Just received this e-mail. Sounds like a scam if they are asking for bank details, etc!
Dear xxxxxx,
This is the Security Department at Cassava Enterprises, who manage operational services for various Bingo and Casino networks, of which you previously signed up to.
Recently we have been attempting to contact members who may have been affected by the technical issues detailed here.
There was a historical failing on specific accounts that previously chose to exclude themselves, and it may be that financial recompense is required, which we need your assistance to resolve.
If you have received an email of this nature in the past and have already responded, you are not required to answer this email again - we are attempting to contact all members affected, but it may be that you have already responded to ourselves previously or contacted our support staff directly on this matter, and if so then there is no need to contact us again.
If you are now answering our contact regarding financial recompense for the first time, we kindly ask that you provide your bank account information, as this is the only available option for us to pay you if a refund is due.
We require the following information:
• Your Bank name.
• Your Bank Account number.
• The Name of account holder.
• Sort Code.
Providing accurate information is essential for any transaction, if you are not certain about these details, please contact your bank.
We are committed to responsible gambling. If you would like to speak to someone about problem gambling, there are a number of independent problem gambling support services who offer a range of contact methods together with free and confidential advice:
• GambleAware: GambleAware aims to promote responsibility in gambling. They provide information on staying in control and on how to recognise and deal with problem gambling. Further information can be found at
• GamCare: GamCare is a registered charity that provides confidential telephone support and face-to-face or online counselling to anyone who is affected by problem gambling. GamCare can be contacted on 0808 8020 133 (freephone from UK) or by visiting their website at
• Gamblers Anonymous: Gamblers Anonymous offer support groups, chat rooms and forums to anyone who is affected by problem gambling. Gamblers Anonymous can be contacted at
If you have not done so already, we recommend that you seek exclusion from all other gambling operators you have an account with.
You can also use website filtering software to prevent you from accessing gambling websites from your personal computer:
• Cyber Patrol (
• GamBlock (
• Net Nanny (
If you have any questions about this email or would like any further information or assistance, you can reply to this address, and we will answer any further queries you may have.
Regards,
Bingo Security Team
Bingosecurity@cassava.net
See Related Threads:
Dear xxxxxx,
This is the Security Department at Cassava Enterprises, who manage operational services for various Bingo and Casino networks, of which you previously signed up to.
Recently we have been attempting to contact members who may have been affected by the technical issues detailed here.
There was a historical failing on specific accounts that previously chose to exclude themselves, and it may be that financial recompense is required, which we need your assistance to resolve.
If you have received an email of this nature in the past and have already responded, you are not required to answer this email again - we are attempting to contact all members affected, but it may be that you have already responded to ourselves previously or contacted our support staff directly on this matter, and if so then there is no need to contact us again.
If you are now answering our contact regarding financial recompense for the first time, we kindly ask that you provide your bank account information, as this is the only available option for us to pay you if a refund is due.
We require the following information:
• Your Bank name.
• Your Bank Account number.
• The Name of account holder.
• Sort Code.
Providing accurate information is essential for any transaction, if you are not certain about these details, please contact your bank.
We are committed to responsible gambling. If you would like to speak to someone about problem gambling, there are a number of independent problem gambling support services who offer a range of contact methods together with free and confidential advice:
• GambleAware: GambleAware aims to promote responsibility in gambling. They provide information on staying in control and on how to recognise and deal with problem gambling. Further information can be found at
You do not have permission to view link
Log in or register now.
.• GamCare: GamCare is a registered charity that provides confidential telephone support and face-to-face or online counselling to anyone who is affected by problem gambling. GamCare can be contacted on 0808 8020 133 (freephone from UK) or by visiting their website at
You do not have permission to view link
Log in or register now.
.• Gamblers Anonymous: Gamblers Anonymous offer support groups, chat rooms and forums to anyone who is affected by problem gambling. Gamblers Anonymous can be contacted at
You do not have permission to view link
Log in or register now.
.If you have not done so already, we recommend that you seek exclusion from all other gambling operators you have an account with.
You can also use website filtering software to prevent you from accessing gambling websites from your personal computer:
• Cyber Patrol (
You do not have permission to view link
Log in or register now.
)• GamBlock (
You do not have permission to view link
Log in or register now.
)• Net Nanny (
You do not have permission to view link
Log in or register now.
)If you have any questions about this email or would like any further information or assistance, you can reply to this address, and we will answer any further queries you may have.
Regards,
Bingo Security Team
Bingosecurity@cassava.net
See Related Threads:
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