Lucky Creek Casino..FRAUD!!

[pevangel]

For some reason I think it is part of the rogue GP group because I still get emails from that group and lucky creek at the same time and same exact promos, now I could be wrong, but there promos are exactly the same so if it is from that group, sorry to say they probably wouldnt pay you if you went there in person and you were notarized, this is IMO. So sorry to say this. I hope I am wrong though for your sake. Good luck with getting your winnings.


pevangel

[pokerdan]

If you would have seen my post regarding this casino you would have known to stay away. I too received a bonus and made the playthrough and they wouldn't pay me. I sent doc's by email to every email address and faxed them my documents about 10 times. They kept saying they never received them. I contacted treasure mile and told them to send my doc's to lucky creek because they are a sister site. Treasure mile stated they no longer had my documents because it had been 6 months. Every six months I have to resend my documents to each casino that is a member of this group, and that is complete BS. Treasuere mile originally paid me out 400.00 on a free 50.00 bonus and since then I have lost over 1000.00 on that site and even more on all their sites combined. This includes Lucky Creek, mandarin palace, treasure mile, wizbet and others. The only reason I know they are all tied together is because the same person spoke to me at all 4 of the above sites in live chat and I receive spam emails from all of these casinos every single day. It is fun to use the free money and try to win, but they will no longer pay out if you win. They need to be marked as rogues, and to all the people that flamed me saying how great these casinos are... You will all find out soon enough how much of a scam they really are. I would recommen sticking to Grand Prive if you really want to play these boring and unimaginative games they have.

[pokerdan]

All of these casinos are not grand Prive.. The ones that are grand prive are lake palace, big dollar and some others. Not sure if grand prive is legit, but since they use to be microgaming and now have changed to these type of slots I would be very careful.

[RedAndi]

Pretty sure Lucky Creek, Mandarin palace, Grand Eagle, Treasure Mile & Wizbet are a different group then the Grand Prives (Big Dollar and the like).

Anyway, do you or someone close to you have a phone with a camera? That's is all I do to get my docs to my PC. Take a pic and send it to your own email address. Then forward it on to the casino. I usually trim mine up or enlarge in a photo program, but I am sure you can just send it "as is" if you make sure to set the camera(phone) at the highest size.

[funeral979]

As far as how the BetonSoft casinos are tied together, I believe it works like this:

There are 12 all together....5 are NOT Grande Prive casinos, and they are Mandarin Palace, Treasure Mile, Grand Eagle, Wizbet, and Lucky Creek.

The Grand Prive casinos are Roadhouse Reels, Casino Grand Bay, Jupiter Club, Lake palace, and Bella Vegas.

Then there are 2 others, Big Dollar, and Villa Fortuna, which I believe are sort of connected to Grand Prive (same support and promos), but are not "officially" part of the group (with the 5 Grand Prive casinos you can transfer funds between the casinos and the comp points can all be tied together, with these 2 you cannot)

At any rate, just because 2 users on here are having documentation issues, i think its a bit unfair to label them all rogues. I am not trying to belittle your issues....but what is the issue with resending your documents after 3 months? I just cashed in today at Lucky Creek and had to resend a utility bill because it was a little outdated (my last cashin there was several months ago). So big deal....scan and email a new utility bill...took me all of 3 minutes......and i am 100% confident I will be paid the $500 I just won off of the $25 free chip they sent me.

[felicie]

I have a UPS Mailbox store right around the corner and recently while returning a purchase, I talked to the woman that runs the place and she said I could email her business letters etc and she'd make copies, fax, hold for me to come in and sign, notarys just like my own secty! It's really cool. I just email it to her at the store's email and she puts it together and follows my instructions and then the best part? charged me .40 CENTS! I handed a 'tip' to her told her I loved my new secty and then ran out the door cause she was chasing after me to give the tip back. sweet.
(most grocery store malls have one)

[Geei1]

LUCKY CREEK CASINO HAS GONE INTO MY BANK ACCOUNT AND ROBBED ME.I MADE THREE DEPOSITS AND THEY HAVE TAKEN MY MONEY SIX TIMES.THE MONEY GETS PAID TO *snip*. DO NOT LET THEM GET YOUR CREDIT CARD OR BANK ACCESS.IT IS BAD ENOUGH THIS CASINO DOES NOT PAY WINNERS, THEY REALLY KEEP STEALING MONEY.STAY AWAY !!!!!!!!!

[felicie]

What attempts have you made to talk to them (lucky creek) about it? email or call?

[maxd]

LUCKY CREEK CASINO HAS GONE INTO MY BANK ACCOUNT AND ROBBED ME.

@Geei1: Please check your PMs (Private Messages). The casino manager wants to contact you ASAP to resolve your issue.

[jas041]

i played the casino with the free $15 thay gave me and when i put my cash in to play the games would not open so i contacted them and sent what thay needed for there techs to fix the games and after a week of waiting i asked for my cash back the next day my cash was gone and thay can not tell me where it is one of the live chat peaple siad i played it but i can not open there games so how can i play well i don't know what to do now to get my $100 back from them and i can not talk to anyone at the casino for there is onone there that can help me so watch out if you go to Luckycreek casino