wishfulsuited
Dormant account
- Joined
- Mar 29, 2013
- Location
- Basildon
hi people, I've never had the need to sign up here before, but now I think someone might be able to help me.
I play MG slots quite a lot a couple of casinos, I normally take a bonus when it's offered and never had any problems before with cashing out.
Anyway, I've been waiting a couple of years to take up the big sign-up offer at Lucky Nugget of £1,000 and I finally had a win where I had the cash available, so off I went.
I read and re-read all the terms and knew not to go and bet big or anything.
I decided to stick to slots - my favourite game - Break Da Bank Again, hoping for a big win. That is exactly what I got. I got 4 rubys in free spins with bdb symbol and won £19k!
The buzz of winning that was amazing so I carried on playing the same size spins hoping to get it again.. The slot seemed to go cold so I started playing Thunderstruck, at the same size spin. I nearly had a heart attack when it went down a couple of £k.. Then I hit 5 poles in a row with a wild for a £7750 win!, putting me on £26k! I stupidly carried on with the same size spins, finishing the wagering associated with the bonus with no more wins. I think I was on about £23k then. Then I played some more and lost about £2,000 when I thought to myself I have to stop before I lost it all.
So I withdrew £3,000 so I'd still have loads in my balance to play with. This was paid to me. I then played some more with my balance and was on about £17k and withdrew another £3,000 which was paid. Then I won a little bit back and rang them about withdrawing some more when they hit me with a bombshell - In their general terms here
5.7.4 Where a Sign-Up Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
So they are saying I've already been paid the maximum amount for the bonus.
Now I am sure this term wasn't there before.. I read the main bonus terms a couple of times, and the (really long) general terms through once. I am sure I would have noticed this important term. Can anyone tell me if this term was here when I signed up on the 4th of February? Lucky Nugget won't reply to me telling me when the term was put on their site. My ID took so long to get approved and my payouts sent to me that 'Google Cache' site history doesn't go back that far.
I play MG slots quite a lot a couple of casinos, I normally take a bonus when it's offered and never had any problems before with cashing out.
Anyway, I've been waiting a couple of years to take up the big sign-up offer at Lucky Nugget of £1,000 and I finally had a win where I had the cash available, so off I went.
I read and re-read all the terms and knew not to go and bet big or anything.
I decided to stick to slots - my favourite game - Break Da Bank Again, hoping for a big win. That is exactly what I got. I got 4 rubys in free spins with bdb symbol and won £19k!
The buzz of winning that was amazing so I carried on playing the same size spins hoping to get it again.. The slot seemed to go cold so I started playing Thunderstruck, at the same size spin. I nearly had a heart attack when it went down a couple of £k.. Then I hit 5 poles in a row with a wild for a £7750 win!, putting me on £26k! I stupidly carried on with the same size spins, finishing the wagering associated with the bonus with no more wins. I think I was on about £23k then. Then I played some more and lost about £2,000 when I thought to myself I have to stop before I lost it all.
So I withdrew £3,000 so I'd still have loads in my balance to play with. This was paid to me. I then played some more with my balance and was on about £17k and withdrew another £3,000 which was paid. Then I won a little bit back and rang them about withdrawing some more when they hit me with a bombshell - In their general terms here
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- (NOT IN THE BONUS TERMS ON THE FRONT PAGE) term 5.7.4, there is a very important term;5.7.4 Where a Sign-Up Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal value of 6 times your first deposit amount and any remaining balance will be forfeited. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
So they are saying I've already been paid the maximum amount for the bonus.
Now I am sure this term wasn't there before.. I read the main bonus terms a couple of times, and the (really long) general terms through once. I am sure I would have noticed this important term. Can anyone tell me if this term was here when I signed up on the 4th of February? Lucky Nugget won't reply to me telling me when the term was put on their site. My ID took so long to get approved and my payouts sent to me that 'Google Cache' site history doesn't go back that far.