Casino Complaint rrao VS Intercasino.com

[rrao]

My experiences at Intercasino.com over the last 5 years has led me to this conclusion that - Casino ONline Slots are rigged at INtercasino.com with widely varying payout percentages more than often to the benefit of the Casino.

I have continually uploaded nearly USD 400 during the span of 6 days in the first week of October 2012. Notice that even when playing at the lowest stakes, the uploaded funds are run through within matter of minutes, be it DC Comics Slots or Marvel Slots or 25 liner Slots.

Intercasino.com has responded claiming fair dice and now not willing to take up the issue any further. This is a clear case of LOOT. I request the Online Casino fraternity to join me in protest and to write to Intercasino.com on this issue.

 

[harrys99]

while holding on to several user accounts

Is that even allowed?

 

[rrao]

holding on to several accounts

Yes, the said accounts were operational at different points in time, and from different locations; and subsequently closed under self-exclusion. Over the 5 year period, I've had 3 different acounts. (2 accounts at Intercasino.com 2007-08, and 2010-12) and (1 account at INtercasino.co.uk 2005-06); and at any point of time only one account was operational.

 

[chuchu59]

My experiences at Intercasino.com over the last 5 years has led me to this conclusion that - Casino ONline Slots are rigged at INtercasino.com with widely varying payout percentages more than often to the benefit of the Casino.

I have continually uploaded nearly USD 400 during the span of 6 days in the first week of October 2012. Notice that even when playing at the lowest stakes, the uploaded funds are run through within matter of minutes, be it DC Comics Slots or Marvel Slots or 25 liner Slots.

Intercasino.com has responded claiming fair dice and now not willing to take up the issue any further. This is a clear case of LOOT. I request the Online Casino fraternity to join me in protest and to write to Intercasino.com on this issue.

What proof have you got? Why should anyone join you in your crusade?

 

[rrao]

prrof of violations

You are right. Let me request Intercasino.com for gaming logs from the last 15 days. I can always publish on this forum for all to see and make their own decision.

 

[Tirilej]

You are right. Let me request Intercasino.com for gaming logs from the last 15 days. I can always publish on this forum for all to see and make their own decision.

So you are saying that they are cheating because you are losing?
You do know that you can't win every time? That mostly you are suppose to lose or the casinos wouldn't be able to exist.
For losing only $400 under 6 days I think it's a strange compaint

 

[rrao]

Losses sustained

Total losses sustained = USD 24000 during the last 5 years.

USD 400 loss is sustained in the last week, and that too in a matter of minutes everytime I uploaded funds. It is not about just loosing, but deliberate rigging of the casino payouts.

 

[chuchu59]

Total losses sustained = USD 24000 during the last 5 years.

USD 400 loss is sustained in the last week, and that too in a matter of minutes everytime I uploaded funds. It is not about just loosing, but deliberate rigging of the casino payouts.

I can guarantee you a hostile reception if you accuse the casino of rigging without proof. Losses sustained mean nothing . In fact if you are convinced they are rigged why did you play at the same casino for 5 years. Doesnt make much sense to me other than you are a sore loser.

 

[The Dude]

My experiences at Intercasino.com over the last 5 years has led me to this conclusion that - Casino ONline Slots are rigged at INtercasino.com with widely varying payout percentages more than often to the benefit of the Casino.

I have continually uploaded nearly USD 400 during the span of 6 days in the first week of October 2012. Notice that even when playing at the lowest stakes, the uploaded funds are run through within matter of minutes, be it DC Comics Slots or Marvel Slots or 25 liner Slots.

Intercasino.com has responded claiming fair dice and now not willing to take up the issue any further. This is a clear case of LOOT. I request the Online Casino fraternity to join me in protest and to write to Intercasino.com on this issue.

Did you just come to this conclusion now? Or did this come to you during the past five years? If so, why did you keep on playing?

Since you are a newbie here, I won't chastise you too harshly - but you really need to read the rules concerning posting complaints. You've violated a few of them already.
https://www.casinomeister.com/forums/help/forum-rules/

If you have a legitimate grievance, please feel free to PAB and we'll expedite it. Otherwise, please keep the emotionally fueled comments to a minimum - unless of course you have proof of wrongdoing.

