I am Lionel L. from the Operations Department at Cassava Enterprises
(Gibraltar) Ltd, which is part of the 888.com group of companies.
I am contacting you in regards to your Casino-on-Net account, more
specifically, your sent documents, dated between 12/1/09 and 12/2/09.
_______, upon the initial review of the requested documents for the
purpose of verifying your Identification, a decision was made to not
accept these items due to what was considered as irregularities
associated with them. For the purpose of maintaining the integrity of
our Security checks, I am afraid that I cannot disclose any details as
it relates to the assessment of documents as received. However, based
upon a recent further review of your Casino account and in consideration
of reinstating your membership, I will sincerely like to offer you the
opportunity to finalize the Security check and regain complete access to
your account without restriction.
Please note, that in order to complete the above process, we will
require a supporting Photo ID, which the alternative in this case will
be a Passport, reflecting the Photo page inclusive of Bearer details.
Dilpreet, your Casino account has been reinstated with certain
restrictions still in effect until the requested Passport has been
received and verified. This will allow you to utilize the "Upload your
Documents" feature, thereby allowing for faster processing of the
document, resulting in the restrictions being removed and your account
In addition, upon the process being successfully completed, I will like
to offer you a special 30 GBP as recompense for your inconvenience.
Please notify us via email firstname.lastname@example.org
after you have
uploaded the document, you will receive a response updating you
Thank you for your anticipated understanding and allow me to offer my
sincere apology once again for the inconvenience caused.
I await your response.