Casinos

Casinos By Status

Popular Filters

By Banking Options

Games

All Games

Bonuses

Popular Bonus Filters

Forums

Popular Forums

Forum User Features

Complaints

Submit A Complaint (PAB)

PAB Rules and Guidelines

Browse PABs

Gambling News

Popular News Sections

Baptism by Fire - success Guts.com is giving it a go

Status
Not open for further replies.
Free spins

Free spins are great as long as they are free. Guts may be the only casino left who understands that we are not complete idiots.

There are some who send e-mails saying: "Deposit (sum), and get 5 free spins on Starburst". Most people hate Starburst with a passion. Casinos love to deal out Starburst spins because that's the cheapest game ever, and what can you win on that? Eeeeeek and double eek.
Ben, please don't become greedy! :eek2:
 
Ben there must be a way to tell us when we have free spins pending. Either in the bonus area or somewhere else on the website?

I remember Redbet at the beginning had the same issue but they managed to make a "you have free spins on XXX game" flashing button when we logged in, which is very helpful.

I can't even count the number of times that I've loaded games thinking that I had free spins, only to find out that they weren't there or loading a random game while playing to find unexpected free spins sitting there. Probably a lot of them expired too because I didn't know.

It's hard to track when you add them the day after the deposit at 11 AM server time (or something else), even more so when it's a different game than the one listen under "promotions" and if you live in a different time zone then you basically have to guess "when" and "where".

Just right now I thought I had free spins on Big Bang, but they weren't there so I asked Glenn the CSR and he said they'd be there "tomorrow". Now, it's 10:30 PM server time. Is tomorrow at 11 AM on Tuesday server time? Or midnight server time?

Also, the Big Bang free spins are not the same as the "game of the week" free spins are they? So I should get free spins on Reel Rush too? I like free spins, but it's a bit confusing. :)
 
Balthazar said:
Ben there must be a way to tell us when we have free spins pending. Either in the bonus area or somewhere else on the website?

I remember Redbet at the beginning had the same issue but they managed to make a "you have free spins on XXX game" flashing button when we logged in, which is very helpful.

I can't even count the number of times that I've loaded games thinking that I had free spins, only to find out that they weren't there or loading a random game while playing to find unexpected free spins sitting there. Probably a lot of them expired too because I didn't know.

It's hard to track when you add them the day after the deposit at 11 AM server time (or something else), even more so when it's a different game than the one listen under "promotions" and if you live in a different time zone then you basically have to guess "when" and "where".

Just right now I thought I had free spins on Big Bang, but they weren't there so I asked Glenn the CSR and he said they'd be there "tomorrow". Now, it's 10:30 PM server time. Is tomorrow at 11 AM on Tuesday server time? Or midnight server time?

Also, the Big Bang free spins are not the same as the "game of the week" free spins are they? So I should get free spins on Reel Rush too? I like free spins, but it's a bit confusing. :)
Click to expand...

Today Monday is free spins on Big Bang if u received email from Ben. If you make deposit of at least 20 today then again tomorrow its 30 Free Spins on Big Bang ;)

Date Game Offer
Monday 17th March
Avalon II

100% up to €40 code NGW100

Tuesday 18th March
Big Bang

30 Free Spins

Wednesday 19th March
Wonky Wabbits

20 Free Spins

Thursday 20th March
Magic Portals

25 Free Spins

Friday 21st March
Reel Rush and Fisticuffs

10 Free Spins + 15 Free Spins

Saturday 22nd March
Twin Spin

20 Free Spins

Sunday 23rd March
Secret of the Stones

25 Free Spins
 
Guts offline?

When I was in the middle of something, Guts kicked me out and now I can't get back online. What happened? :what: If it's maintenance, I wish they would have told us.
 
Operette said:
When I was in the middle of something, Guts kicked me out and now I can't get back online. What happened? :what: If it's maintenance, I wish they would have told us.
Click to expand...

They are upgrading the site to include a Sports Book, this has been in the pipeline for a while (think it was meat to be implemented late Feb). So this will most likely take a bit longer than a usual maintenance (already been 3 hours+)

I was also playing and kicked with no warning which is unusual as they used to give us a pop up for maintenance etc.
 