 

[The Viking]

this thread actully made me wanna try out Inter again been a while so i deposit $50
already got $300 in pening withdrawal and still $100 to play with
so nothing rigged here

 

[dionysus]

WDed $500 from there last week..sure, might be 'tight' games (high var.) but no more worse than anywhere IMO..and my WDs only take about 12 hours

 

[KasinoKing]

Intercasino was one of the first places I joined way back in 2001. I played there VERY regularly for the first 5 or 6 years and sporadically after that. I won loads of money in those early years (card games allowed at 100% in WR ) - though not so much more recently.
This is probably because their slots are rumoured to be in the 91 - 92% RTP region.
So I've had good times there, and but times... but rigged? No way!

KK

 

[skiny]

Casino ONline Slots are rigged at INtercasino.com with widely varying payout percentages more than often to the benefit of the Casino

Aren't all casinos slots at all casinos 'rigged' in the casino's favour? Isn't that how casinos guarantee an eventual return?

By the way, I'd be a whole lot more suspicious if I didn't have a varying payout percentage. 96% RTP every time I play would be a little pointless.

 

[rrao]

proof in the pudding

Did you just come to this conclusion now? Or did this come to you during the past five years? If so, why did you keep on playing.- unless of course you have proof of wrongdoing.

Yes, This is a more recent observation that in straight sessions on the aforementioned casino slots I have successively lost USD 400 within a matter of few minutes. I pursued my case with INtercasino.com for long, but they very flatly denied all wrong doing. I have requested Intercasino.com for the game logs. Currently, my account has been locked!!!

 

[rrao]

rigged or nought!!

i deposit $50
already got $300 in pening withdrawal and still $100 to play with
so nothing rigged here

Well, that has been my initial experience as well, I made a withdrawal request for USD 90 initially.

Just you wait, after the first withdrawal, you will come across continuous straight sessions of losses. You will be surprised to see that no matter what you do or how carefully you play out your sessions the losses will stare back at you. Good luck!!

This is what I meant when I say 'rigged', the odds at the slots at Intercasino.com are manipulated depending on the profile attributes associated with each account.

Sometimes, the factors that are being considered can even be geographical location of the account holder and the limited jurisdiction in that place. Beware.

 

[dionysus]

Well, that has been my initial experience as well, I made a withdrawal request for USD 90 initially.

Just you wait, after the first withdrawal, you will come across continuous straight sessions of losses. You will be surprised to see that no matter what you do or how carefully you play out your sessions the losses will stare back at you. Good luck!!

This is what I meant when I say 'rigged', the odds at the slots at Intercasino.com are manipulated depending on the profile attributes associated with each account.

Sometimes, the factors that are being considered can even be geographical location of the account holder and the limited jurisdiction in that place. Beware.

I thought there was a different thread for conspiracy theorists

 

[The Dude]

...
This is what I meant when I say 'rigged', the odds at the slots at Intercasino.com are manipulated depending on the profile attributes associated with each account.

Sometimes, the factors that are being considered can even be geographical location of the account holder and the limited jurisdiction in that place. Beware.

You need to put your money where your mouth is. Prove it.

This forum is not one that entertains BS accusations. The purpose of the complaints forum is to solve and resolve problems. It is not a bash fest where one can just throw around diatribes willy-nilly. Post your evidence, or submit it via the PAB service.

 

[chuchu59]

this thread actully made me wanna try out Inter again been a while so i deposit $50
already got $300 in pening withdrawal and still $100 to play with
so nothing rigged here

It is rigged, in your favour that is.

 

[rrao]

no willy-nilly, but facts

This forum is not one that entertains BS accusations. Post your evidence, or submit it via the PAB service.

I await game logs from intercasino.com, since I no longer have access to my account. LGA Malta has been notified on this issue as well. Please assist with the PAB service. Thanks.

 

[dionysus]

I'm pretty sure he'd want the logs FIRST; poor gaming sessions alone don't exactly qualify as faulty/rigged software

 

[The Dude]

@ rrao

According to the casino, the reason your account is closed is because you requested it to be closed. So why even mention this?

 

[mclee321]

Ah, give it a rest rrao.

Unable to resolve your gambling behaviour in your head, like a child you lash out in a illogical manner.

It's not that the Casino is rigged, ludicrous suggestion for InterCasino. It's not bad luck. It's not RTP or variance.

Its you. You chose to deposit. You continued to deposit for years. You. You. You.

