CasinoCruiseRep
Dormant account
- Joined
- Dec 21, 2014
- Location
- Malta
So if excluded from one of over 60 everymatrix casinos is gambling problem then how all rest everymatrix casinos can allowed same players to open acconts and collect deposits without problem ... Only in some day player win then got voided winings with reason - excluded in one of 60 everymatrix brands in past.
In one of your previous posts figured even Slotobank casino ( poor quality brands using often roqe practice) So if somone make excluded from roqe everymatrix brand Slotobank Then from this moment dont recived any money from his winnings in all rest everymatrix brands.
But can still play open new acconts and make deposits - just cant make withdrawal......
And one more things if somone make self excluded in roqe Slotobank - Self excluded always automatic is called gambling problem? - Or if somone just dont like casino / dont wonna recived no more spam to emails and after reading a lot complains in web decided close acconts so make self excluded.
Somone can say - You shoud go to live chat and ask to close acconts or send email with asking to close acconts - Mayby yes but in poor quality / roqe casinos like example slotobank - support team often just ignoring request like this and only way is make selfexcluded .
This is not only this person issue this is topic importand to all players who have in past any self exclude in one of all 60 everymatrix brands becose in this case all of them allowed to open acconts and colect deposits but not allowed to pay winnings
You can't self exclude as an alternative for closing your account. If a casino refuses to close your account you can complain on the forums and if that doesn't work you can approach their regulator.
Self exclusion only relates to gambling issues and legally a player that self excludes needs to be treated by the casino licensee as someone with a self confessed gambling problem.