Sportsbook Live

Hi Everyone,

Sorry if you were kicked out without any warning this morning. I was sure we had the popup up. The guys have been working on this for months now so perhaps in all the excitement they forgot, so my apologies on behalf of the IT crowd.

Have a great day!

Ben
 
Hello Ben, i see you offer sportsbook too now, i have a quick question:

Do you limit stakes like most other european bookmakers after a few wins?

And do you offer any welcome bonus for sports at the moment?
 
NohchiPlayer said:
Hello Ben, i see you offer sportsbook too now, i have a quick question:

Do you limit stakes like most other european bookmakers after a few wins?

And do you offer any welcome bonus for sports at the moment?
Click to expand...

Hi Nohchi,

We do monitor our risk, I can't go into too much detail on how and when we limit stakes on an account basis.

We have a welcome bonus but it is limited to Norway, Finland and Sweden at this time. We will expand this in the future however once we have been live for a bit of time.

Cheers,

Ben
 
just noticed guts had sports there, great move as most of my deposits were always at casinos with sports as love the horses and football as well as casinos, glad to see I can now bet on football and play casino at guts so thanks ben looks like the majority of my deposits will be coming your way soon
 
Can anyone play at Guts today?

Since the Sportsbook side of things was added I kept getting an error when logging in but was able to refresh and all as good. Today however the site works fine until trying to login. After entering my details it hangs, so I refresh the page but it brings up the error again and nothing happens no matter how much I refresh the page or which browser I try.

guts error.png
 
mattsgame said:
Can anyone play at Guts today?

Since the Sportsbook side of things was added I kept getting an error when logging in but was able to refresh and all as good. Today however the site works fine until trying to login. After entering my details it hangs, so I refresh the page but it brings up the error again and nothing happens no matter how much I refresh the page or which browser I try.

View attachment 45983
Click to expand...

Hi,

We are working on this now. Seems there is a gremlin in the mix.

Hopefully will have this sorted in a short time.

Sorry about this.

Ben
 
NetEnt games fixed

Seems EveryMatrix may have finally solved the problem with slow spins.
At least over at Thrills and Superlenny.

Do you know if this applies to Guts as well?
That would be great news!

Thanks!

Freddy
 
refre said:
NetEnt games fixed

Seems EveryMatrix may have finally solved the problem with slow spins.
At least over at Thrills and Superlenny.

Do you know if this applies to Guts as well?
That would be great news!

Thanks!

Freddy
Click to expand...

Hey Freddy,

Yes, it was a major release today which seems to have solved most of the issues. It took a long time but it looks like the game speed is much better and where it should be. There was also an update with MGS today too which I have been waiting for and should make MGS a lot better too.

I was going to wait for a few days before I shouted from the rooftop but so far so good.

I really thank everyone for all of their help with this. Without all of the screenshots, noting of times that there were issues and support from this would have taken a lot longer to solve.

Cheers!!

Ben
 
paul7388 said:
ty ben for update , oh and thanks for £20 matching free bet on sportsbook at weekend , never won but least it got me 2 football coupons on for price of 1 lol
Click to expand...

Your welcome :).

Ahh, sorry the coupons never came through. There is always next time! I did not have much luck either :-(
 
Status
Not open for further replies.

Similar threads

Casinomeister
Baptism by Fire Flappy Casino is giving it a go!
Replies
23
Views
2K
pekka55
P
E
Gaming software, simulators give false impression?
Replies
9
Views
991
MahoneyKnows
M
Casinomeister
  • Locked
Baptism by Fire - success Arcanebet is stepping up to the plate
Replies
11
Views
1K
Casinomeister
Casinomeister
Casinomeister
  • Locked
Baptism by Fire - success Betreels is finally giving it a go!
Replies
17
Views
2K
pekka55
P
T
Videoslots complaint - closed account
Replies
2
Views
348
Casinomeister
Casinomeister

Users who are viewing this thread

Total: 3 (members: 0, guests: 3)
Click here for Red Cherry Casino

Meister Ratings

Read about our rating system and how it's done.
Back
Top