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Thread: Email from ThisIsVegas changes

  1. #1
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    Email from ThisIsVegas changes

    Dear Cindy,

    thisisvegas has updated the way a promotion is considered completed.

    There are two ways that a player can complete a promotion:


    By completing the Wagering Requirements
    OR

    By getting your balance to exactly $0
    If you have not met the wagering requirements for your promotion, your balance must 0.00 before the promotion is deemed to be completed. For example, if you have 0.20 credits in your account you must wager out that balance in order to claim another promotion.

    Note that this will NOT stop you from re-depositing however, if your balance is above 0.00 when the subsequent deposit is made, the remaining wagering for the previous promotion will carry over to the new deposit.

    I am very sorry for any inconvenience this has caused. If you have any questions, please do not hesitate to contact support.

    Kind Regards,
    thisisvegas Support

    no name of course

    thisisvegas Support <support@thisisvegas.com>
    Subject:Important Changes to your Account!
    Date:03/20/2009 10:12 PM
    To:XXXXXXXXXX@excite.com

    Cindy



  2. The Following 2 Users Say Thank You to jas2587 For This Useful Post:

    KasinoKing (22nd March 2009), NASHVEGAS (21st March 2009)

  3. #2
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    by the way I didn't email them aboutany of the above it just came outta the blue

    Cindy



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    If you have not met the wagering requirements for your promotion, your balance must 0.00 before the promotion is deemed to be completed. For example, if you have 0.20 credits in your account you must wager out that balance in order to claim another promotion.

    Note that this will NOT stop you from re-depositing however, if your balance is above 0.00 when the subsequent deposit is made, the remaining wagering for the previous promotion will carry over to the new deposit.
    So if we make a new deposit and have .20 left over in a previous bonus that same bonus is carried over into the new deposit. That makes no sense to me.
    Give a fool his space....don't want to get caught up in their drama

    Teretta



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    The only reason I can think of is there could have been players who hit big when they had less than $1 balance and they didnt need to complete the WRs. Scrooges of the highest order.



  6. The Following User Says Thank You to chuchu59 For This Useful Post:

    NASHVEGAS (21st March 2009)

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    Yes, I got some email from different Rivals too.

    I guess this update is to take advantage of players who don't look their balance and when is near "0" go to cashier to make another deposit.
    Before this update, I remember you can have some coins left (0,5, 0,10..) and the WR and the promotion was considered completed.

    At least, they should put some notification (popup, etc.) alerting players before making a new deposit...but I'm sure they will not do it...



  8. The Following User Says Thank You to Cesar For This Useful Post:

    NASHVEGAS (21st March 2009)

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    It makes sense to me - Just dont play there with such insane terms. Always im surprised when a casino shoots itself in the head and does everything possible to put an a gambler off from making a deposit.



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    Quote Originally Posted by doomed4ever View Post
    It makes sense to me - Just dont play there with such insane terms. Always im surprised when a casino shoots itself in the head and does everything possible to put an a gambler off from making a deposit.
    Its not just one Rival casino its all of them that are doing this.
    Give a fool his space....don't want to get caught up in their drama

    Teretta



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    There were popups in the casino when I logged on about this rule. I have done that...had .20 or .30 left and made a deposit without thinking and didn't realize a wr was on my new deposit but busted out so at that time it didn't matter..glad it's cleared up now.
    Waiting on something interesting



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    This is a global change across all Rival casinos....yet another stupid term added to their long list...99% of online casinos consider WR null and void once you reach a balance of < $1. And they certainly do not attach any remaining WR that's leftover onto a new deposit in which a bonus wasn't claimed.
    Operators: If you don't know what Transparency means, then here you go.....now how about practicing it?

    Transparency, as used in the humanities and in a social context more generally, implies openness, communication, and accountability. It is a metaphorical extension of the meaning a "transparent" object is one that can be seen through. ...



  13. The Following User Says Thank You to winbig For This Useful Post:

    NASHVEGAS (21st March 2009)

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    I got this as well, from 2 rivals. This means that u REALLY have to make sure that IF u useda bonus and have 2 cents left - to actually go and play them first...
    I think it is a bit of a strange rule but ok, not hard to meet!



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