King Solomons - what happened?

[Fleur-De-Lis]

Anybody has a clue what happened with my favourite casino spot? All of a sudden, I cannot login, and keep getting messages that either 'my account info is wrong' or
'they cannot accept bets from my jurisdiction'...

I was playing there since december, and last time was logged-in this morning, with no problem of any kind.

Their homepage looks different, too. So what's wrong? Is it my PC problem, or anybody knows...?

[KasinoKing]

Might be something to do with the fact they have just announced they are switching to PLAYTECH

Though that's not happened yet, and I logged in OK tonight to play off the odd $20 I'd had sitting there for a couple of months with no problems... except I didn't hit that darned progressive!

They have a rep here - why not PM him?

KK

[winbig]

Originally Posted by KasinoKing

Might be something to do with the fact they have just announced they are switching to PLAYTECH

Though that's not happened yet, and I logged in OK tonight to play off the odd $20 I'd had sitting there for a couple of months with no problems... except I didn't hit that darned progressive!

They have a rep here - why not PM him?

KK

Aren't they still accredited here? If so, why haven't they bothered to inform everyone of the switch...?

[paul02085]

Originally Posted by KasinoKing

Might be something to do with the fact they have just announced they are switching to PLAYTECH

Though that's not happened yet, and I logged in OK tonight to play off the odd $20 I'd had sitting there for a couple of months with no problems... except I didn't hit that darned progressive!

They have a rep here - why not PM him?

KK

Didnt they used to be Microgaming?

[KasinoKing]

Originally Posted by paul02085

Didnt they used to be Microgaming?

Hmmm... I don't recall that...

Originally Posted by winbig

Aren't they still accredited here? If so, why haven't they bothered to inform everyone of the switch...?

All I know is I got a surprise e-mail out of the blue from the affy team today saying they were switching software.
It doesn't even say when...(?)

I guess we'll all find out soon enough.
KK

[paul02085]

Yeah. They were originally MG. I think they were one of the earliest online casinos. There sure are alot of MG casinos that are now RTG and Playtech. Too bad, lol.

[Fleur-De-Lis]

Thank you for all your responses!
I managed to contact Live Chat yesterday once, and they told me that no change was introduced on that day, and that I am supposed to be able to login without problems. I cleared my cache, restarted PC, and had no success...

The homepage is different (even signup bonus is different - 2020 instead of 350 it used to be), so my first thought was that this page is highjacked, LOL.

I did not succeed in reaching support since then, and I am verrrrrry alarmed. I have substantial (for me) amount in my account, both in balance and pending withdrawals.. and I cannot access it!

PLEASE - can you name representative for KS here on forum? Thank you

[Fleur-De-Lis]

OH! MY! GOD!
I just noticed that the KS Terms changed, too - without any notice. It appears that my country is no longer allowed Yesterday I played, and today I am persona non-grata?! Do I automatically lose all money I have had in my account?? Oh no... it would ruin me totally....

[Fleur-De-Lis]

Sorry, guess I was over-emotional in my last two posts. It got a bit clearer for me now, after I reached Support phone number (in Canada, because I could not dial other numbers from my location).

What I understood, is that casino indeed changed provider and software. And apparently - Terms & Conditions. However, I was given a link to access old casino version, where my account is accessible. The canadian Support rep was beyond praise - so polite and understanding Thanks God. Otherwise, I feel I would have heart attack right here in front of my PC...

[jetset]

This must be their third software provider move; they started with MGS then moved to RTG and now to Playtech. Not sure what their corporate group identity is at present - it used to be Empire of Gold.

The Playtech move will mean that they are closed to US players, I guess.