Here's the facts, I'm not lying. But I'm like not, Betsson treated me as a stupid girl, just because they mean I'm from Asia.
__________________________________________________________________________________________________
Dear Mr. Roger, 27.01.2019
the E-mail correspondence with you and my client Ms. xxxxxxxxxxx is available to me.
On 17.01.2019, the facts were transmitted to you exactly, today is the 27.01.2019 and contrary to your statement, you have determined or check anything in this matter.
We will prove this to you as follows:
Point 1:
On 17.01.2019 you was informed in an e-mail by me, this email was deleted in your house. The transmission report is available.
Point 2:
My client Ms……… has forwarded in your Casinoeuro Chat on 19.01.2019 again in a copy of my e-mail from 17.01.2019 to you. The employee Emil, confirm the extinguishing of my email by an unknown. The chat history is here as a proof.
Point 3:
In an e-mail dated 21.01.2019 from you to my client Ms.xxxxxxxxx, you confirm the receipt of the letter. They ask for patience and confirm to initiate further investigations.
Point 4:
In the next email to you from my client, this asks that they reopen the account of my client. She confirms that this was wrongly erased by the husband and her Account Manager Mr. xxxxxx xxxxx.
Point 5:
In another e-mail from you on 23.01.2019, you confirm again your investigations and you wish that my client Ms xxxxxxx no longer contacts in your Casinoeuro chat. You confirm that the account of my client Ms. xxxxxxxx remains closed.
Point 6:
In an e-mail dated 24.01.2019, my client Ms. xxxxxxxxx sends you the copy of the bank documents from the house bank and skrill, which prove the payments to your employee and Account Manager Mr. xxxxxxxxxxxx. The transmission view is here as proof.
Point 7:
In an e-mail from you on 25.01.2019 to my client Ms xxxxxxxx, you confirm the receipt of the e-mail of my client from 24.01.2019. Oddly enough, you did not want have to receive the evidence, or was it erased by an unknown person? You give my client the contact details to inform the regulator, the Malta Gaming Authority (M.G.A.)
Point 8:
Then my client Ms xxxxxxxxxsent you the transaction documents by e-mail again. Transmission report is available as proof.
Dear Mr. Roger,
our Investigations, with the help of the Procuratorate of the Province xxxxxxx Vietman, have revealed that you have not made any investigations and that you still have no contact with your Account Manager Mr. xxxxxxxxxxxxxxx.
The husband of my client Ms xxxxxxxxx and your account manager Mr. xxxxxxxxxxxx, have been communicating for a long time about the provider at
Whatsapp.
The account of the husband at Whatsapp, but has been registered by my client Ms xxxxxx, the husband seems to have forgotten this. Thus, we were able to review every correspondence that has been conducted here in the last 12 months and print it out by file. It was comunicated in xxxxxxxxxx. We had it done yesterday by an interpreter translatetet.
The account of your account manager, Mr. xxxxxxxxxx, is listed at Whatsapp on mobile number
+35 6xxxxxxxxxxx.
This phone number is registered to the
Betsson Group, your company. To this belongs also Casinoeuro.
Out of all Whatsapp correspondence between my client's husband and her employee Account Manager, Mr xxxxxxxx, it is clear that illegal payments have been agreed with bonuses and rewards.
It was here a codeword agreed that these payments were previously announced.
The codeword name was XXXXXXX
.
Whenever this code word name XXXXXX occurs, your account manager will receive money on his or her Skrill account. In return, the husband of my client received high bonuses as compensation or other benefits.
The money was used for the mother of your employee account manager, for renovation of the apartment of your Account Manager, for vacation travel. And for other online casinos that your account manager has played. It all comes out of Whatsapp correspondence.
After my client Ms xxxxxxxx discovered all this and confronted the husband and Account Manager, her Account Manager decided to return part of the money back to her husband and the account my client Ms xxxxxxxxx.
In order to reassure my client Ms xxxxxxx and since your account manager could not pay back all the money, he offered bonus payments to the account of my client Ms xxxx and to the account of the father-in-law and also paid bonus there.
