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ThisisVegas, Paradise8, Cocoa Casino - out of the pit

The Dude

The artist formally known as Casinomeister
Joined
Jun 30, 1998
Location
Bierland
After being contacted by the rep for Jetset Affiliates - we are putting ThisisVegas, Paradise8, and Cocoa Casino on probation. He has indicated to us that mistakes were made in the past, and that most if not all unresolved issues have been taken care of.

"Probation" means that for the next 90 days, if all goes well (no major complaints, unsolved issues, roguelike activity) they are out of the pit (depitified). Please use this thread to interject any suggestions, comments, complaints etc. Please remember this is a "Rep Friendly" thread. Any bashing or flaming the casino rep will result in placement into the "box of shame". Please be cool.
 
lol I added Warning: This Casino is on the 'Not Recommended Casinos List' at Casinomeister.com in red just a few hours ago... alright thanks for the update Meister, it hurt my eyes anyways..

but what to do with This is Vegas then, still have them unpublished
 
Serious ?? TIV is on probation ????

After being contacted by the rep for Jetset Affiliates - we are putting ThisisVegas, Paradise8, and Cocoa Casino on probation. He has indicated to us that mistakes were made in the past, and that most if not all unresolved issues have been taken care of.

"Probation" means that for the next 90 days, if all goes well (no major complaints, unsolved issues, roguelike activity) they are out of the pit (depitified). Please use this thread to interject any suggestions, comments, complaints etc. Please remember this is a "Rep Friendly" thread. Any bashing or flaming the casino rep will result in placement into the "box of shame". Please be cool.

Are you kidding, This IS Vegas is on probation....what about the 80 thou issue ? how was that resolved ? and what have they done to ensure it won't happen again..CM..youre kidding right ?\

Read the reason as to why you came to the conclusion to "rogue" them and tell me how this was resolved.
 
Are you kidding, This IS Vegas is on probation....what about the 80 thou issue ? how was that resolved ? and what have they done to ensure it won't happen again..CM..youre kidding right ?\

Read the reason as to why you came to the conclusion to "rogue" them and tell me how this was resolved.

I was about to ask the same question... :confused:
 
Are you kidding, This IS Vegas is on probation....what about the 80 thou issue ? how was that resolved ? and what have they done to ensure it won't happen again..CM..youre kidding right ?\

Read the reason as to why you came to the conclusion to "rogue" them and tell me how this was resolved.

Didn't you imply that you were squared away in this thread?
https://www.casinomeister.com/forums/threads/888-casino-and-3dice-thoughts.44810/

TiV was purchased by this casino group; it's mostly not the same people, but we can relook into this if you'd like. They have access to all of your records I'm sure.

But I thought you were taken care of.
 
Didn't you imply that you were squared away in this thread?
https://www.casinomeister.com/forums/threads/888-casino-and-3dice-thoughts.44810/

TiV was purchased by this casino group; it's mostly not the same people, but we can relook into this if you'd like. They have access to all of your records I'm sure.

But I thought you were taken care of.

NO, i only said an amount (not 80K) hit my account from which I assumed was from TIV, never said I was squared away. Have they (TIV) admitted that they deposited money into my account. I certainly did not receive 80K from them.

Just wondering if you queried this (the 80k outstanding payment) with when discussing their return to the "possibility of being accredited again" list ? and if so, what was their response ?

Would definitely like you to look into this for me. Thank you.
 
NO, i only said an amount (not 80K) hit my account from which I assumed was from TIV, never said I was squared away. Have they (TIV) admitted that they deposited money into my account. I certainly did not receive 80K from them.

Just wondering if you queried this (the 80k outstanding payment) with when discussing their return to the "possibility of being accredited again" list ? and if so, what was their response ?

Would definitely like you to look into this for me. Thank you.

If it was deposited into your bank account with the same reference as TIV in the past, and there were no other outstanding payments of this amount that you were expecting, it is reasonable to conclude that you had received this payment from TIV. If the new owners have the records, they can confirm or deny whether this was part of the owed money. It would then be a matter of how much is still outstanding that you feel needs to be paid before you consider the issue resolved.
 
