Bellavegas(Microgaming) won't pay 20K

[autumn12]

I was 19 when I registered at Bellavegas, I registered only correct info including my date of birth.

I have been playing there for couple of month and during that time I deposited17 deposit and made 4 cashouts.

3 of the cashout were processed, one of them was for more than $5000.

Once I cashed in my 4th cashout of around 20,000 they came with a strange reason not to pay, they brought my age as an issue.

They told me I am underage. I responded that they have the symbol of 18+ at their home page and also the fact the terms mentioned 18 as the minimum age at Bellavegas.

They replied there is also a sentence that says that if in your jurisdiction the rule is different then this is to determine.

Bellavegas always mentioned and to Ecogra also that they protect and accept the laws in the USA and that is why they void my winings while it is not legal to gamble from Nevada at all.

There are 8 Stated that online gambling is illegal at them and Bellavegas accept players from all over the USA.


Bellavegas accepted me as a player at the registration, bellavegas accepted 17 deposit and processed 3 cashout which one of them was big.

Bellavegas knew I am 19 and didn't say a word.


The casinomeister does not agree with me(I have already pitch a bitch) but I think it is not too late to convince him that he is at the wrong side here.

It is obvious that Bellavegas used a term which usually every casino put to cover themselves against a lawsuit against them, just not to pay my winnings


By paying the 3 cashout which one of them was for substantial amount they accepted me as a player there.


The internet casinos are devided into two types, 21+ and 18+.

When I tried to register at Goldenriviera or Goldenreef the software would not let me do so, they also use Microgaming.

They can set their software not to accept players from Nevada and they did not do so, how can they claim they protect the laws in the State ?


How can they not pay me ?

How can the casinomeister support the casino side ?

Something here is wrong or maybe I don't understand on online gambling and what a fair deal is at all.

[soflat]

I think you are all wrong.

But mostly the casino. They should never ever allow underage gambling. If you put your true birthdate and state when signing up and they accepted your play, that is disgraceful.

eCogra and the Kahnawakes accept casinos with underage players?

The casinos are coming out with cartoon character slots and mascots, and if they are accepting underage people play, they really look like predators.

[caruso]

For anyone who missed it, this has been discussed at length at WOL:

http://mb.winneronline.com/showthread.html?t=23026

It's my opinion, and also that of webmasters I rate, that this player should at the very least be given a 50 / 50 payment of her winnings. She did sign up underage according to the Vegas Laws, but the casino accepted fully SEVENTEEN deposits and THREE winnings payouts until she hit a big one...then it was sorry, you're SOL and here's your deposits back.

She's out £10,000 GBP. She is entitled to a 50/50 split at the very least, and a payment of £5000 GBP.

It's also worth noting that online gambling is ILLEGAL in Nevada - yet Microgaming casinos continue to offer "Nevada" as an available state in the signup process. Make of that what you will - I shan't be risking a tarring and feathering here by drawing any conclusions.

[soflat]

If this player snuck into a Las Vegas casino and won, she would NOT get paid.

In this case she she basically showed her ID at the door and the casino looked the other way.

But you can't expect CM to be advocating for underage gamblers.

I think the casino should reimburse the gambler's money and pay some sort of fine or something.

[tim5ny]

BASTARDS!! enforcing rules only when they have to pay. How I hate that shit.

[Casinomeister]

This topic has been beaten to death at WOL, and again with correspondence between me and my contacts. I have made a suggestion to the casino on how to handle this. Hopefully they will consider what I have recommended.

In the meantime, the player is wrong - and she knew it. She contacted me in August stating that she felt she was owed her winnings because the server is where the jurisdiction should be determined - not the player's location. This is illogical. And the casino's terms and conditions - like most - state that the players are required to know whether or not they they are able to gamble legally in their jurisdiction.

She lives in Nevada, and she knows she's not allowed in a casino.

If this situation happened at a casino in Vegas, she would have been tossed out on the street, perhaps even arrested. I feel she's lucky to get her deposits back. That would have never happened off line.

Like I mentioned, I have made some suggestions on how to have some sort of resolution. I'm waiting for word back on this. I'd recommend that everyone keep this thread mellow. Thanks!

[Pinababy69]

Agreed on all points CM, especially about this whole topic having been beaten to death already. And while I have no love for the Grand Prive group at present, I can't say that I TOTALLY disagree with them. IMO, both sides were in the wrong here, and it's just a tough situation. I hope that they take your suggestions seriously, personally if I never see this one mentioned again, that would be just fine by me.

[UKDafoe]

The US Justice Department considers all internet gambling to be illegal. Why does Grand Prive care about laws regarding age in the United States when the same legal system essentially prohibits all internet gambling at any age?

[spearmaster]

Originally Posted by UKDafoe

The US Justice Department considers all internet gambling to be illegal. Why does Grand Prive care about laws regarding age in the United States when the same legal system essentially prohibits all internet gambling at any age?

Because it's technically not the same legal system - the federal system currently has no jurisdiction over gambling, allowing each state to assert its own laws. The only law in the federal system which governs online betting - not gambling - is the Wire Act, and this has already been held to apply only to sports betting by at least one federal court in Louisiana.

Not wishing to rehash what has been discussed on the other forum, I'll just state my opinion briefly, which is that both sides share the blame, and that the operator needs to make a move towards meeting halfway at the very least because its share of the blame is arguably more than that of the player's.

[Casinomeister]

Originally Posted by UKDafoe

The US Justice Department considers all internet gambling to be illegal. Why does Grand Prive care about laws regarding age in the United States when the same legal system essentially prohibits all internet gambling at any age?

If it's illegal, why is this allowed?
http://www.tvg.com/iefive/default.asp

Happy betting!!