reload 35x(deposit+bonus)
50% monthly booster 25x(deposit+bonus)

No contest where is best to play.

 

[incrediblestuff]

So far a very good experience in HelloCasino!
Took up a NDB for 50 wager-free spins - max cash-out 150,- which is one of the most generous NDB's i have seen in a long time. Could have cashed something like 40,- euros from that but enjoyed my playtime trying for the max.
Then took up the first deposit bonus for 20 bucks, which also happened to be in the "Lights" week, which added 50 spins on top of the 100%. I'd say that's a pretty good deal, all in all.

Was met with nice support, and the match up bonus credited without issue, for now it seems though that Free Spin promo's have to be manually added by chat. Which was done swiftly and without hassle. The rep here is also a great guy, that much is obvious.
Had decent playtime on all spins and the deposit, didn't cash out as stated, but just as i was on my last few euros i had won from the Lights spins, i put it on 0.45 ct. auto-play, for 1000 spins with stop trigger on 45.- or more, as i needed to go to the toilet.
Figuring i would be dead on return i found this to my joy:



Figured it had to be a sign to try the withdrawal method, and played it exactly down to 100,- which i just now cashed out.
Assuming it will take a bit longer than usual as it is the weekend, still curious to see if the w/d is smooth and painless
Anyway, my first impression is very good.

 

[Greigssy]

I forgot to add the bonus is non-withdrawable at Fenix which is ridiculous considering the high WR.

 

[SpinUk]

Beware free spins offer today not available

Just a heads up, email came in today:

Deposit 100€/£/$/CHF and claim 80 FS on JackHammer2
Bonus code: FEB80JH2

"All you need to do is deposit, contact live support with one of the bonus codes and you will receive your BONUS!"

However, AFTER you deposit the spins they want to give you are actually on JACKHAMMER 1 i.e worth half as much. If you want to have the ones promised then you get fobbed off that they will look at this tomorrow for you.

Whats going on with these guys? A good start then issue after issue with their bonuses.....

 

[SpinUk]

Still waiting for these free spins..

 

[verme]

Last time i was paid in 2 minutes by hello casino on my nether account...
I have just now requested another two wtihdrawals...

 

[spintee]

Last time i was paid in 2 minutes by hello casino on my nether account...
I have just now requested another two wtihdrawals...

How quick was your last 2 withdraws, Thanks