If it was deposited into your bank account with the same reference as TIV in the past, and there were no other outstanding payments of this amount that you were expecting, it is reasonable to conclude that you had received this payment from TIV. If the new owners have the records, they can confirm or deny whether this was part of the owed money. It would then be a matter of how much is still outstanding that you feel needs to be paid before you consider the issue resolved.

I can't confirm, I only assumed it was TIV as I never received a deposit back into my account as i only played once there, so there's no reference. If TIV can confirm that it was they that transferred the money, then I would be happy with the remainder to be returned (USD25K) for this issue to be resolved.
 
.

Are TIV still operated by Silverstone and owned by Bonne Chance ?

looks like it. From their site:

INTRODUCTION

thisisvegas is an online casino owned and operated by Silverstone Overseas Limited, 30 Elm Park Terrace, Shotley Bridge, Consett, County Durham, DH8 0NA (hereafter "Silverstone") a company wholly owned by Bonne Chance NV (hereafter "BC"). Bonne Chance NV is a company incorporated, licensed and regulated by the Government of Curacao for the purpose of operating an online casino.
 
.

Thanks, was just wondering since CM mentioned something about them beeing purchased by another group or whatever :)
 
looks like it. From their site:

INTRODUCTION

thisisvegas is an online casino owned and operated by Silverstone Overseas Limited, 30 Elm Park Terrace, Shotley Bridge, Consett, County Durham, DH8 0NA (hereafter "Silverstone") a company wholly owned by Bonne Chance NV (hereafter "BC"). Bonne Chance NV is a company incorporated, licensed and regulated by the Government of Curacao for the purpose of operating an online casino.

Could someone please post a link to the thread with the 80k issue? I can't find it and wanted to be fully informed on this discussion. :D


Cheers
Gremmy
 
Please re-read Bryan's post: he's talking about them getting out of the Rogue Pit. That's a long LONG way from the Accredited Casino list. BIG difference!

I believe Bryan's post read: ""Probation" means that for the next 90 days, if all goes well (no major complaints, unsolved issues, roguelike activity) they are out of the pit (depitified)"

given this (80K) issue is unsolved, doesn't that automatically "undepitify" them ? or do they have 90 days to solve ?
 
I believe Bryan's post read ....

Yes, that is what it read. And how does that translate to "onto the Accred list"? Simple, it does not. So don't say it does, and don't act as if you didn't say it because you most certainly did. All due sympathies re: your 80k but don't be a troll here as you escalate your attempts to get it.

As to the affect your 80k issue has on the proposed "depitification" you'll have to wait (respectfully if you please) for Bryan's reply.

In the meantime I see Bryan has sent me some contact info for their new rep. Next week I'll follow up on this with them to see where they're at re: your issue.
 
Yes, that is what it read. And how does that translate to "onto the Accred list"? Simple, it does not. So don't say it does, and don't act as if you didn't say it because you most certainly did. All due sympathies re: your 80k but don't be a troll here as you escalate your attempts to get it.

As to the affect your 80k issue has on the proposed "depitification" you'll have to wait (respectfully if you please) for Bryan's reply.

In the meantime I see Bryan has sent me some contact info for their new rep. Next week I'll follow up on this with them to see where they're at re: your issue.

Hey Max, no offense intended, apologies if it came across that way. Not denying that i didn't say it. I'll be as respectful as I can in attempting to recover what is owed to me by TIV. If you were owed 80K (which Max has confirmed TIV should have paid me in his "rougeing" them in the first place), would you escalate as much as possible to get that ? give me a break.

I don't understand what you mean by troll. If the forum isn't meant to be a place for "discussion" and an ability to respond to people's posts then what is it ? My initial post expressed an opinion and follow up posts were comments or replies to others posts. Notihng i have posted on this thread has been inflammatory or off topic. There was sufficient emotion from other members when I originally posted on the topic of TIV owing me 80K.
 
