Lucky Creek Casino..FRAUD!!

[Nifty29]

i played the casino with the free $15 thay gave me and when i put my cash in to play the games would not open so i contacted them and sent what thay needed for there techs to fix the games and after a week of waiting i asked for my cash back the next day my cash was gone and thay can not tell me where it is one of the live chat peaple siad i played it but i can not open there games so how can i play well i don't know what to do now to get my $100 back from them and i can not talk to anyone at the casino for there is onone there that can help me so watch out if you go to Luckycreek casino

If you want people to help you, at least have the courtesy to use sentences or paragraphs. It's almost impossible to know what you're on about.

[ksech]

If you want people to help you, at least have the courtesy to use sentences or paragraphs. It's almost impossible to know what you're on about.

Atleasttheyusedspacesbetweentheirwords. Maybe capitalizing the first letter of their new thought would indicate where a sentence ends and begins.

Anyways, you don't really "hear" too many complaints about the Mandarin Palace, Treasure Mile, Lucky Creek group. So, this kind of surprises me.

@jas041, have you tried contacting their casino rep?

[jas041]

Sorry i didn't even think of that when wrighting it. And yes i have tryed to talk to someone in the casino but i keep getting the run around.

[ksech]

Sorry i didn't even think of that when wrighting it. And yes i have tryed to talk to someone in the casino but i keep getting the run around.

Try sending maxd a PM (private message) and see if he knows the casino rep for this group. He may also be able to give you some good advice on how to proceed.

[maxd]

FWIW the casino has contacted me with the following statement regarding jas041's case:

... we can confirm that this client did report a problem whilst playing at our casino. We did try our very best to assist him in resolving this matter. As the client became upset over the duration taken to resolve the Technical problems and requested a refund, we happily obliged him and issued a full refund to him.

We do pride ourselves on ensuring that all players are treated fairly and this seemed the most appropriate avenue to follow when the client requested this. We are still committed to resolving the Technical issues should the client wish to approach us in regards to this.

The client was informed, via email, that his $100 was refunded. The refund was processed on 13 May 2011, when he first requested this. The client was informed in an email that a refund could take up to 5 business days to reflect in his account.