Casino770 on probation

[PaaskeDKnowUK]

I noticed you are from the UK, there is an array of casinos available to you where you will have no problems whatsoever, 32Red and sister casinos (Nedplay, Dash, Golden lounge), Virgin Games, Sky Vegas, Ladbrokes, 10Bet, Victor Chandler, 3Dice, Allslots and their new flash MGS/Scratchcard site WinTingo, there are several others but all these i`ve named have an average withdrawal time of 4-24 hours and all come with no reverse withdrawal option or ones you can flush, and cover the top software providers on the market, you don`t need more than this .

I`ve had withdrawals with all those i`ve named bar WinTingo (only played there once it`s new), and np`s whatsoever.

I can only give thumbs up for this, as I live in UK myself
To mention Sky Vegas. Bank(card) withdrawals sits in bank account 2 days later. And moneybookers (Skrill) withdrawals I had sits in account instant!! almost or actually beating 3dice

[Casinomeister]

Well, can we say "so far, so good'? Looks like there are no current issues - I feel the casino has made it through the probation period successfully.

[Stenikis02]

Hello everyone, I am new here, let me tell you my story with Casino770. Maybe you will be able to help me with some advice what should I do..

on 9th of Jan. I registered at casino770 and made a deposit - 800EURO. I was really lucky that evening and I won around 6000 EURO while playing European Roulette. In a couple of hours I had a call from the casino, they wanted to verify some details. Next day I've been told to send my documents for verification purposes. (My account was temporary closed) On 12th of Jan. I sent everything and very soon I received an email that my documents were successfully verified and I've been awarded extra 100EURO bonus. MY account was reopened and I was able to continue to use my account. On that day was even more lucky and after some time of gambling I had already 78 000EURO on my balance. The same evening I tried to withdraw 9 000 euro from my balance. The next cashout I tried to make on 15th of Jan. - the same amount 9 000 euro and after that another cashout.. Eventually, at the moment I await to receive from casino770 - 38 500 EURO. But what a surprise.. on the 21st of Jan.the casino sent me another email asking for my documents for verification once again - exactly the same email that i received from them from the very beginning. SO I sent them my documents (that have been already verified) once again with a question was it a mistake or what, but still have no answer. Since this time, everyday I'm sending an email to casino770 with the question when I will be able to receive my money and receive the same reply 'withdrawal is in process'. The requested my 1st withdrawal 15 days ago and still have nothing. So I decided to share with you my problem, what do you advice me to do? Maybe you have some suggestions and the issue will be resolved soon. I really hope that eventually after I will receive my winnings. I also add to my conversation with the casino.

p.s. The same message I sent to the representative of Casino770 but still have no answer.

Betreff: Kundendienst 770
Datum: Mon, 09. Jan 2012 04:24:58
~ME~ Hello, thank you, that our side - chosen http://www.casino770.de/- haben.Aus safety, required by our payment agent, please send us a copy of the front and back of your ID card to be transmitted, and a copy of the front and back of the credit card you used ********************* haben.Wir on our site ask us these copies as attachments via e-to send mail, or (illegible documents are not accepted) by fax to 0800-180-2588, where you angeben.Sie the e-mail address of your player account or login also have the option of submitting copies of the secure SSL mode directly from your player account to send out: In the lower part of the site where the Classic, High Tech and Downloadable be found, please click on the link "customer secure access"; on the page, which now opens, click "Browse" to select the
copies of information stored on your computer, and then click "Send". Upon receipt of these documents, we will have the pleasure to offer you a gift of € 100, so that you continue your adventure with us you konnen.Ziehen please consider this request, so that we can guarantee the security of your banking transactions konnen.Wir inform you that the transaction will appear on your statement as Mandarin770, CE * CAS770, BLUE LAKE 3227919007 or EUROPE YNET you please wird.Entschuldigen the inconvenience caused. We count on your understanding. To avoid credit card fraud, and to protect your money, these measures may very wichtig.Web Transaction Security 770 Casino wants as far as possible contribute to Internet fraud reduzieren.NaomieMit Sincerely, Customer Service group you 770Clicken here to contact us

