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Thread: mileamihai VS casino rewards/zodiac casino

  1. #1
    mileamihai is offline Banned User
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    mileamihai VS casino rewards/zodiac casino

    casino rewards and zodiac casino stole my winnings!

    Hello.i have an account with zodiac casino. i have deposited 1$,received a 20$ bonus, made the playthrough and the withdrawed 400$.everything was ok until i ve requested a withdrawall.two days after i requested the withdrawall, when i was waiting for my money, the told me that my account is blocked!

    But i didn't broke the T&CS. I have requested the bonus from my personal computer!not from another computer.so, the bonus was claimed from one person and from one computer/ip.after i have wagered the required amount for the bonus and all the money in my account were withdrawable,
    i have played from another computer (workplace- where it can be somebody who requested the bonus from there)! but i have claimed the bonus and fullfill the requirements for it from my personal computer!i can prove this!

    so:

    1) made my account from my personal computer - no one made another account from this computer
    2) claimed the bonus from the same computer - no one claimed the bonus from this computer
    3) wagered the bonus from same computer - after this all my balance was withdrawable - so the bonus was completed - no one done this from this computer

    4) logged in casino account from other computer - here it can be someone who played before me - but i didn't claimed any bonus from this computer!


    So i didn't broke the TCs...

    Today they have sent me 1$ in my moneybookers account!but i have withdrawed 400$ .where are my money?please help me!

    thanks a lot
    Last edited by mileamihai; 14th September 2011 at 11:53 AM.

  2. #2
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    Please read the policies - rules - for posting complaints. And please do not cross post. Thank you.
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  3. #3
    mileamihai is offline Banned User
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    I am new here! and i don't understand english very much!!!

    i am sorry if i didn't was carefull with policy of posting complains!!!

    but please help me because i am in a difficult situation!!!

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    Quote Originally Posted by mileamihai View Post
    I am new here! and i don't understand english very much!!!

    i am sorry if i didn't was carefull with policy of posting complains!!!

    but please help me because i am in a difficult situation!!!
    Just some friendly advice....

    Try to be calm and explain your issue as clearly as you can, without using ????? And !!!!!.....this comes across very aggressive and may stop others helping you.

  5. #5
    mileamihai is offline Banned User
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    thanks a lot for the advices!

    i am losing my patience with this casino and i just wanna prove that i am not guilty and zodiac stole my winning unfair and this is the reason i was posted with !!! and ???

    please tell me that you can help me! i am desperate!

  6. #6
    mileamihai is offline Banned User
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    Quote Originally Posted by Casinomeister View Post
    Please read the policies - rules - for posting complaints. And please do not cross post. Thank you.
    so, what do you think about my case? can you help me?

    thanks a lot

  7. #7
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    Submit a complaint to the KGC (Kahnawake Gaming Commission). They have been pretty effective recently, and in one case told Casino Rewards to pay half a player's winnings because the term he broke was not in the same place as the bonus terms.

    Zodiac casino's $1 for $20 seems to be generating quite a few complaints, and it is likely this is because of multi account fraud where players sign up numerous accounts, deposit $1, and withdraw only when they have won, hoping the other accounts will not be connected. This is a highly lucrative bonus for the multi accounters to scam, so it is likely they are extra vigilant. They have managed to connect accounts from your work computer to you, and these accounts have likely taken the $1 for $20 and lost. No bonus has been claimed from your work computer using your details, but no doubt different details have been used on this same computer, but there has been a common connection between all these accounts that just shouldn't be there if these were really different people. It could be as simple as one of these other accounts having been accessed from your personal computer that claimed the bonus at the work computer and lost it all.

    This is one reason why you should NEVER play from a shared computer that others may have used to claim bonuses, nor allow others to play (and especially register) casino accounts on your personal computer. You should also never share deposit methods, such as using your friend's card or wallet account to fund your own casino account, or the other way round.
    Empty Fruities Astern Capt'n
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  8. #8
    mileamihai is offline Banned User
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    so nobody from here can help me?

  9. #9
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    Quote Originally Posted by mileamihai View Post
    so nobody from here can help me?
    Nobody here can FORCE them to pay you, but the KGC CAN. There are two other alternatives:-

    1) Contact Renee, the Casino Rewards rep
    2) Make a formal PAB here.

    You should also refrain from posting further about this, as this may prevent option 2 being available to you.
    Empty Fruities Astern Capt'n
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    Full Sails - before we get raided ourselves.

  10. #10
    mileamihai is offline Banned User
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    Quote Originally Posted by vinylweatherman View Post
    Nobody here can FORCE them to pay you, but the KGC CAN. There are two other alternatives:-

    1) Contact Renee, the Casino Rewards rep
    2) Make a formal PAB here.

    You should also refrain from posting further about this, as this may prevent option 2 being available to you.
    thanks man for the advices and help!

    i have contacted renee but she doesn't wanted to help me

    i have made a PAB here...

    i hope someone will make justice in my case and i will have my money!

    many thanks to you

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