PAB'ing for depositing and losing? Sweet Jesus, get some help in an area you actually need (

You do not have permission to view link Log in or register now.

)

 

[Mousey]

@ rrao

According to the casino, the reason your account is closed is because you requested it to be closed. So why even mention this?

Maybe he wants his money back so he can start over again...

Ahhhh... such a cold-hearted mousey I am.....

 

[rrao]

ludicrous suggestion

It's not that the Casino is rigged, ludicrous suggestion for InterCasino. It's not bad luck. It's not RTP or variance.

I understand that there will be representatives from intercasino.com on board this forum to address situations like this, and to dissuade any meaningful resolutions. I will persist.

Casinomeister - please see that it is in the best interests of the online gaming fraternity for this issue to be resolved in a fair manner.

 

[The Dude]

...Casinomeister - please see that it is in the best interests of the online gaming fraternity for this issue to be resolved in a fair manner.

And what is the issue? You lost? You're supposed to lose - it's a casino.

Please post the evidence of trickery that you suggested earlier or give it a rest. Thank you.

 

[dionysus]

The only thing anyone here is trying to dissuade you from, is failing to recognize a 'bad run' from a bad site. You lost. It won't be the first time and you aren't the first person.

 

[vinylweatherman]

I understand that there will be representatives from intercasino.com on board this forum to address situations like this, and to dissuade any meaningful resolutions. I will persist.

Casinomeister - please see that it is in the best interests of the online gaming fraternity for this issue to be resolved in a fair manner.

Quite, you could ask an independent third party to analyse your game logs for any indication that the casino is manipulating the slots. I suspect the result will be that there is no statistical evidence to show that your losing streak is the result of deliberate manipulation of the games.

Since you have repeatedly opened and had closed a number of accounts, your real issue may be an inability to control your level of play. If Intercasino have done anything wrong, it is to let you back again and again, whereas what you really need is a life ban from all Cryptologic powered casinos, and perhaps to install Gamblock on your PC to make it almost impossible for you to lose yet another string of $400 deposits.

If this has been constructed merely as a means to pressure the casino into returning everything you have ever lost there, it isn't going to happen, not even via PAB.

If I was to write a letter of protest to Intercasino, it will be about their failure to block you from opening the newer accounts.

 

[The Dude]

... If I was to write a letter of protest to Intercasino, it will be about their failure to block you from opening the newer accounts.

Apparently he had permission to open this. Just because someone closes a casino account doesn't necessarily mean it's because of a gambling problem. No need to speculate on that.

 

[rrao]

problem gambling

Just because someone closes a casino account doesn't necessarily mean it's because of a gambling problem. No need to speculate on that.

I am a self professed problem gambler afflicted with this habit since year 2005. I have undergone period bouts of gambling at intercasino.com, each time re-opening earlier accounts or opening new accounts, and every time closing the accounts under self exclusion requesting for a lifetime of self exclusion. I have explained this matter to the Casino Manager multiple times during this intervening period (2005 - 2012) but to no avail.

I have experienced deep losses (USD 24000) and in significant debt. It is often the overlying temptation to look at intercasino.com to do away with my present debts, but always end up much more deeper in debt. This is frustrating and depressing, that there is no consistent support from Casino Manager on self exclusion. At the shortest of notice, my accounts have been reopened and gaming sessions have recommenced.

Despite putting up weekly loss limits and deposit limits, the Casino Manager is most willing to extend the limits on the slightest of request, even multiple times over the period of a week. My personal experience has been that I have requested Casino Manager to extend my weekly loss limit from USD 100 to USD 150, and then on to USD 200, 250 and finally USD 300 in the duration of 3 days and each request was obliged. Weekly deposit limit was taken off when I requested to raise from the previously set deposit limit of USD 100 to USD 250, eventually resulting in the net deposit of USD 400.

I find this most exasperating. Limits are there to stay and to protect from impulses, not to be put up for manipulation. With my particular history of problem gambling, definite limits will have helped me put in some self - control.

Please investigate this manipulative mechanisms at Responsible Gamining on the part of intercasino.com, and also the fact that continuous straight forward losses at Casino Slots occurred with my continual request for increase in weekly loss limits. Casino Manager was playing with my waekness to meet his revenue targets.

Please investigate.