NO, i only said an amount (not 80K) hit my account from which I assumed was from TIV, never said I was squared away. Have they (TIV) admitted that they deposited money into my account. I certainly did not receive 80K from them...
Well, you were acting awfully coy about this, and I think I even posted somewhere where I asked you to fill us in with the details on this payment since we were directly involved with this issue. You never got back to me on that.

The casino rep can look into this further, and we can reopen this issue. I'm not going to promise you anything, but I'd be glad to have a relook at exactly what happened and why you didn't get paid.

Bear in mind - the casino is convinced you had committed player fraud (multiple accounts, etc.) I'm sure the casino rep can explain more here since it seems you want to make this a public issue. Not a prob with me.

And like Max said, this has nothing to do about any accreditation on our part, it has to do with being fair to a company that wants to come clean.
 
Hi this is Shaun,

I represent Jet Set Marketing. We have handled Paradise 8 and Cocoa casino for years and (somewhat) recently acquired TIV. Please contact me personally with any questions at all regarding this issue and I'll address each and every email.

If there is anything I cannot answer personally I'll contact the previous owners of the domain and try to get the full details and information for you.

[email protected]

Thanks!

Shaun
 
I loathe to lump Cocoa, Paradise8 and TIV together as the former 2 are much, much better whereas TIV is one of the scummier Rivals. Now that Jet Set has acquired TIV I hope they turn over a new leaf. However, the same persistent problems with Rival casinos need to be sorted out. Top on the list would be cashout problems where delays are commonplace. Personally, I feel there have been several periods where nearly all Rivals were unable to pay out due to cashflow problems and bailing out was necessary.
 
Well, you were acting awfully coy about this, and I think I even posted somewhere where I asked you to fill us in with the details on this payment since we were directly involved with this issue. You never got back to me on that.

The casino rep can look into this further, and we can reopen this issue. I'm not going to promise you anything, but I'd be glad to have a relook at exactly what happened and why you didn't get paid.

Bear in mind - the casino is convinced you had committed player fraud (multiple accounts, etc.) I'm sure the casino rep can explain more here since it seems you want to make this a public issue. Not a prob with me.

And like Max said, this has nothing to do about any accreditation on our part, it has to do with being fair to a company that wants to come clean.

I would absolutely love for the casino rep to come on down and explain him/herself and go PUBLIC with evidence indicating I had multiple accounts with TIV and that I was a fraudster !! please please come forward.

CM, I don't see how, as you say, i'm being "coy" about the payment issue. As I mentioned in previous posts, I received a payment from who I believed to be from TIV (based my on the fact that the $$ was entered under the name of Link Removed ( Old/Invalid) DUBAI, which I believe is a Rival type payment identifier) and my confidential (at their request) discussions with ex TIV employees. Who knows definitively, the payments could have come from any casino or entity for that matter. But my opinion is that it MAY have come from TIV. It very possibly "may not" have.

CM, what other information would you like that otherwise has not been disclosed on your site such that there is no element of "coyness", "trollness", "inflammous" with my posts or me ? I don't necessarily like PM'ing. I want casino issues discussed in a public forum.

I'd like the rep to confirm and to come be public with me..disclose my fraudulent behavior, confirm whether they made a payment to me (and evidence of that), tell me where my 80K is, why wasn't I paid and why he/she thinks that your (CM's) initial blasting of them in the Rogue pit should be forgotten about and be done with...........so that they can "come clean" !!!! I hope its (the 80K) os not being paid to affiliates who are advertising their casino...hmmm.

CM, is that public enuff for ya ?? no coyness here.
 
Well, you were acting awfully coy about this, and I think I even posted somewhere where I asked you to fill us in with the details on this payment since we were directly involved with this issue. You never got back to me on that.

The casino rep can look into this further, and we can reopen this issue. I'm not going to promise you anything, but I'd be glad to have a relook at exactly what happened and why you didn't get paid.

Bear in mind - the casino is convinced you had committed player fraud (multiple accounts, etc.) I'm sure the casino rep can explain more here since it seems you want to make this a public issue. Not a prob with me.

And like Max said, this has nothing to do about any accreditation on our part, it has to do with being fair to a company that wants to come clean.

