Casino Complaint Balance Query

Morning.

It's a regrettable that the OP could not provide details of the casino. I am hoping Rival can provide the information needed and I will then post the details here. If the player is owed a $1000, then I will see to it that she gets it.

VWM - I sent you a PM explaining why I won't comment on your posts. All I will say is that what happened years ago is done. There are now a dozen+ really good Rival operators and hopefully hard work, service and a clean record will change player's perceptions. If a casino messes up, it will be revealed here (or on other forums) and players will know to avoid them.

Thanks to the members here for your support. Much appreciated!

Best,
Dieter
 
And Tirilej called that one! :thumbsup:

Don't do that to me please:oops:

I want newbies to stay here and learn, and I could have been nicer in my post and explain what she needed to do.
I wish I could write posts like some others do, like bigjohn or incrediblestuff. Always polite and always explaining so everything is clear to everyone. I'll try to do better next time ;)
 
Hi there,

Update: Rival have looked across the board and cannot find any account belonging to the OP where there was ever a $1,000 in question. My advice is for the OP to find any emails so we can help her. Alternatively, open a PAB and get the relevant parties involved.

Thanks once again,
Dieter
 

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