I won the random jackpot! Palace of chance,,(or did I)

[mysticjoz]

It wasnt a threat... sorry if you took it that way

 

[mysticjoz]

what??? proof of scam

what is this....i am threatened by him that he has closed my account...and then I get this e-mail?! But eveyone read carefully!! It says "No max playthrough" and "no max cashout"...but... at the bottom, in fine print it reads "Play bonuses are not cashable"!!! This "casino manager" is the biggest scam artist around!! mystic***************************************************************************************



Dear joanne

The Wizard is back and he is bringing you the best part of the Palace. So cash in on the magic with bonuses of up to 150% No playthrough No Maximum Cash Out. Plus get 200% back on Western Union and Money Gram Transfer Fees!

150% No Playthrough No Maximum Cash Out Bonus
Deposit $500 up to $1,000.
Redeem coupon code: 150NOSTRESS (redeem this coupon up to 10 times)

100% No Playthrough No Maximum Cash Out Bonus
Deposit $100 up to $500.
Redeem coupon code: 100NOSTRESS (redeem this coupon up to 10 times)

40% No Playthrough No Maximum Cash Out Bonus
Deposit $20 up to $1,000
Redeem coupon code: 40NOSTRESS (redeem this coupon up to 10 times)

++ Plus ++
Get 200% Back on your Wester Union and Money Gram Transfer Fees
If you pay $15 worth of Transfer Fees play with $30 on top of your deposit and bonus.


Good Luck
Andre Rossi
Palace of Chance Manager

* Play Bonuses are non cashable. If at anytime a NO PLAYTHROUGH bonus is redeemed and 30% or more is wagered on Blackjack, Vegas Three Card Rummy then the no playthrough bonus becomes a 25X playthrough bonus. Free chip is given after playing deposit plus bonus and just in case you loose. If winnings are made playing REAL SERIES VIDEO SLOTS the maximum cash out is 10 times the value of the deposit made. Standard rules apply unless otherwise mentioned.

 

[vinylweatherman]

Small Print

It's a case of reading the small print. From this, it seems there are very few cases where the "No playthrough, No max cashout" will actually apply.

However, the terms also appear to allow certain methods to be used to beat the bonus, and given that you are allowed to try 10 times on each coupon it is pretty much a dead cert you could produce a profit, therefore it is too good to be true, and therefore is not.

The most obvious strategy is Poker 3 pair plus, cashing out immediately on a straight flush or 3OK (or even a good run of lesser hands). The low HE of the pair+, along with the peak payouts on hands that hit around once in 300 or so (and the fact you get to try again and again 10 times), make these bonuses a good bet. No doubt, if you cashed out, Poker 3, or any other game won on, would suddenly become one requiring the 25x playthrough, and winnings would be voided as a withdrawal had been attempted before this was achieved.

 

[mysticjoz]

How would that be possible when he took my whole balance, pending withdrawal, and then locked my account "because he received a complaint from casinomeister?"

 

[vinylweatherman]

Odd

How would that be possible when he took my whole balance, pending withdrawal, and then locked my account "because he received a complaint from casinomeister?"

He probably received an offer to mediate, and most casinos will respect Bryan and either accept the offer, or refuse to take part citing their own mediation procedures. Very few will just throw all their toys out of the pram, and have a tantrum in some player's casino account.

I rather suspect this has all been a set up. Few players would spot the implication of that nasty term about lifetime bonuses, and all the casino needs do is ensure players are offered (and take up), bonuses at least equal to their lifetime deposits. This would explain the willingness to give free chips seemingly on request, so that should a big win be hit without a bonus (removing the usual non-payment excuses), then can execute this lifetime clause to limit the damage. This clause could even make it impossible for a player to even win back their own lifetime losses, as upward variance is capped at 10x deposit, but downward variance is not (other than by more free chips offered, compounding the problem even more).

 

[mysticjoz]

Thanks for that note...that would explain the recent free chip offer cashable for only 50 bucks...either way he is still a crook in my eyes..if I want to pay a casino.. I will make the 4 hour drive to foxwoods or play at the ones I only deposit cash that are accreditted here. (even then I worry that if I depoit 20 bucks and win big they will only pay me 200.)

 

[mysticjoz]

srry,,don"t mean to repeat...still figuring out this board

 

[mysticjoz]

He probably received an offer to mediate, and most casinos will respect Bryan and either accept the offer, or refuse to take part citing their own mediation procedures. Very few will just throw all their toys out of the pram, and have a tantrum in some player's casino account.