And certainly, i hope the "no coyness" is reciprocated. Can I ask when you were discussing with the affiliate the possibility of those three casinos "This Is Vegas", "Paradise" and "Cocoa" coming off the rogue pit and "going clean", the 80K issue ?

What was actually discussed and what did they say to convince you to put them on "probation" ? PM me with your response if you'd prefer to not make this public.
 
Unfortunately Silcnlayc,
I doubt they will as Rival has pulled out of the U.S market meaning its a software decision and not up to the operator.

Will keep reading this thread with interest :cool: (where's that popcorn eating emoticon)

Hmm interesting statement. can you tell me if this was a software decision, when was this made? and why was I able to deposit 4 times in the last 4 days at Desert slots casino?
 
Hmm interesting statement. can you tell me if this was a software decision, when was this made? and why was I able to deposit 4 times in the last 4 days at Desert slots casino?
Please allow me to answer that:
All Rival White Label casinos stopped taking NEW players from the USA on April-16th, 2011.
All Rival NON White Label casinos stopped taking NEW players from the USA on August-7th, 2011.
EXISTING American players can still deposit & play at Rival casinos.

Regarding the topic, I totally agree with chuchu59; Paradise 8 & Cocoa should never have been put in the pit IMPO, whereas This Is Vegas definitely belong on the rogue list. This is a very tricky situation because the rogue actions took place BEFORE Jetset Marketing bought the casino.
Like many others, I am watching with great interest to see how this pans out.
Want to share my tub of popcorn, mattsgame? :eat:

KK
 
I would absolutely love for the casino rep to come on down and explain him/herself and go PUBLIC with evidence indicating I had multiple accounts with TIV and that I was a fraudster !! please please come forward...
Just a heads up that's it up to the Rep on how much info he wants to provide for public consumption. That ball is in his court. He has however stated that you "provided false information about his identity" - so this may become an issue.

I'm going to be out of town until the first week of September. Max will be handling any complaints until I get back.

Cheers! :thumbsup:
 
Just a heads up that's it up to the Rep on how much info he wants to provide for public consumption. That ball is in his court. He has however stated that you "provided false information about his identity" - so this may become an issue.

I'm going to be out of town until the first week of September. Max will be handling any complaints until I get back.

Cheers! :thumbsup:

That's a lie. I have never falsified any information regarding my identity to any casino I have played at. I'm also not sure what you mean by "so this may become an issue".

Perhaps MORE IMPORTANTLY....drum roll please.......Why is it an issue now and not an issue before when you were investigating the matter ? boggles the mind.

cheers CM, have a nice break.Link Outdated / Removed
 
That's a lie. I have never falsified any information regarding my identity to any casino I have played at. I'm also not sure what you mean by "so this may become an issue".

Perhaps MORE IMPORTANTLY....drum roll please.......Why is it an issue now and not an issue before when you were investigating the matter ? boggles the mind.

cheers CM, have a nice break.Link Outdated / Removed
Just an admin note that this thread is Rep Friendly - to include the admin (me) and all mods.

I don't need your drama. If you want anyone to assist you, I'd suggest dropping the sarcastic/childish laden lingo.

Catch my drift? Thanks!

And an FYI - your questionable identity is what dragged your PAB out for weeks. As you know, this was not an open and shut case. I would advise you to stop posting if you truly want assistance. But this is your prerogative.
 
Just an admin note that this thread is Rep Friendly - to include the admin (me) and all mods.

I don't need your drama. If you want anyone to assist you, I'd suggest dropping the sarcastic/childish laden lingo.

Catch my drift? Thanks!

And an FYI - your questionable identity is what dragged your PAB out for weeks. As you know, this was not an open and shut case. I would advise you to stop posting if you truly want assistance. But this is your prerogative.

you're welcome.

*places head in one hand shakes head and grins...slight sigh !!! "who am i ?"
 
RIVAL...

After five years I have decided that all RIVAL casino's should be rogued. Rival resents paying out. Players are punished or locked out for winning and especially if you win on aND bonus.
 
