Hello
I played on Titancasino. Titancasino has following qualities: nearly no payoutrate, realy slowly support, and criminal behaviour.
I played the Game Madness House of Fun in the flash browser based Version of TitanCasino.
I did win Freespins with a bet of 5.- Euros, then the Game crashed. Even if i tried to Login to the Game again it did stuck.
After trying al long time to get connected with the live Chat. They asked me for a picture of the Game... Well i dint noe what they wanted to do with a picture of a loading Game. So i sendet them a video where you can see that the Game stucks.
They told me they will give me a solution after 24 houres....
Then i became an incredible answer:
Freegames are given randomly, if the Game crashes theres no way to give those freegames again....?
THIS IS JUST BULLSHIT.
I DID MAKE IMEDIATLY A REQUEST TO CANCEL MY ACCOUNT. AFTER SOME SECONDS THEY DID CANCEL MY ACCOUNT.
I CAN EVEN BELIEVE THAT THE SUPPORT OR THE CASINO DID KEEP MY WINNINGS.
I WILL NEVER KNOW HOW MUCH I WOULD HAVE WON.
DONT PLAY ON THIS CASINO IF YOU WANT TO BE TREAED FAIR. THIS BEHAVIOUR IN MY EYES IS CRIMINAL.
I HOPE THTA WITH THIS POST I CAN PREVENT AS MUCH USERS AS POSSIBLE FROM THIS CASINO(TROPEZ CASINO)
Heres the Chat (only in German translated by myself :-S)
Boglereie: Ich will wissen was mit meinen Freespins ist ( iwould like to now whats with my Freespins)
Hanna Support: das Spiel ist aufgehangen(the game has stucked)
Hanna Support: und die Freispiele sind leider verloren gegangen(and your freegames have been lost)
Hanna Support: es tut mir leid(im sorry)
Hanna Support: wie kann ich Ihnen weiter behilflich sein?( Can i help you for something else?)
Boglereie: Was solldas heissen(What should this mean?)
Boglereie: krieg ich die Spiele nicht erstatte?(im not getting those Freegames?)
Hanna Support: leider nicht(unfortunly no)
Boglereie: WAAAAAAAAAAAAAAAAAS(WHAAAAAAAAAAAAT)
Hanna Support: würden Sie bitte den CapsLock ausmachen, das finde ich unhöfflich(please turn of CapsLok thats disrespectfull)
Boglereie: Das kann nicht euer ernst sein?( you cant be for real?)
Hanna Support: leider wäre das nicht möglich( no im sorry its not possible)
Hanna Support: die Freispielrunden bekommen Sie nach dem Zufallsprinzip(The freegames you get randomly)
Hanna Support: das heißt wir können das nicht so einstellen dass Sie jetzt wieder Freispielen bekommen( That means we cant set that you would get your freegames again)
Boglereie: Ich habe diese SPiele gewonnen also habe ich auch ein anrecht darauf....was solldieser scheiss( I did win those Games so i have a right to get them)
Boglereie: wird das nicht auf dem Server gerspeichert( doesnt it save on the serve?)
Hanna Support: leider nicht
I played on Titancasino. Titancasino has following qualities: nearly no payoutrate, realy slowly support, and criminal behaviour.
I played the Game Madness House of Fun in the flash browser based Version of TitanCasino.
I did win Freespins with a bet of 5.- Euros, then the Game crashed. Even if i tried to Login to the Game again it did stuck.
After trying al long time to get connected with the live Chat. They asked me for a picture of the Game... Well i dint noe what they wanted to do with a picture of a loading Game. So i sendet them a video where you can see that the Game stucks.
They told me they will give me a solution after 24 houres....
Then i became an incredible answer:
Freegames are given randomly, if the Game crashes theres no way to give those freegames again....?
THIS IS JUST BULLSHIT.
I DID MAKE IMEDIATLY A REQUEST TO CANCEL MY ACCOUNT. AFTER SOME SECONDS THEY DID CANCEL MY ACCOUNT.
I CAN EVEN BELIEVE THAT THE SUPPORT OR THE CASINO DID KEEP MY WINNINGS.
I WILL NEVER KNOW HOW MUCH I WOULD HAVE WON.
DONT PLAY ON THIS CASINO IF YOU WANT TO BE TREAED FAIR. THIS BEHAVIOUR IN MY EYES IS CRIMINAL.
I HOPE THTA WITH THIS POST I CAN PREVENT AS MUCH USERS AS POSSIBLE FROM THIS CASINO(TROPEZ CASINO)
Heres the Chat (only in German translated by myself :-S)
Boglereie: Ich will wissen was mit meinen Freespins ist ( iwould like to now whats with my Freespins)
Hanna Support: das Spiel ist aufgehangen(the game has stucked)
Hanna Support: und die Freispiele sind leider verloren gegangen(and your freegames have been lost)
Hanna Support: es tut mir leid(im sorry)
Hanna Support: wie kann ich Ihnen weiter behilflich sein?( Can i help you for something else?)
Boglereie: Was solldas heissen(What should this mean?)
Boglereie: krieg ich die Spiele nicht erstatte?(im not getting those Freegames?)
Hanna Support: leider nicht(unfortunly no)
Boglereie: WAAAAAAAAAAAAAAAAAS(WHAAAAAAAAAAAAT)
Hanna Support: würden Sie bitte den CapsLock ausmachen, das finde ich unhöfflich(please turn of CapsLok thats disrespectfull)
Boglereie: Das kann nicht euer ernst sein?( you cant be for real?)
Hanna Support: leider wäre das nicht möglich( no im sorry its not possible)
Hanna Support: die Freispielrunden bekommen Sie nach dem Zufallsprinzip(The freegames you get randomly)
Hanna Support: das heißt wir können das nicht so einstellen dass Sie jetzt wieder Freispielen bekommen( That means we cant set that you would get your freegames again)
Boglereie: Ich habe diese SPiele gewonnen also habe ich auch ein anrecht darauf....was solldieser scheiss( I did win those Games so i have a right to get them)
Boglereie: wird das nicht auf dem Server gerspeichert( doesnt it save on the serve?)
Hanna Support: leider nicht
( No it does not)
So that is just criminal
If anybody nows if i could do more or has connection to the Gambling company they belong to i would be great if we could give them a slap.:notworthy
If you cant trust a Casino to get your winnings it should be prohibited.
If i could prevent allready one user to get fucked from those criminal im allready happy.
DONT PLAY AT TITANCASINO