That did not satisfy my client. So your Account Manager developed the plan to delete my client's gaming account at casioeuro from you. The play account from Ms xxxxx as you'll see, was deleted by your Account Manager, Mr. xxxxxxxxx. The confirmation of the deletion was falsely made by the husband of my client, who had access to the e-mail account at that time. This is no longer possible, since all access data have been changed by my client Ms xxxxxx. My client Ms xxxxx has to you Mr. Roger, which explains several times.
From the Whatsapp correspondence is still clear that the husband of my client Ms xxxxx and your Account Manger Mr xxxxxxxx have still contact. Here your Account Manager, my client's husband, tells that he sees the letter I sent on 17/01/2019 in the email inbox of Casinoeuro. And he thinks to delete it, because otherwise you will terminate hims job and he lose his license. He repeatedly asks the husband to reassure his wife, he will do anything because he made a big mistake.
He make in return of a stupid boy and he knows nothing, even he is of a business travel in Texas / USA in the moment.
Before my client has received your first email, your Account Manager, Mr. xxxxxxx, informs my client's husband about Whatsapp that you have sent you an answer. He asks that the husband moves his wife, my client to the false statement. It should indicate that it is a different casino everything would be a misunderstanding.
Unfortunately, this plan did not work out for your Account Manager Mr xxxxxxxxxx, as my client Ms xxxxxxxx informed me and you, Mr. Roger!!!!
In return to you, Mr. Roger, here we believed in the truth of the statement my client Ms.xxxx. You not.
You are now wondering how we know you are not in contact with your Account Manager, Mr. xxxxxxxxxx, to gather evidence. Or that you are check evidence?
Your Account Manager is afraid to get back to work. He is afraid that you or other people from your Management are looking for him. He is afraid that you know the truth. Therefore he got a sick report from his doctor. He logs on sick to you.
All this he writes at Whatsapp the husband my client. The husband asks if the Management has already called or asked Mr.xxxxxxxxxxx. Mr. xxxxxxxx says no. Nobody has contacted.
But he is afraid to go to the office and he asks if my client's husband can send him a lawyer in Malta.
In return, the husband receives even more bonus money on his gaming account.
How can it be when he is sick and can not work?
But you, Mr. Roger, who is responsible for complaining and Casinaoeuro, Betsson Group as an employer, must know and tolerate all that. They check it or have checked it. Right?
So if they've checked it and have not taken any steps to this day, you're in the employer's responsibility. You were informed on 17.01.19, today is the 27.01.2019 and the game that make your Account Manager Mr. xxxxxxxxx go continues more. You tolerate it, yes you still support it.
And if you now admit, Mr Roger, that you have not checked it, then you say so, but then you are also personally and responsible as an employer. I have examined it, collected many hours, many days and proofs. The prosecutor, contacted Whatsapp and much more.
The only thing that you say, my client xxxxxxx should contact the regulator, the Malta Gaming Authority (M.G.A.).
I ask you seriously Mr Roger, do you want it, if you read all this here? Does your management board want this?
We have contacted the Malta Gaming Authority (M.G.A.) in Malta and have already appointed a law firm in Malta. Also, we can report the incident online to the Malta Gaming Authority (M.G.A.), from here comes the following note:
“It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority”.
That is what we have done today with this letter. They are now informed about everything.
We can now submit all documents, proofs, account statements and all correspondence with you to the Malta Gaming Authority (M.G.A) online.
The same applies to the British Gambling Commission.
In the attachment you receive the Power of Attorney of my client. This also applies to the application of the law firm in Malta.
In the attachment you receive the payment statement and proof payments to your Account Manager Mr. xxxxxxxxxx in the amount of over xxxxxxxxxxxxxx, - EUR.
In the name of my client Ms xxxxxxxxx, I have to tell you one last time that it is not the desire to destroy a person or that you get in trouble with the Malta Gaming Authority (M.G.A) and no longer extend the Betsson Group,Casinoeuro or revoke the game license.
Therefore you can agree with my client Ms xxxxxxx until tomorrow the 28.01.2019, 10:00 am of your time and make a compromise in this matter with E-Mail to
xxxxxxxxx@xxxxxxx.com.vn directly.
xxxxxxxxxxxxxxxxxxxxxx and and and more......