Are accredited casinos 'allowed' to try and persuade me to reverse a withdrawal?

[H1_Roller]

I PM'd Bryan but got no response.

As titled. I made a large withdrawal from an accredited casino earlier, only to receive a phone call from them offering me a 'cash bonus' if I reverse some of the withdrawal.

I didn't want to start a thread but, as I said, Mr Meister hasn't replied. I won't name the casino until I'm fully informed as to whether or not this is acceptable practice. I don't think it is.

[rainmaker]

From "Standards for Accredited Casinos"

"Will not entice players to reverse cash withdrawals with bonuses or other incentives"

So no, they are not "allowed" if they want to be listed on the accredited list

[jod5413]

I don't know if it is OK or not, but to me it just sounds like a sales pitch. A little tacky but maybe not totally roguish. It will be interesting to get Bryan's take on this.

Dang, Rainmaker! Do you know every rule on this site or what!

[chuchu59]

i dont like the sound of it. this should only be acceptable if it applies to your next deposit as well. i dont believe it can be a cas bonus as there is bound to be some conditions attached. in any case, dont fall for it. meanwhile, to satisfy our curiousity, you can let us know the details of the offer without naming the casino. i dont think bryan will mind.

[H1_Roller]

i dont like the sound of it. this should only be acceptable if it applies to your next deposit as well. i dont believe it can be a cas bonus as there is bound to be some conditions attached. in any case, dont fall for it. meanwhile, to satisfy our curiousity, you can let us know the details of the offer without naming the casino. i dont think bryan will mind.

It was a woman. She just said that it was a 'special offer' for new players who make large withdrawals. I was offered a cash bonus if I reversed a portion of my withdrawal to continue playing.

I never got to hear her terms and conditions because I flat out refused (I withdraw for a reason!). It's only when I hung up the phone did a little alarm bell ring. I was certain I had read that in the accredited standards list.

EDIT - I have to go to bed (Children have to go to school), so I'm not intentionally leaving this topic hanging.

[rainmaker]

In general, I feel very strongly about issues like these. I see it as absolutely fundamental that a casino don't use a strategy like this in an attempt to convince the player not to withdraw.

In your case, the casino has even contacted you on the phone. They also calls it a "special offer", that is bullshit. This is unacceptable for a casino listed on the accredited list.

And Jod Yeah, I know every rule here, well not really...I only know where to find them, and how to copy and paste

[SlotMonster]

I would advise casinos to implement an option, a check-box for example. And by checking this check-box (while registering) I confirm that casino stuff can call me offering new bonuses. If this check-box wasn't checked - calling me with any promotion is not allowed.

[chuchu59]

in this instance its not really whether its a promotion or not. the casino may offer anything it wants but to tempt a player to reverse a withdrawal is unethical imo. any offers should be linked to fresh deposits and the withdrawal should be processed quickly without any hassles.

[3mptyseat]

I have a relationship with an accredited casino where I have asked them to bait me with reverse-ur-withdrawal promos... But as mentioned above, unsolicited 'fishing' for something like that is certainly not part of an accredited casino...

And I am quite sure thats why they used the phone... Bc if they used the chat or an email, well then, u might have a record of it... And with such, they might be headed for a lil contemplative time in the corner, so to speak...

Keep on the watch for other signs of cash flow issues from this joint... Just bc a casino is accredited, doesn't mean they are listed in perpetuity... And given the climate in the USA at the moment, I wouldn't be surprised if some casinos, MG's in particular, go under in the next few months, bc many of the casinos that have pulled out of the US marketplace, must be hurting for income...

The other possibility is the operator who phoned you is in charge, and hence also in charge of the bottom line at this place... And as such, they wanted to gamble a lil themselves... Meaning, they made you a reasonable offer, one where you could have easily increased your withdrawal with a touch of luck, or, more likely, given some of it back...

Nothing wrong with it per se; and ppl should note: while this may seem to be predatory, its not uncommon in land based casinos for VIP's who have won and are on their way out, to be lured by comps and other perks offered by the VIP hosts, to stay and play awhile... So, while its definitely not good for a CM accredited casino to be playing this game, its not intrinsically unethical...

[Casinomeister]

The reason I didn't answer your PM was that it came in late - 7:44 pm. I wasn't working last night

Casinos should not be doing this - especially those on the accredited list. Unfortunately, the marketing arm sometimes forgets the standards of what they should and should not be doing.

They should not be making deals for you to reverse your withdrawal. I can understand their stance on this - trying to cut processing costs, especially if you are probably going to redeposit funds. And they consider this a favor to the customer since it's convenient for both parties. The problem is is that this technique can be abused - thus it's in our standards for "Accredited Casinos".

Another thing, you should never agree to anything over the phone UNLESS they send you an exact copy of the agreement via email. Don't accept phone calls either. You're being called by a salesperson who is being PAID to ensure you agree to whatever. It's easier to delete an email than it is to saying no on the phone

Go ahead and post the casino name if you'd like. Out of courtesy, please inform the i-Gaming rep so he/she has a chance to respond. Thanks!