 

[chuchu59]

I am a self professed problem gambler afflicted with this habit since year 2005. I have undergone period bouts of gambling at intercasino.com, each time re-opening earlier accounts or opening new accounts, and every time closing the accounts under self exclusion requesting for a lifetime of self exclusion. I have explained this matter to the Casino Manager multiple times during this intervening period (2005 - 2012) but to no avail.

I have experienced deep losses (USD 24000) and in significant debt. It is often the overlying temptation to look at intercasino.com to do away with my present debts, but always end up much more deeper in debt. This is frustrating and depressing, that there is no consistent support from Casino Manager on self exclusion. At the shortest of notice, my accounts have been reopened and gaming sessions have recommenced.

Despite putting up weekly loss limits and deposit limits, the Casino Manager is most willing to extend the limits on the slightest of request, even multiple times over the period of a week. My personal experience has been that I have requested Casino Manager to extend my weekly loss limit from USD 100 to USD 150, and then on to USD 200, 250 and finally USD 300 in the duration of 3 days and each request was obliged. Weekly deposit limit was taken off when I requested to raise from the previously set deposit limit of USD 100 to USD 250, eventually resulting in the net deposit of USD 400.

I find this most exasperating. Limits are there to stay and to protect from impulses, not to be put up for manipulation. With my particular history of problem gambling, definite limits will have helped me put in some self - control.

Please investigate this manipulative mechanisms at Responsible Gamining on the part of intercasino.com, and also the fact that continuous straight forward losses at Casino Slots occurred with my continual request for increase in weekly loss limits. Casino Manager was playing with my waekness to meet his revenue targets.

Please investigate.

Now the bolded part makes more sense. You should now explain the full story here or PAB on the casino's negligence in raising your weekly loss limits too arbitrarily. Whichever way, you need to provide more details instead of simply asking Bryan/MaxD to investigate.

 

[rrao]

bolded part makes more sense

Now the bolded part makes more sense. Whichever way, you need to provide more details instead of simply asking Bryan/MaxD to investigate.

Thanks for your support. intercasino.com has not responded to my requests for access to the Session Settings Changes Log and Game Logs so far. I am hoping a stronger voice like Casinomeister will help resolve this logjam.

 

[maxd]

@rrao: The way I read your posts it sounds to me as if you are unaware how the PAB procedure works.

You first step should be to read the PAB-FAQ.
After you have read and understood the FAQ you can preceed to fill out the PAB form wherein you give us the essential details of your case.
The links for the FAQ and the PAB form are in my signature.

I look forward to receiving your PAB. Please do remember to read the FAQ before you submit your PAB form.

Regards,
Max Drayman, Casinomeister's PAB guy.

 

[vinylweatherman]

Apparently he had permission to open this. Just because someone closes a casino account doesn't necessarily mean it's because of a gambling problem. No need to speculate on that.

He did say it was due to losing too much on earlier accounts that he asked for them to be closed. It is true that Intercasino allow new accounts to be opened, provided only one account is "active" at any one time. He wants us to join his campaign that his losses are due to the casino deliberately rigging the games to lose when he played, whereas it looks very much like a problem gambler in denial that the losses are due to not knowing where to stop, or when to cash out after a good run.

It also looks like the OP's motive is to bully the casino into refunding the entire $24,000 he has lost, rather than getting justice over rigged games, or too lax an attitude to the easy manner in which his loss limits have been raised.

A PAB would bring forth a full record of the exchanges between the OP and the casino over this, and this may tell a different story.

 

[rrao]

no bullying please

motive is to bully the casino into refunding the entire $24,000 he has lost, rather than getting justice over rigged games, or too lax an attitude to the easy manner in which his loss limits have been raised.

Let me assure you that there is absolutely no intention at bullying anybody, least of all, intercasino.com. I request a fair trail. I will post all that I have with the PAB.

However, intercasino.com has not yet provided the Session Limits Setting Changes Log and Games logs, which I had requested earlier.

Please lend your support and best advice. Thanks.

 

[The Dude]

Is there a reason why you are linking to Intercasino several times in each post? I think we know who you are talking about

 

[TonyH]

All

Perhaps an ideal time for me to jump in here...

I'd like to assure rrao that my team is in the process of collating the relevant information he has requested.

I sympathise genuinely with the position the player finds himself in, however, let it be made crystal clear that my team has acted both appropriately and accordingly to all correspondence received.

As many people on this forum will confirm, I am the first to hold my hand up when an error has occurred and I encourage all forms of constructive feedback.

