goldeninternetc
Dormant account
- Joined
- Aug 17, 2006
- Location
- holland
Hi all,
please be advised if you plan to go on a holiday and want to access your Neteller acc to bring an utility bill along to your holiday home.
I went to Portugal, (live in the Netherlands) and wanted to withdraw money to pay for some things here while being on holiday.
The minute I tried to access my acc from my holiday address, it was closed.
I am not able to access it until I come forward with an utility bill and a scan of my proof of identity.
Obviously one does not take utility bills along while going on a holiday and this now leaves me stuck.
Even tough I asked before I left if there would be any problems for me to go to another country and if I could access my acc. There was no problem as far as the rep was concerned.
Now, there is no way for me to get access to my money due to this rule.
So, if you want to use Neteller abroad, make sure to bring your phone bill.
Hope this will make sure that nobody will walk into the same problems I just stepped in. I need to get some way of getting my bill send over to me. There is nobody in my house and I have no way of getting this bill to me.
2800 kilometer from home, no money (thousands in my acc) and no solution offered by Netteller other than walk home, get the bill and send it to them. Yeah right..
I am still in progress to try and get a solution.
I can assure you that my holiday has turned into a right bummer thanks to Neteller. Stuck and no money.
Anyway, this is not your problem, I just hope I can save you some hassle once you want to go abroad and use your Neteller acc.
BRING A BILL. (Like you normally do..while going on holidays)
Cheerio
please be advised if you plan to go on a holiday and want to access your Neteller acc to bring an utility bill along to your holiday home.
I went to Portugal, (live in the Netherlands) and wanted to withdraw money to pay for some things here while being on holiday.
The minute I tried to access my acc from my holiday address, it was closed.
I am not able to access it until I come forward with an utility bill and a scan of my proof of identity.
Obviously one does not take utility bills along while going on a holiday and this now leaves me stuck.
Even tough I asked before I left if there would be any problems for me to go to another country and if I could access my acc. There was no problem as far as the rep was concerned.
Now, there is no way for me to get access to my money due to this rule.
So, if you want to use Neteller abroad, make sure to bring your phone bill.
Hope this will make sure that nobody will walk into the same problems I just stepped in. I need to get some way of getting my bill send over to me. There is nobody in my house and I have no way of getting this bill to me.
2800 kilometer from home, no money (thousands in my acc) and no solution offered by Netteller other than walk home, get the bill and send it to them. Yeah right..
I am still in progress to try and get a solution.
I can assure you that my holiday has turned into a right bummer thanks to Neteller. Stuck and no money.
Anyway, this is not your problem, I just hope I can save you some hassle once you want to go abroad and use your Neteller acc.
BRING A BILL. (Like you normally do..while going on holidays)
Cheerio