Baptism by Fire - success Videoslots wants to join up!

[dunover]

I have been free-spinning on you guys for a long time, so decided to give you a money shot tonight Had a great experience. I really like that you show the payout % for each game. Didnt manage to win anything big.. But hopefully I win some extra spins from the race.

Yes, and I believe the money you win on the races plus your 25% cashback is actually REAL WITHDRAWABLE cash. The rep might confirm this. I'm in a £20 position for the race closing today but will probably be down by close tonight. If w/d-able then this is actually an excellent feature of the site, easily comparing with GUTS' freespins which have no WR on the winnings. I haven't got my cashout yet but hopefully I'll have it Tuesday AM when the banking here next gets updated as technically I made the w/d Friday as it was the early hours and the weekend came up.

 

[VS_Lucas]

Yes, and I believe the money you win on the races plus your 25% cashback is actually REAL WITHDRAWABLE cash. The rep might confirm this. I'm in a £20 position for the race closing today but will probably be down by close tonight. If w/d-able then this is actually an excellent feature of the site, easily comparing with GUTS' freespins which have no WR on the winnings. I haven't got my cashout yet but hopefully I'll have it Tuesday AM when the banking here next gets updated as technically I made the w/d Friday as it was the early hours and the weekend came up.

Hi dunover, Yes, I confirm what you've said. ie; the Cashback and the Casino Races winnings are paid out directly to the player's account and is withdrawable right away. - There is no restrictions or any wagering requirements on the cashback and races winnings.

I totally agree with you and Indeed this is an excellent feature of our site.

Furthermore, your withdrawal was approved on the same day that it was requested, so it now depends on your bank's processing time to reach you. So it most probably will be in your account by tomorrow yes.

Thank you mate!

Best Regards,
Lucas

 

[VS_Lucas]

I would like to inform you all here that we have updated the number of free withdrawals players get and increased them to one free withdrawal per week.

Furthermore, All Bank Wire withdrawals are also free, no charges are applied. ( *Excluding Instant Bank )

Thank you.

Kind Regards,
Lucas

 

[dunover]

Hi dunover, Yes, I confirm what you've said. ie; the Cashback and the Casino Races winnings are paid out directly to the player's account and is withdrawable right away. - There is no restrictions or any wagering requirements on the cashback and races winnings.

I totally agree with you and Indeed this is an excellent feature of our site.

Furthermore, your withdrawal was approved on the same day that it was requested, so it now depends on your bank's processing time to reach you. So it most probably will be in your account by tomorrow yes.

Thank you mate!

Best Regards,
Lucas

Thanks, yes I just spent my reward of £17.50 for the slots race, unfortunately it was lower than your £20 minimum w/d so I squandered it.
Yes, this is an exceptionally good feature of the site.

 

[SirWegs]

Thanks! Got €10 race winnings today! One quick question, will I earn spins in the race and cashback when I play with this money?

 

[homerbert]

min. bet for slots race 0.25 euro. How much it is in dollars? Still 0.25$ or higher?

 

[dunover]

Hi dunover, Yes, I confirm what you've said. ie; the Cashback and the Casino Races winnings are paid out directly to the player's account and is withdrawable right away. - There is no restrictions or any wagering requirements on the cashback and races winnings.

I totally agree with you and Indeed this is an excellent feature of our site.

Furthermore, your withdrawal was approved on the same day that it was requested, so it now depends on your bank's processing time to reach you. So it most probably will be in your account by tomorrow yes.

Thank you mate!

Best Regards,
Lucas

Yes, received my winnings this morning, 2 working days to a bank account via debit card is on par with everywhere else, good speedy payment thanks!

 

[VS_Lucas]

min. bet for slots race 0.25 euro. How much it is in dollars? Still 0.25$ or higher?

Hi homerbert,

The minimum bet for slots race is €0.25 / £0.25 / $0.25. So it simply depends on the currency that your account is set on.

Therefor, if the player's account is in Euro, then the prizes will be paid out in Euro. If the account is in U.S. Dollar then the prizes will be paid out in the respective currency.

So the 1st Prize is €400 / £400 / $400 / CA$400 / AU$400 / 4000Kr.

And same goes for the other available currencies that we accept which are EUR / GBP / USD / CAD / AUD / SEK .

Thanks a lot!

Best Regards,
Lucas

 

[VS_Lucas]

Thanks! Got €10 race winnings today! One quick question, will I earn spins in the race and cashback when I play with this money?

