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Thread: King Solomons - what happened?

  1. #1
    Fleur-De-Lis's Avatar
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    King Solomons - what happened?

    Anybody has a clue what happened with my favourite casino spot? All of a sudden, I cannot login, and keep getting messages that either 'my account info is wrong' or
    'they cannot accept bets from my jurisdiction'...

    I was playing there since december, and last time was logged-in this morning, with no problem of any kind.

    Their homepage looks different, too. So what's wrong? Is it my PC problem, or anybody knows...?

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    Might be something to do with the fact they have just announced they are switching to PLAYTECH

    Though that's not happened yet, and I logged in OK tonight to play off the odd $20 I'd had sitting there for a couple of months with no problems... except I didn't hit that darned progressive!

    They have a rep here - why not PM him?

    KK
    Smile, it may never happen...
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    Quote Originally Posted by KasinoKing View Post
    Might be something to do with the fact they have just announced they are switching to PLAYTECH

    Though that's not happened yet, and I logged in OK tonight to play off the odd $20 I'd had sitting there for a couple of months with no problems... except I didn't hit that darned progressive!

    They have a rep here - why not PM him?

    KK

    Aren't they still accredited here? If so, why haven't they bothered to inform everyone of the switch...?
    Operators: If you don't know what Transparency means, then here you go.....now how about practicing it?

    Transparency, as used in the humanities and in a social context more generally, implies openness, communication, and accountability. It is a metaphorical extension of the meaning a "transparent" object is one that can be seen through. ...

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    paul02085 is offline Ueber Meister Achievements:
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    Quote Originally Posted by KasinoKing View Post
    Might be something to do with the fact they have just announced they are switching to PLAYTECH

    Though that's not happened yet, and I logged in OK tonight to play off the odd $20 I'd had sitting there for a couple of months with no problems... except I didn't hit that darned progressive!

    They have a rep here - why not PM him?

    KK

    Didnt they used to be Microgaming?
    paul02085

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    Quote Originally Posted by paul02085 View Post
    Didnt they used to be Microgaming?
    Hmmm... I don't recall that...

    Quote Originally Posted by winbig View Post
    Aren't they still accredited here? If so, why haven't they bothered to inform everyone of the switch...?
    All I know is I got a surprise e-mail out of the blue from the affy team today saying they were switching software.
    It doesn't even say when...(?)

    I guess we'll all find out soon enough.
    KK
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    paul02085 is offline Ueber Meister Achievements:
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    Yeah. They were originally MG. I think they were one of the earliest online casinos. There sure are alot of MG casinos that are now RTG and Playtech. Too bad, lol.
    paul02085

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    Thank you for all your responses!
    I managed to contact Live Chat yesterday once, and they told me that no change was introduced on that day, and that I am supposed to be able to login without problems. I cleared my cache, restarted PC, and had no success...

    The homepage is different (even signup bonus is different - 2020 instead of 350 it used to be), so my first thought was that this page is highjacked, LOL.

    I did not succeed in reaching support since then, and I am verrrrrry alarmed. I have substantial (for me) amount in my account, both in balance and pending withdrawals.. and I cannot access it!

    PLEASE - can you name representative for KS here on forum? Thank you

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    OH! MY! GOD!
    I just noticed that the KS Terms changed, too - without any notice. It appears that my country is no longer allowed Yesterday I played, and today I am persona non-grata?! Do I automatically lose all money I have had in my account?? Oh no... it would ruin me totally....

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    Sorry, guess I was over-emotional in my last two posts. It got a bit clearer for me now, after I reached Support phone number (in Canada, because I could not dial other numbers from my location).

    What I understood, is that casino indeed changed provider and software. And apparently - Terms & Conditions. However, I was given a link to access old casino version, where my account is accessible. The canadian Support rep was beyond praise - so polite and understanding Thanks God. Otherwise, I feel I would have heart attack right here in front of my PC...

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    This must be their third software provider move; they started with MGS then moved to RTG and now to Playtech. Not sure what their corporate group identity is at present - it used to be Empire of Gold.

    The Playtech move will mean that they are closed to US players, I guess.
    jetset

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