Please allow me to answer that:
All Rival White Label casinos stopped taking NEW players from the USA on April-16th, 2011.
All Rival NON White Label casinos stopped taking NEW players from the USA on August-7th, 2011.
EXISTING American players can still deposit & play at Rival casinos.

Regarding the topic, I totally agree with chuchu59; Paradise 8 & Cocoa should never have been put in the pit IMPO, whereas This Is Vegas definitely belong on the rogue list. This is a very tricky situation because the rogue actions took place BEFORE Jetset Marketing bought the casino.
Like many others, I am watching with great interest to see how this pans out.
Want to share my tub of popcorn, mattsgame? :eat:

KK

As far as I know US players, also existing accounts, can no longer play at any Rival whitelabel.
Maybe at Slotocash/Desert Nights, as those are the last non-whitelabel Rivals standing.
But do they have a cashout option?:confused:
 
Hi everyone,

As I said previously, anyone who would like to discuss any issue at all regarding our brands please email me at [email protected]. I'm usually very good about returning emails in a timely manner :)

I also just wanted to mention (for those of you that were asking) that it is my understanding that there are now no Rival casinos which can accept US players. It's unfortunate, I know, but with the laws in the US what they are and the subsequent processing issues it's an understandable move that every operator has had to come to terms with.

If anything changes regarding this I'll be sure to post.

Shaun
 
less than a year on the rogue list.

Max / Bryan, seriously, no innuendo, childish rants or coyness from me. I have stated they did not square up. I've also emailed Shaun.

But, how does This IS Vegas (TIV) go within one year from : "Powered by Rival software, This is Vegas is by far the Worst Casino of 2010. They decided not to pay a player $83,000 because they "thought" he might charge back his deposits. Stating that they suspected him of working in tandem with a blacklisted affiliate, they chose not to pay this player, even though he did nothing wrong."

to now being on probation ??
 
Max / Bryan, seriously, no innuendo, childish rants or coyness from me. I have stated they did not square up. I've also emailed Shaun.

But, how does This IS Vegas (TIV) go within one year from : "Powered by Rival software, This is Vegas is by far the Worst Casino of 2010. They decided not to pay a player $83,000 because they "thought" he might charge back his deposits. Stating that they suspected him of working in tandem with a blacklisted affiliate, they chose not to pay this player, even though he did nothing wrong."

to now being on probation ??

Being on probation means that they are STILL in the pit, but are seeking "parole", and an early release "on license". They are by no means freed at present. Whether they are released permanently from the pit depends on how they behave during this probationary period. Given that this is a new set of owners, they have been given a chance to prove that they intend to take the casino in a new direction. Rather than taking their word for it as more or less happened when the accredited operator 32Red plc took over the failing Golden Lounge and Nedplay casinos, the new owners do not have a sufficient track record to allow for an immediate removal of TIV from the pit. They have a period to demonstrate a track record that would indicate the casino is no longer behaving in a rogue manner. As well as generating no further genuine complaints, they will have to demonstrate a willingness to try to reach closure on outstanding issues inherited from the old owners. This may involve paying players, but may also just be a willingness to turn over whatever records they have inherited, and assist in trying to uncover the truth about these issues, or even putting pressure on the original owners to reach a settlement. Rival themselves may step in and resolve the issues, a promise their CEO made to players who lost money due to one of the white labels failing and leaving players out of pocket. Rival have only covered monies owed to players once a white label has failed, and have not been willing to intervene whilst the casino concerned is still operating.

Rival screwed up initially by allowing operators who didn't really know what they were doing to take on a casino portal. Many went bust as a result, and only when Rival took them over to run them, or pas them to new operators, were players' outstanding funds covered by Rival.

Although a pull out from the US is bad news for US players, it is good news for those in less opressive countries:rolleyes: . With a much lower risk of loss through seizures and dodgy processors, the operators will be more able to remain both solvent and competitive. The number of existing US players will steadily decline as those leaving will be replaced only by non-US players, thus the risks down to operating in the US will also steadily decline.

The main problem facing Rival is attracting non-US customers, given that they are now competing against the likes of Microgaming, Playtech, etc, rather than only having to compete against RTG and a few minor softwares not exactly well trusted by the player community (TopGame, for example).
 
