Red Flush.

[shifty72]

I receive most of my cashouts from them in about 2-3 days.

[vinylweatherman]

Always found it ironic that a casino with "Flush" in the name, doesn't flush

They used to have a 12hr reverse but it changed to 24. They don't cashout at weekends but that isn't terribly unusual and I don't think it should affect the Casinomeister listing but if they are starting to slip in midweek that needs addressing for sure. They've always been pretty good IMO and I was a regular for quite some time, although I stopped playing when they moved from a 12-24hr reverse so can't test it right now.

Anyone else any recent experiences of cashouts here or at LaVida?

It sounds like they have decided not to even bother processing during the short week between Christmas and New year, but have set the system to delay EVERYTHING initiated less than 48 hours before Friday 23rd until the new year, and the start of the working week on 3rd January.

This is what is unusual. Other casinos don't process during these two holidays, but they have always processed between the two during the 3 working days at their disposal. Setting the reverse to 200 signals that from the outset they had no intention of processing anything during those 3 days, but instead making it one long bank holiday from Friday 23rd to Tuesday 3rd January. This goes beyond not processing at the weekend.

[shifty72]

On an unrelated and brag note..just noticed they put me on their winners list! Sweet!!

[Greigssy]

I made a withdrawal from La Vida last night but they have just finished processing my ID docs (saliva,lock of hair,fingerprints,iris biometric scan,family history for the past 100 years etc)

But they phoned me to check my details to confirm who Iam tonight,which is new for an mg,so hopefully it will be processed by tmrow as it is supposed to be 24hrs.

[Diane]

I made a withdrawal from La Vida last night but they have just finished processing my ID docs (saliva,lock of hair,fingerprints,iris biometric scan,family history for the past 100 years etc)

But they phoned me to check my details to confirm who Iam tonight,which is new for an mg,so hopefully it will be processed by tmrow as it is supposed to be 24hrs.

Just a slight"taste" of what we deal with all the time here in the US in the few casinos open to us.

I understand your frustration, deal with it regularly myself at other sites.

Diane

[shifty72]

Still nothing, guess I'm a bit ancy since I haven't had a cashout this large before. Anyone else receive any of their withdrawals from redflush yet?

[RedFlush Host]

Hi,

Rithen here from the casino.

The - thank you for your posting. As discussed, we are unable to complete any withdrawals over weekends due to our banking processor not being able to process the funds. We do endeavour to pay all withdrawals in the fastest time possible so that you always enjoy your gaming with us. Your withdrawal was made on the 16 December 2011 ( Friday evening GMT) and your withdrawal was promptly paid on 19 December 2011 (Monday) thus there was no delay in the processing of your funds in any way.

shifty72 - Please could you contact the Service Excellence Team if your withdrawal has not already been paid. They will assist in making sure that we process your winnings to you in the fastest time possible. I am sure that this winning has been sent to you already as the only delay we had experienced, was due to the festive seasons bank holidays when our Banking processor was unable to process funds to players. The bank holidays are now past us and all processing is back to its high speed normality.

If you have any further queries or suggestion, please do not hesitate to contact RedFlush's Service Excellence Team 24 hours a day, 7 days a week, 365 days year - always available for you.

Live the Good Life

Rithen
RedFlush Host
www.redflush.eu

[shjcard]

I am getting nervous about Red Flush. I have a withdrawal of$300+ pending, It is my first withdrawal from them. They requested docs four days ago and I sent them the docs within the hour. After three days I heard nothing so I sent them a email asking where my withdrawal was. They replied that the have not verified by phone my account. So I replied ring now. No response. I sent them another email which has been bounced back. I also pm the rep here but no response. I know it is only a short period of time but I have funny feeling.............

[threescatters]

I am getting nervous about Red Flush. I have a withdrawal of$300+ pending, It is my first withdrawal from them. They requested docs four days ago and I sent them the docs within the hour. After three days I heard nothing so I sent them a email asking where my withdrawal was. They replied that the have not verified by phone my account. So I replied ring now. No response. I sent them another email which has been bounced back. I also pm the rep here but no response. I know it is only a short period of time but I have funny feeling.............

They are not in the same league as 32red etc but they are an OK casino. Personally they have processed every single one of my cashouts fine and I have never read about them denying winnings to anyone unfairly so I would not worry about your money. Their customer service in your issue is poor tho. It will get resolved I am sure mate, dont sweat.

[shjcard]

Thanks threescatter for your reassurance. I will wait and see.