Mystic,
Firstly, I have never accused you of abusing bonuses or anything else.
If you claim that your deposits outweighed your 'comps', it is incumbant upon you to show that, so I have asked for your numbers.
And They will come. I am not the one working on them anymoreI have stated that you have highjacked threads because you've inserted your issue in several unrelated threads that mutated from the subject line into your issue.
firstly I responded to anyone posting a complaint regarding thier issue. IF it related to mine oh well.
I don't enjoy 'defending' a not recommended casino, but if no one else will add balance, ask questions, and state facts, I choose to. I'm sorry if you take it personally.
how can I not.. it's just another friday night right lojo?And now on to 'devil's advocate' in no particular order in response to specific items in your last post here:
I have no idea what numbers Andre had in front of him at any given time in your chats nor why he changed the numbers (how many 'free chips', what your deposits were, etc.) The
bottom lineis you did or did not fall into the lifetime deposit/chip ratio caveat.
The rule sucks and should only ever be invoked in extreme situations IMO.
Personally the ONLY reason I have pursued this is the promises made to me, The facts stated in chats, and the lies and discreptancies stated in chats. PERIOD Regardless of bonuses or free chips I was told how to cash out to get paid.. I followed those rules to a T, there was no reason to lead me on to believe the money was on it's way and then change his mind in the end. The manager set up the T&c's at the cashout.. I followed all the rules and should have been paid IMO
It's unfortunate it was used on you. All I have ever really asked of you in this regard is to show me that it was used unfairly (fair meaning according to their terms). I have repeatedly stated that if you did not fall foul of the T&C I would stand by you, for whatever that is worth.
and I have repeatedly stated that terms and conditions were given to me by Dean who had spoken to Andre, OBVIOUSLY I would not reverse a $4000.00 withdrawal to $2500.00 had I not been "following thier rules"
Erased account: I seriously doubt that they have 'wiped' your numbers. You may not have access to them, but they certainly do. If they do not, then your records should be the only 'evidence' needed to back up your claim. We still don't know if you are claiming that your deposits exceeded your bonuses.
Do you seriously doubt that lojo? I have never once lied to you or anyone else on this forum. When I went back to POC when I was invited AFTER Andre left my account pages were gone. just like flappie666
4.Asked for a cash in..... 5. Account has been wiped out now
br600
i was wondering why my winnings are voided
and there are alot more... personally I don't care what country people are from.. It seems to be the norm for POC and COOLCAt to wipe out accounts after big wins IMO
Playthrough amounts or bonuses that occured
after the random jackpot certainly have no bearing on the conditions at the time the jackpot was hit.
They do if they told me this was a TERM and a CONDITION in order to get paid my winnings! Honestly I was given a playthrough amount on a cash deposit win.... but I did it anyway!
Your quote of casinos assumedly 'managed' by Chris is not correct. In my recollection he was listing the casinos within the Virtual Group, not the casinos he manages. As well, other posters' references to him as manager of PoC are probably misunderstandings.
misunderstandings, fine .. where's Dean been all these months?and Chris himself stated this
2. If there are any issues that I can resolve for players not from the Netherlands, please let me hear them. Apparently not, because I have wasted hours of my time, months of reading this board, and it is all for the same players from the same place... just different casinos. Am I really the only one who notices that?
The numbers you posted
HERE are your c2p deposits? They don't help much out of context.
Not really take that amount add in the bank at $1300.00 and his first reply for 2000.00 in bonuses is still too high but deposits will outweigh bonuses.
Remember I told you in a PM that I didn't need any proof, but if you wanted help sorting or indexing the numbers I would help you? Why? So you could make your claim, backed up by facts, or drop the subject.
I have help and I will not drop the subject. If the manager is allowed to "change the rules at his own discrection" I posted his statements proving that he promised me payment and proving that he changed the bonus amount repeatedly . PERIOD
This is where I started 'defending' Chris, I think. You had found a printed coupon in one of his
posts, the coupon clearly showed the expiration date as almost a month past.
and chris told YOU flat out..Lojo,
Thanks for the help. Even though you won't play with us, it's nice to hear a voice of reason every once in awhile. In regards to the post of that free chip, mystic's right, I should have left it open. I can't leave it open forever, but as long as the post is near the front of this forum's hottest threads (even though that coupon should have never been placed there at all if I had known the rules), I should honor it. She is right about that. So, I have made that coupon accessible to everyone to try out the VIP Lounge until the 31st of June. Only fair I think.
In no way, shape, or form did he need to honor that coupon for you, but he did. It was a no-win situation for him.
He should not have posted it if he did NOT want anyone to use it
Mystic, if your deposit/bonus ratio as of the moment you hit the random jackpot precluded you from getting your winnings, it is just another unfortunate instance of a player being in the wrong casino at the right time. It happens all the time and it sucks. That term should be on every coupon and every page of their casino and website, but that ain't gonna happen.
I assume that the C2P deposits are not 'chargeback-able' or you would have done that when you threatened to chargeback your other deposits. And that is why andre said, 'at least we get the click to pay...deposits'.
Come on lojo that in itself states he is aware that he did not include those amounts! It's all BS if they gave me new T&C's when I went to cash out why change after that and why lead me on.
Honestly, you can't expect a casino to refund your deposits just because they are refunding a 'group' of players from a certain region and timeframe and bonus strategies, it just doesn't make sense.
nor does picking a couple of countries and deciding they are a "group" all mute points.
As well, and this may sound harsh. IF they don't owe you the Random Jackpot hit because of a written term, and you threatened chargebacks to be paid, I would call that less than fair.
You know that is NOT true lojo.
Conversely, if your deposits outstripped you bonuses as of the moment you hit, and there is no other valid reason within their terms and conditions not to pay you, they should be held accountable, period.
Unless you dispute something I've stated here as a fact, I'm mum on this issue until and unless the numbers are published. If they are in your favor I will support you in any way I can. If they are in PoC's favor or never published, I probably won't bring it up again if you don't.
i really do hope you get what ever your entitled to