FYI: nope...I am Locked out all together

 

[hbears341]

Andre is the biggest joke of a casino rep out there. They ripped me off of $500 earlier this year.

The slightest mention of CasinoMesiter gets him pissed off and in a tizzy.

 

[phynqster]

Comming from the point of view of an ex casino manager, The very worst thing, Repeat worst thing a player can do is either mention "CHARGE BACK" or "FORUM". As a manager this would let me know that even if I mediated to a very acceptable outcome, it did not really mater, because the player could still go to a forum or charge back. A lot of player use the "Forum" angle to blackmail casinos. On many occasions I have had players in the past say pay me or I will post on a forum. BRYAN is one of the few forum operators who does try to get both sides of a story, and more often than not it is the player who was wrong.( Do not take this wrong, many times the operator is at fault).

 

[mysticjoz]

I did not use the forum or post anything until he wiped out my pending payment and thousands of dollars balance! In case you were not aware they called my home and said I would be paid IF : I cashed out $2500 at a time and played though another $1000. I was strung along for 10 days .. all the while being told I "would be paid"..I made NO threats to him, however he made many to me. I did not post until he wiped me out!

 

[catrina m]

While I was reading this I got this email:

Get the royal treatment with this 200% No Playthrough Bonus and discover a kings wealth at Palace of Chance. So start playing and winning today.

200% No Playthrough Bonus
No Playthrough
10 times max cash out
Deposit $25 up to $250
* Redeem Coupon: MYFIRSTBONUS

++ Plus ++

Get 200% Back on your Wester Union Transfer Fees
If you had to pay $15 worth of Western Union Transfer Fees, play with $30
on top of your deposit and bonus

Good Luck
Andre Rossi
Palace of Chance Manager


I think I would get the royal treatment alright.

 

[mysticjoz]

yeah..let me know if you ever get paid by mr. andre rossi.
personally... if i had thousands of dollars wiped from my account i find it hard to believe you play at that rogue casino. Something about your post feels fishy to me.

 

[catrina m]

Are you refering to me?

There is no way I would play there. I was just showing you what a coincidence it was that while I was reading your posts about him he spammed my email.

 

[mysticjoz]

:notworthy lol..sorry, it read as if you played and won..my mistake!

 

[GrandMaster]

Comming from the point of view of an ex casino manager, The very worst thing, Repeat worst thing a player can do is either mention "CHARGE BACK" or "FORUM".

Have you ever considered why so many players felt the need to mention forums or chargebacks and have you done anything to reduce the number of such cases?

 

[vinylweatherman]

Forum

Have you ever considered why so many players felt the need to mention forums or chargebacks and have you done anything to reduce the number of such cases?

So true, many casinos have no intention of engaging in any kind of dialogue with a player UNTIL the magic words "Forum" or "Charge back" are uttered, and only this prompts the opening of communication channels. If a player is not getting ANY responses from the casino operator, they feel they have nothing to lose by upping the ante with these two magic words.

Indeed, if many players actually make a "charge back", the card companies will consider striking that merchant from the list of allowed recipients of deposits. This can be done by contacting VISA international, and making an "adverse merchant report", even if no "chargeback" has been made.
VISA move slowly though, and there are still many dodgy merchants allowed to take VISA payments.

 

[mysticjoz]

Very ill today, so short and sweet...
I paid with a prepaid visa through click2pay... how do I get a charge back going.
I am sure mr. andre rossi is aware of this and laughing his butt off. After all. I have heard nothing,(but I have recieved promo junk mails) since I was locked out!
I don't even know if Bryan is still trying to mediate, ..But yes I think I will go 1 step further ,, I think I will file fraud charges with both the bank and visa. If he can't at least give me back all the cash I depositted.
Just because the US government started this rubbish about one line gambling is no reason to rip off US player.

 

[patrina]

Very ill today, so short and sweet...
I paid with a prepaid visa through click2pay... how do I get a charge back going.
I am sure mr. andre rossi is aware of this and laughing his butt off. After all. I have heard nothing,(but I have recieved promo junk mails) since I was locked out!
I don't even know if Bryan is still trying to mediate, ..But yes I think I will go 1 step further ,, I think I will file fraud charges with both the bank and visa. If he can't at least give me back all the cash I depositted.
Just because the US government started this rubbish about one line gambling is no reason to rip off US player.

Right on Mystic.

 

[phynqster]

Have you ever considered why so many players felt the need to mention forums or chargebacks and have you done anything to reduce the number of such cases?