Betreff: Re: Kundendienst 770
Datum: Thu, 12. Jan 2012 07:01:38
Dear Mr. ~ME~
Thanks for the messages sent copies which prove your identity.
To thank you for your trust and your loyalty, we give you a bonus worth 100 Euro, the account has already been credited to your player.
We wish you much fun and good luck!
best regards
jasmine
The Casino770 Support Team
Click here to give us 24 hours / day to reach 7 days / week

Betreff: Kundendienst 770
Datum: Sat, 21. Jan 2012 04:43:18
Hello ~ME~,
We thank you that our side - have chosen http://www.casino770.de/-.
For safety reasons, required by our payment agent, please send us a copy of the front and back of your ID card to be transmitted, and a copy of the front and back of the credit card **************** **** that you have used on our site.
We ask ourselves these copies as attachments via e-mail, or (illegible documents are not accepted) by fax to 0800-180-2588, specifying the email address of your player account or login.
You also have the option of your copies through the secure SSL mode directly from your player account to send out: In the lower part of the site where the Classic, High Tech and Downloadable be found, please click on the link "customer secure access "; on the page that opens, click on" Browse ", select the stored copies of your computer, and then click" Send ".
Upon receipt of these documents, we will have the pleasure to offer you a gift of € 100, so you can continue your adventure with us.
Please pull this requirement into consideration, so that we can guarantee the security of your banking transactions.
We inform you that the transaction will appear on your statement as Mandarin770, CE * CAS770, BLUE LAKE 3227919007 or EUROPE YNET.
We apologize for any inconvenience caused. We count on your understanding. To avoid credit card fraud, and to protect your money, these measures are extremely important.
Web Transaction Security 770 Casino wants as far as possible help to reduce internet fraud.
Naomie
Sincerely, customer service group you 770Clicken here to contact us

1:
Message details
about my account (admin, 2012-01-21 21:46:47)
Dear ~ME~,
We thank you for the copies that you have sent.
Please be informed that your documents have been transferred to the relevant department for review and you will be kept informed by e-mail with regards to the status of your player account.
Should you have any questions or concerns, please do not hesitate to contact us
Best regards,
Vanya

about my account (~ME~, 2012-01-21 21:27:29)
Hello, I received from you email tonight that I need send my documents once again, but I already send it 12.01.2012. Please can you tell me this is not mistake? And I attached requested documents once again
~ME~.

2:
some questions about my account (admin, 2012-01-23 14:50:25)
Dear ~ME~,
In reply to your message, please rest assured that we have received your documents and your transfer file is currently being verified by our payment agent.
Therefore, we kindly ask you to be patient, as we will keep you informed by e-mail regarding the status of your withdrawal requests.
We remain at your service.
Best regards,
Selene

some questions about my account (~ME~, 2012-01-23 14:40:04)
Hello, I sended to you my documents two days ago, but you don't answer yet. I would to know it ok ? And I sended my documents a week ago the first time, I received that ok. And now I received from you letter that I must send my documents once again, I did it.
~ME~.

3:
Dear ~ME~,
In order for us to be able to assist you, we kindly ask you to give us more details regarding your request.
We take this opportunity to inform you that your withdrawal requests are currently being processed by our payment agent and that you will receive a confirmation message as soon as the transfer to MoneyBookers has been approved.
We remain at your service for any further questions.
Best regards,

Amy

General question! (~ME~, 2012-01-25 12:03:56)
How much time you need for this? Because I'm starting to worry.
4:
Dear ~ME~,
In reply to your message we inform you that your withdrawal requests are currently being processed by our Financial Department and you will receive an e-mail of confirmation as soon as they are validated.
Please note that you will receive your winnings on your Moneybookers account within 24 up to 48 hours after validation.
For any questions or concerns, please do not hesitate to contact us.
Best regards,
Pascal
Customer Service770

cashout (~ME~, 2012-01-25 15:01:58)
Dear Support,
How much time you need for withdrawal my money? 12.01.2012 the first time I requested withdraw money. I'm waiting this cashout 14 days.
Regards,
~ME~

some question about my account (~ME~, 2012-01-27 16:21:15)
Hello again,
Can you answer me for this question how long time I must wait my cashout? I request it 12.02.2012.
In your's rules said that cashout had been processed 5-10 days..