I offer my support to any player that finds themselves in such unfortunate circumstances.

At the same time I would suggest airing on the side of caution when issuing statements or accusations about a brand that are both damaging and simply not true.

I encourage rrao to contact me directly via either a private message or at [email protected] where I will be more than willing to assist him in resolving this situation.

Thank you as always

Tony Hayes
Casino Manager

InterCasino

 

[rrao]

sympathise genuinely

in the process of collating the relevant information he has requested. sympathise genuinely with the position the player finds himself in, player that finds themselves in such unfortunate circumstances. Tony Hayes Casino Manager InterCasino

Dear Mr Tony,

I thank you for your empathy and understanding demonstrated on this forum. Please carry out an independent audit and perform a fair analysis of the log data available with you. You will have access to all the data you need (Year 2005 - 2012).

Believe you already have my account details by now.

I have posted all that needs to be said about my experiences at intercasino.com in this thread. I humbly request you to follow through on this request and provide effective readdresal.

Regards,
RRao

 

[maxd]

I will post all that I have with the PAB.

Good to hear that you will be proceeding with the PAB but I say again, please read the PAB FAQ.

To begin the PAB we DON'T want "all that you have", we only want a brief summary of your situation plus the necessary identification details. If we need more supporting material we'll ask for it in due course.

All of this is clearly spelled out in the FAQ and on the PAB submission form.

 

[rrao]

PAB now

Good to hear that you will be proceeding with the PAB DON'T want "all that you have", we only want a brief summary of your situation plus the necessary identification details. If we need more supporting material we'll ask for it in due course.

Thanks. Will do the PAB now.

 

[rrao]

PAB submitted

Good to hear that you will be proceeding with the PAB but I say again, please read the PAB FAQ.

PAB is submitted on this issue. Thanks for your kind support and advice.

 

[maxd]

PAB is submitted ....

Yes, PAB received. I'll be in touch Monday via email.

 

[rrao]

email

Yes, PAB received. I'll be in touch Monday via email.

Await your email. Thanks.

 

[maxd]

Await your email. Thanks.

I thought I'd sent that. Trying again.

 

[rrao]

mail not found

I thought I'd sent that. Trying again.

Just checked my INBOX. no mailer yet. Please share your email ID so that I could send across a test mailer for you to respond.

Regards
RRao

 

[maxd]

Just checked my INBOX. no mailer yet. Please share your email ID ....

Sure, it is Attach Removed (Old not found)

Given the details in your PAB, etc, I have modified the thread title to better reflect the situation. The original thread title was "Intercasino.com - fraudulent pay out percentages".

 

[rrao]

PAB investigation

All

Perhaps an ideal time for me to jump in here...

I'd like to assure rrao that my team is in the process of collating the relevant information he has requested.

I sympathise genuinely with the position the player finds himself in, however, let it be made crystal clear that my team has acted both appropriately and accordingly to all correspondence received.

As many people on this forum will confirm, I am the first to hold my hand up when an error has occurred and I encourage all forms of constructive feedback.

I offer my support to any player that finds themselves in such unfortunate circumstances.

At the same time I would suggest airing on the side of caution when issuing statements or accusations about a brand that are both damaging and simply not true.

I encourage rrao to contact me directly via either a private message or at [email protected] where I will be more than willing to assist him in resolving this situation.

Thank you as always

Tony Hayes
Casino Manager

InterCasino

Dear Mr Tony,

Apropos to your earlier post, I kindly request intercasino.com to cooperate and correspond with Mr. Max Drayman (maxd) who is handling the PAB investigation at casinomeister.com.

Best Regards,
RRao

 

[maxd]

@rrao: I'm still waiting to hear back from you regarding the PAB questions I've been asking. Please check your emails again and respond (via email) ASAP.

 

[chuchu59]

I am surprised the OP hasnt responded Max. He seems to post daily with nothing solid to back his accusations so he must have read your questions. If he doesnr respond in a day or two cant you just toss the PAB away?

 

[maxd]

It's not that he isn't responding at all, he has, but it's sporadic. I sent follow-up questions and those haven't been answered yet. Certainly if it was a case of no response at all then yes, after a few weeks of trying the case would get marked "OP AWOL" and tossed.

 

[me_and_ed]

I have to apologize but when I see this thread all I can think about is the Big Bang Theory.