Hello SirWegs,

Yes, you will earn cashback and race spins on your cashback earnings and race winnings again since it is real money. So you can actually stretch out a deposit more than usual with these features we offer.

Moreover the Casino Races Prize Pool will Increase to 3000 per week as from next month, Giving a Monthly Prize Pool of 12,000.

Thank you.

Kind Regards,
Lucas

 

[VS_Lucas]

Hi All,

We've just launched the MultiSlot games, so feel free to check them out as there are quite some nice games in their library.

Next coming up is NetEnt as Integration has started this week, (This should go live within the 1st quarter of 2014) so we're very excited about that too.

All the best!
Lucas

 

[dunover]

Hi All,

We've just launched the MultiSlot games, so feel free to check them out as there are quite some nice games in their library.

Next coming up is NetEnt as Integration has started this week, (This should go live within the 1st quarter of 2014) so we're very excited about that too.

All the best!
Lucas

Crikey - Netent too? You'll only need IGT and then you'll have every game going! As I received my 864 cashout this morning, I decided to reinvest 50 quid and BDBA came up trumps again!!



Cashed out 152 (already processed within the hour) and spent another 3 hours on BDBA with just the remaining £70 until busting out.

People should note that GUTs is an excellent new site, and are famed for their free no WR spins. Videoslots gives you 25% no-WR cashback on all your play PLUS if you played a few hours you'd be unlucky not to get a cash prize on the spins-ladder. I got £17.50 no-WR cash just for 3154 spins last week. I can also testify that whatever software you play there are NO lags/long spins/crashes or server issues like GUTs are frequently having issues with.

So, along with an active friendly rep, I hate to say this but I would put Videoslots a way ahead of GUTs at the moment, without hesitation.
If this good service is kept up, I believe this site will be one of the most popular accredited ones shortly. If you haven't tried it yet, give it a go - you people know I'm a cynical git and would soon pour scorn if I could, but I can't find fault here.

 

[homerbert]

Yeah, they really good. Unfortunatelly no freespins for Belarus but i register and submit docs, which was verified in probably 2 hours. Also checked their game selection and said to myself some bad words on russian yeah, they have many games. I like the site, and definitely will give it a go in future. They have 300 shields xD, i do not need anything else.
btw, dunover after i vote for you in 'The Most Annoying Forum Member' you have nice run Next year vote for me please, looks like its holy grail.

 

[ChopleyIOM]

Just tried to register now and, as has already been observed, was quite perturbed by the mandatory mobile phone number field.

Now I've got around this in the past by putting in a landline number that goes to voicemail, so I can't be hassled on it, but I can accept communications from the casino should I need to. (I've done this in the past for verification purposes.)

In this case however it appears that Video Slots really do want a real mobile phone number, and I'm sorry chaps, I ain't giving my mobile number out, that's for family and friends and a few select people at my workplace - end of.

All that said I have managed to complete registration by simply selecting 'Cancel' on the SMS verification screen, and I do appear to be logged into the site, and as far as I can tell there's nothing to stop me depositing and starting playing.

Lucas, can you please confirm that my membership is valid without you having a mobile phone number for me on file and/or having not 'verified' it? The phone number I entered on the registration screen is genuine and is mine, and I can take a call on it by prior arrangement, but I learned the hard way a few years ago to never give a casino a phone number that it was possible to be subsequently hassled on.

Cheers

 

[dunover]

Just tried to register now and, as has already been observed, was quite perturbed by the mandatory mobile phone number field.

Now I've got around this in the past by putting in a landline number that goes to voicemail, so I can't be hassled on it, but I can accept communications from the casino should I need to. (I've done this in the past for verification purposes.)

In this case however it appears that Video Slots really do want a real mobile phone number, and I'm sorry chaps, I ain't giving my mobile number out, that's for family and friends and a few select people at my workplace - end of.

All that said I have managed to complete registration by simply selecting 'Cancel' on the SMS verification screen, and I do appear to be logged into the site, and as far as I can tell there's nothing to stop me depositing and starting playing.

Lucas, can you please confirm that my membership is valid without you having a mobile phone number for me on file and/or having not 'verified' it? The phone number I entered on the registration screen is genuine and is mine, and I can take a call on it by prior arrangement, but I learned the hard way a few years ago to never give a casino a phone number that it was possible to be subsequently hassled on.