5:
some question about my account (admin, 2012-01-27 16:31:29)
Dear ~ME~,
In reply to your message, please rest assured that we do everything possible to validate your withdrawal requests as soon as possible.
Please note that when processing a withdrawal request, the total amount of registered withdrawals as well as the delays imposed by our payment agent must be taken into consideration.
As soon as your withdrawal requests are validated, you will receive an e-mail of confirmation.
We thank you for your patience.
Best regards,
Selene

[Nifty29]

Hello everyone, I am new here, let me tell you my story with Casino770. Maybe you will be able to help me with some advice what should I do..

on 9th of Jan. I registered at casino770 and made a deposit - 800EURO. I was really lucky that evening and I won around 6000 EURO while playing European Roulette. In a couple of hours I had a call from the casino, they wanted to verify some details. Next day I've been told to send my documents for verification purposes. (My account was temporary closed) On 12th of Jan. I sent everything and very soon I received an email that my documents were successfully verified and I've been awarded extra 100EURO bonus. MY account was reopened and I was able to continue to use my account. On that day was even more lucky and after some time of gambling I had already 78 000EURO on my balance. The same evening I tried to withdraw 9 000 euro from my balance. The next cashout I tried to make on 15th of Jan. - the same amount 9 000 euro and after that another cashout.. Eventually, at the moment I await to receive from casino770 - 38 500 EURO. But what a surprise.. on the 21st of Jan.the casino sent me another email asking for my documents for verification once again - exactly the same email that i received from them from the very beginning. SO I sent them my documents (that have been already verified) once again with a question was it a mistake or what, but still have no answer. Since this time, everyday I'm sending an email to casino770 with the question when I will be able to receive my money and receive the same reply 'withdrawal is in process'. The requested my 1st withdrawal 15 days ago and still have nothing. So I decided to share with you my problem, what do you advice me to do? Maybe you have some suggestions and the issue will be resolved soon. I really hope that eventually after I will receive my winnings. I also add to my conversation with the casino.

p.s. The same message I sent to the representative of Casino770 but still have no answer.

I think this is a bit odd.

You might also be in trouble as you may have broken the bonus terms by playing roulette:

Playthrough: The number of times or the amount that has to be bet for each bonus reward or bonus. To restart the latest reward coupon or bonus Playthrough you used, the player will have to ‘unwithdraw’ or use credit. If the player gets a second reward certificate or bonus and his/her credit is above 0, or the playthrough of the previous reward hasn’t been used entirely, the system will accumulate the playthrough of the 2 last reward certificates or bonuses. Playthrough cannot be used on the following games: Roulettes, BlackJack, BlackJack Multihand, Craps, Baccarat, Red Dog, Casino War, Let Them Ride, Speed Wheel, Heads or Tails, Easy Roulette, Hot Dice, Football Scores, Wheel of Fortune, Rock Paper Scissors, Boule, 100x Poker Play, 25x Deuce Poker, Poker Pursuit, Stud Poker, Caribbean Poker, Casino Hold'em, Poker 3 Cartes.

I also have to say that I'm surprised that Casino770 is getting a chance on probation at all given the following rules they have:

. BONUS SEEKER
7.1.A user can use the promotions only if his/her last transaction with our services is a deposit. If a user starts to withdraw cash from his/her account, Casino770 reserves the right to block the user from receiving promotions or bonuses. Casino770 would like to remind users that promotions and bonuses do not count as deposits.