I am not a part of the industry anymore except as an interested observer. I have considered why players have felt the urge to use forums and charge backs as threats . and the main reason I feel is because for the most part the posters on forums believe that when they tell players about posts and such it makes a difference. I am glad to see a current thread on this sight where posters are condoning a player for posting about there experiences at a Rouge casino, I would love to see more of that. It is sad when certain forums become " players = good, casino= bad". One reason I come here is that Bryan does that best job that I have seen of giving to both sides of the coin. I wish there was a real give and take forum or something that both sides could discuss all maters, and this also means casinos, who also do not usually realize that there is a give and take.

 

[Itoldyouso]

I think I will file fraud charges with both the bank and visa. If he can't at least give me back all the cash I depositted.
Just because the US government started this rubbish about one line gambling is no reason to rip off US player.

Did you stop and think that you was also breaking the law by funding online gambling? Its a play at your on risk atmosphere now. You may do a charge back. But you should also take this as a lesson learned.

 

[lojo]

Did you stop and think that you was also breaking the law by funding online gambling? Its a play at your on risk atmosphere now. You may do a charge back. But you should also take this as a lesson learned.

Unless mystic is in one of the 11 states with state laws against internet gambling, s/he didn't break any laws. The bank may have, but if they didn't know and there are no rules in place yet, no problem for them.
AFAIK, to date, no one has been prosecuted for slot play on line, so no court has set a legal precedence interpretting the wire act to cover the internet for gambling. Sportsbooks are another thing altogether.

It's really too bad the manager won't come on here and straighten this out, it gives their whole group a worsening reputation. If they won't tell their side of the story we can only assume that mystic is 100% correct about getting stolen from and not just miffed about not being able to collect on the jackpot, which would suck enough in itself!

 

[Pinababy69]

I only reread the first two pages of this thread, but Mystic do you have an accurate amount of your deposit to bonus ratio? If you have received as much in bonuses as you've deposited, then you are definitely entitled to at least the $250. It's a bullshit rule and it sucks (as do most of the max cashout rules at RTG), but once again they covered themselves by putting it in there.

I'd be more concerned about the fact that you say they took five unauthorized deposits from your bank account. You'd certainly be within your rights to do a chargeback, but keep in mind that some casinos/payment processors share a database which tracks player chargebacks, NSF's, etc. You could very well end up on a blacklist...not saying you will, just that it's a possibility. Of course, you could be so soured on gambling period that you could give a rat's ass....also understandable. Just a thought. In any event, if it were me, and you didn't make those five deposits you spoke of...I would definitely dispute those. Were they direct from your bank...or you mentioned Click2Pay also?

 

[lojo]

Just a note, don't know if it would apply to mystic. The group uses a creative process for some deposits. The CS don't know how it works, or sometimes even which processors they use.

I had something similar happen and it wasn't theft but a mistake by accounting who tried to use a processor that casino doesn't usually use. The erroneous duplicate payment sat in pre-auth at my bank for almost a week before it dropped off, so it looked like I was being charged, and it tied up my 'available balance' for awhile, but there was no charge in the end. It was a hassle but I was lucky enough to be playing at Prism and got free chips to play with while they sorted it out.

The way this all worked out for you Mystic is really sad. I agree with Pinababy that there is no reason we've seen that should keep you from at least getting your 10x cashout, and if there are deposits not credited and played out, that is another matter altogether. The crazy terms are one thing, but that would be outright theft. And Andre Rossi might want to get his butt on here and clear the air!

 

[Robertsgirl]

P.O.C Promotions

I am really glad that I read this thread. I received this e-mail--

From: POC-Support <support@palaceofchance.com>
SpamShield Pro Actions...Report spam Approve senders and move to InBox

To: lisarobert@buckeye-express.com

Subject: New Inquiry LTK81010428580X

Date: Tue 04/24/2007 02:32 PM



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Dear Lisa,
Please note you will need to certify your credit card. This is for cash out purposes and also to have access to our VIP processor which will give you higher monthly deposit limits. As soon as you have your documents ready please email then to manager@palaceofchance.com or fax them to out TOLL FREE Fax 800-847-5125. After receiving your documents it will take up to 24 hrs for our accounting department to certify your card. Please find below the link to the certification for:

You do not have permission to view link Log in or register now.

Please note that as soon we will receive the documents requested we will credit you up to $500 free chips. Thank you for your understanding and collaboration.
Regards,
Andre Rossi
POC manager

I also had a $25.00 free chip placed in my account.