ashjames90
Account suspended until resolved at the UKGC
- Joined
- May 6, 2015
- Location
- London
Hello everyone!
I won over 40k with Mr Smith casino and they have confiscated my winnings and closed my account. They are saying they called me and that I said I knew nothing about the account. I did not have this conversation. I private messaged the representative over a month ago and asked for the call log and recording of the phone call and he said he would send it to me. I have heard nothing since despite chasing.
Can anyone advise me on what I should do next?
Thanks guys
Ashleigh
I won over 40k with Mr Smith casino and they have confiscated my winnings and closed my account. They are saying they called me and that I said I knew nothing about the account. I did not have this conversation. I private messaged the representative over a month ago and asked for the call log and recording of the phone call and he said he would send it to me. I have heard nothing since despite chasing.
Can anyone advise me on what I should do next?
Thanks guys
Ashleigh