7.2. All abusive and repetitive use of promotions offered by Casino770 during deposits (including but not limited to our partners, promotions for payments, our certificates and reward certificates) by depositing only a minimum amount in order to play with the bonus can bring Casino770, at its sole discretion, to label the user as a «Bonus Seeker», or to block him/her and to cancel his user account and any transactions associated with it.7.3. The use of the certificate without a deposit, which constitutes no gain, does not label a user as a Bonus Seeker.

7.4. From the moment when Casino770 declares a user a «Bonus Seeker», the user will no longer benefit from any promotional bonus.

7.5. Casino770 reserves the right to label a user as a Bonus Seeker in the following instances:

7.5.1. If a user just uses bonus coupons to play on his/her account

7.5.2. If the bonus coupon amount is above the total amount deposited by the user

7.5.3. If the user plays with more than one bonus per day.

And....

4.1.13. You certify that you will not abuse the ability of opening accounts in order to benefit from bonus credits and promotional offers by Casino770 (use of 100%, 20% of initial deposits, or use of certificates and promotional codes). Casino770 reserves the right, in case of abusive behavior on your part as related to bonus credits and/or to promotional offers by Casino770, at its sole discretion, to rescind or block client accounts created to that end, as well as their transactions;

Personally, I wouldn't touch them with a forty foot pole with terms like that.

[Seventh777]

in case of abusive behavior on your part as related to bonus credits

WTF does that mean?

[chayton]

Hello everyone, I am new here, let me tell you my story with Casino770. Maybe you will be able to help me with some advice what should I do..

on 9th of Jan. I registered at casino770 and made a deposit - 800EURO. I was really lucky that evening and I won around 6000 EURO while playing European Roulette. In a couple of hours I had a call from the casino, they wanted to verify some details. Next day I've been told to send my documents for verification purposes. (My account was temporary closed) On 12th of Jan. I sent everything and very soon I received an email that my documents were successfully verified and I've been awarded extra 100EURO bonus. MY account was reopened and I was able to continue to use my account. On that day was even more lucky and after some time of gambling I had already 78 000EURO on my balance. The same evening I tried to withdraw 9 000 euro from my balance. The next cashout I tried to make on 15th of Jan. - the same amount 9 000 euro and after that another cashout.. Eventually, at the moment I await to receive from casino770 - 38 500 EURO. But what a surprise.. on the 21st of Jan.the casino sent me another email asking for my documents for verification once again - exactly the same email that i received from them from the very beginning. SO I sent them my documents (that have been already verified) once again with a question was it a mistake or what, but still have no answer. Since this time, everyday I'm sending an email to casino770 with the question when I will be able to receive my money and receive the same reply 'withdrawal is in process'. The requested my 1st withdrawal 15 days ago and still have nothing. So I decided to share with you my problem, what do you advice me to do? Maybe you have some suggestions and the issue will be resolved soon. I really hope that eventually after I will receive my winnings. I also add to my conversation with the casino.

p.s. The same message I sent to the representative of Casino770 but still have no answer.

This is exactly the kind of thing that put this casino in the pit in the first place. I think you should do a PAB right away.

Read the FAQ: http://www.casinomeister.com/forums/...?faq=cmfaq_pab

Submit your PAB: http://www.casinomeister.com/forums/...?do=form&fid=1

[Stenikis02]

The first payment received 9000 eur 29000 eur pending

[Stenikis02]

Casino has paid all the money
Good casino...
Thanks

[chuchu59]

Casino has paid all the money
Good casino...
Thanks

Good casino? They are on the verge of passing probation. I am a bit sceptical but oh well.... My issue with them was over 4 years ago when the owner was a Frenchman. Was it Partouche?

Anyway, I really hope they mend their ways and players have another non-rogue casino to play at.

[nenad]

i have similar situation ,i had couple of payouts 3 days max waiting but then on 25 january i requested around 1500gbp and another one 1450gbp on 30 january and still not received money,first they said that payment needs to be validated and than after said that they need to analyze my payment,my account is verified long time ago sent ids and had two phonecalls.can somebody help?