... how does This IS Vegas (TIV) go within one year from ... to now being on probation ??

Bryan has already explained this:

After being contacted by the rep for Jetset Affiliates - we are putting ThisisVegas, Paradise8, and Cocoa Casino on probation. He has indicated to us that mistakes were made in the past, and that most if not all unresolved issues have been taken care of.

TiV was purchased by this casino group; it's mostly not the same people....

How is this unclear?
 
So i'm not sure if I should be asking you or Shaun - will the unresolved issues be taken care of and are they being looked into ?

If you are asking about your unresolved issue then (a) Shaun should be your first stop and (b) if that doesn't produce the desired results then let me know and I'll get in touch with him. We'll take it from there.

I should add that further assistance from us depends on you being respectful and cooperative. In other words, no more BS antics here on the forums (as you have been warned about by Bryan) or you'll find us less than empathetic to your plight.
 
If you are asking about your unresolved issue then (a) Shaun should be your first stop and (b) if that doesn't produce the desired results then let me know and I'll get in touch with him. We'll take it from there.

I should add that further assistance from us depends on you being respectful and cooperative. In other words, no more BS antics here on the forums (as you have been warned about by Bryan) or you'll find us less than empathetic to your plight.

agreed.
 
After being contacted by the rep for Jetset Affiliates - we are putting ThisisVegas, Paradise8, and Cocoa Casino on probation. He has indicated to us that mistakes were made in the past, and that most if not all unresolved issues have been taken care of.

"Probation" means that for the next 90 days, if all goes well (no major complaints, unsolved issues, roguelike activity) they are out of the pit (depitified). Please use this thread to interject any suggestions, comments, complaints etc. Please remember this is a "Rep Friendly" thread. Any bashing or flaming the casino rep will result in placement into the "box of shame". Please be cool.

I have to say I never had a problem with cocoa casino
 
Paradise 8 slow on cash outs

First, I would like to say that I am new here, so not sure if I post in the right place. I complained before that paradise 8 were slow on cash outs. Finally I have received my cash out that has been ordered on 25/10 (that is 2 weeks after it was ordered). I want to say that when I ordered the cash out I asked the live support if they need some documents, or since my withdrawal is smaller than my deposits they will automatically credit the amount to my moneybookers account. They answered - we will inform you if we need some documents. I waited 3-4 days and nothing happened. Then 1 week after the withdrawal was ordered they sent me an email, in which they asked for the standard ID, utility bill and faxform. I asked them- why do you wait 1 week, since the very day I ordered the cash out I asked you if u need some documents. They kept sending me promotions and bonuses for reversing my withdrawal. I explained to them that I will not use their promotions, unless I see they are able to deliver a normal cash-out. Nothing happened and the live support told me he is not dealing with cash outs and I will be notified when they execute it. Finally yesterday I sent them a letter and told them that they are on probation period with casinomeister and any bad report about them will not be in their favor. This morning I have received my cash-out. So I had 2 weeks of exchanging letters, speaking to live support and so on before I receive a small cash-out ( I will underline again- the ordered cash out was smaller than my deposits at that casino)> I would like to point out that some sites ( I would not say names, because it would sound like advertising), but it is one of the biggest poker sites do automatic cash backs to the amount of your deposits and your money are in your moneybookers accounts withing seconds. Sorry this became too big. Hope someone could find it useful. Thanks.
 
Just FYI, I have been in constant email contact with the owner of the site for the past month and a half and we are yet to resolve the issue I had at hand. Not sure if CM or Max have been communicating with him wrt this.
 
Speak of the devil :rolleyes:

Actually, we're going through a lot more information provided by the casino concerning gid88's situation. It's beginning to look like gid88 has not been totally upfront with us. More later.
 
I wonder if Gid88 would be so kind as to inform everyone how he deposited $1000 into his TIV account.

I made a deposit with TIV in the amount of 1000usd (i had made a numbe of deposits before this with TIV as well)...

I already know the answer, but I'd like to hear it from Gid88 himself. :D
 

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