Cheers

Like I said before I have a £10 PAYT spare mobile for sundry purposes which I use. I have to date only received one USEFUL text to tell me my £17.50 league-table award was paid into my cash balance. I do understand the reluctance of some in case the number is passed onto spammers in a stolen database by CS staff. In the last 4 years I have had many calls on it - ALL from Jackpot City with whom I closed my account over 2 years back. I'm sure Lucas will sort you out.

 

[VS_Lucas]

Lucas, can you please confirm that my membership is valid without you having a mobile phone number for me on file and/or having not 'verified' it? The phone number I entered on the registration screen is genuine and is mine, and I can take a call on it by prior arrangement.

HI ChopleyIOM,

Good evening.

Yes I confirm, what you've said - ie; your membership is valid, without having verified it.

Furthermore, as I've written a few posts ago in this thread, that we will also we'll be implementing a tick box within the player's profile very shortly, where one can choose whether he/she wants to be able to receive any calls be it a welcome call, or a promotional call. Therefore players will be able to opt out of receiving any calls on their mobile phones too.

The only reason that we would need to verify a mobile phone number is just when players want to deposit via card. So if players use any of our other payment options available then they will not need to verify their phones whilst playing at our casino.

Other than that you're all set to go.

Thanks a lot mate.

Cheers!
Lucas

 

[dunover]

Weird - my stats on the weekly race still show 185 spins for this week, and I must be into 4-figures after today.

 

[SirWegs]

Weird - my stats on the weekly race still show 185 spins for this week, and I must be into 4-figures after today.

I think the race stats is only updated one time per day.

 

[VS_Lucas]

Hi Guys,

Yes, the stats on the casino races are generally updated once every day.

As you can see they've been updated and yes you are in the 4 figures dunover.

Good luck!

Cheers,
Lucas

 

[sawguy58]

not a fan of this "bonus", you get a 100% match on your first deposit but these bonus funds are not playable until you have wagered money, then it is released into your playable funds, such a shame as the wagering requirements if it was a "normal" bonus would make it very attractive.

i totally agree with you wild reels...dont like this bonus system at all..wont be depositing there anymore

 

[007sam]

Bonus

Hi, took a bonus here the other night. Was playing though my £50 deposit won on dragon ship up to £140, was having a mooch round the machines as got down to £97 cash and £45 bonus when the bonus decided to deactivate itself and leave just £50 cash in my account. Was proper annoyed as was chilling out having a drink and wanted just have good time.

I have calmed down now and must say I can't fault the customer services here at all. Amazing, I just wanted out at this stage so sent docs in which were processed in ten minutes, spoke to CS who put my £97 back in the bank and was able to withdraw this, only through bank as they couldn't get card work, although was rbs so that may be the reason.

Money in the bank two days.

One best CS experiences I have come across, fast, decisive and informative. Well done....

Although I did loose the bonus of £45 which was enjoying playing.

 

[VS_Lucas]

One best CS experiences I have come across, fast, decisive and informative. Well done....

Hi 007sam,

Thanks a lot for your feedback. And Thank you for the nice words on our CS team, it is greatly appreciated.

I've PM'd you here about your bonus too. I'll be here if you'll need anything else.

Kind Regards,
Lucas

 

[Simmo!]

Hi Lucas,

Harking back to the text message thing, I bit the bullet and entered my mobile number on the deposit screen last week. Twice actually. It said to enter the verification code it had sent me both times but nothing ever arrived. Might this be because I signed up with a false mobile number?

Cheers,

Simmo!

 

[homerbert]

Hi Lucas,

Harking back to the text message thing, I bit the bullet and entered my mobile number on the deposit screen last week. Twice actually. It said to enter the verification code it had sent me both times but nothing ever arrived. Might this be because I signed up with a false mobile number?

Cheers,

Simmo!

?

 

[007sam]

Bonus

Thanks for clearing up bonus issue. Apparently when having look around I opened mr Vegas which is a jackpot slot, apparently a pop up, pops up stating u loose bonus if u play this game. I can't remember missing the pop up, but hey who knows? Although I didn't actually play mr Vegas the bonus was dumped. As I said I did get me money back and the winnings that I was able to withdraw.

 

[VS_Lucas]

Hi Simmo,

Yes, if you would like to deposit via card, then you would need to verify your mobile number. Yes, that's right. If you signed up with a false mobile number, then you can PM me your valid mobile phone number and i'll see to it that your number gets updated, or you may contact our Customer Support, or you may also update it yourself within your profile itself, under "Edit Account" -> Contact Information.

Let me know if you'll have any other questions mate.

Cheers!
Lucas