VOTE!! = why People visit a site =>download => register a account but don' deposit???

[Redbet-Andy]

If you've managed to get people to invest their time into downloading the site then you've probably made a good enough job of selling the site to them.

The issues then are likely to be
1: You've oversold the site and the download client doesn't quite match up to your pitch.

2: There's a problem with the client.

3: You haven't given them enough information online (such as accepted payment methods etc) and they don't see what they want within the client.

There are plenty of non-download casinos to choose from and plenty which offer a flash version as well as a download. Most people faced with that would try your online version and then, if they were happy with that, would invest their time and effort into downloading the client.

[Vegasbum]

I have a different reason for not playing.

The first thing I always check out is the banking section to see if I can deposit with my limited options. Then I check the withdrawl options to see if I have a chance to get my money back

I wanted to play with a betonsoft software casino. I check out Grand Eagle. They accept Eco card and Usemybank, two options I use. Perfect. So I download, register and then go to the banking page and what do I find? My only deposit option is Visa. HUH? It said Eco and USE M B are not available to me. I go to chat and they tell me "sorry but it will be available soon"

So why do they list an option and then after I go to all the trouble it is not available. That tells me alot about a casino. I deleted it from my compter at once. I sent an email before writing this just to check and it is still not available ( 4 months later).

That is why I might download and not play

[chayton]

It's rare for me to open a casino account and play for real money right away. I've got a couple casinos that I've downloaded, registered and have yet to make a deposit simply because in one instance I felt like playing and thought, "Oh I should try XYZ casino this time..." and then I found out that they don't take the deposit method I had cash in at the time. Another time I was going to deposit and I logged in to get the dreaded, "We have a casino error, please try later" message so just went to spend my money elsewhere.

And sometimes it's just because I think of playing and then decide to play somewhere that I've already gotten my docs approved because I just don't feel like hassling with docs in a new casino. Or I find out they don't flush and decide to play somewhere that does. Or I'm waiting to have my docs preapproved. Or I'm waiting for an email response. Or I read about a problem another player had and I'm waiting to see how it resolves before risking my own dosh. Or my gambling budget got blown on an emergency vet bill. Or an emergency shopping spree.

There are all sorts of reasons that I do it.

[sparkz]

I have a different reason for not playing.

The first thing I always check out is the banking section to see if I can deposit with my limited options. Then I check the withdrawl options to see if I have a chance to get my money back

In all fairness though when I last saw many rival casinos had listed visa card as deposit and withdraw method, but its only when you deposit and win you realise you cant withdraw to card and can only withdraw to an e-wallet you have used to deposit.

[NicolasJohnson]

I think you are asking the wrong questions with the wrong attitude. Please don't take offense.

It isn't about why players don't deposit. It is about why they do. Think of it like baking a cake. You can't ask: What would ruin the cake more? No eggs, or no flour? No sweetener/sugar?

The answer is, none. To get players to deposit, and not once but many times, you gotta get a lot of things just right. And each thing is a delicate balance. You need patience, passion and the ability to see things from the customers side, not just from your own perspective.

Kind Regards,
Nicolas Johnson
Bet Phoenix Casino Affiliates Manager

[steveh35]

Let me tell you why on bingo sites:
Bingo Castle give you £3 every Friday (usually but not exclusively)for nothing I have never needed to deposit.

The Chelbus Bingo sites have just given me £5 or £10 at their sites even though I have never deposited so why don't I deposit because bingo sites make it so difficult to withdraw anyway especially with all the bonus playthroughs that I just play the bonuses they give every so often and leave it at that.

Ready Set Bingo and their group send emails usually every two weeks offering £5 free so why bother depositing here either.

As for casinos they are a different matter I have limited funds so tend to stay at the ones I like (Coral, Get minted , certain MG ones) if I stray it is usually for the bonus or to try what matters most in depositing is will I get my withdraw if I win and how quickly.

[ShayDrew]

My 50c would be there are a lot of No Deposit Bonus players out there who install off an old Aff Link on a dodgy site somewhere that was offering a $100 free chip etc that expired years ago, and when they can't get there free dosh they delete and uninstall (After perhaps begging to CS for something for nothing of course!)

[Nifty29]

To everyone else besides Australian sensitivity,

I would like to thank you for the posts its great to see the amount of responses and involvement .

To get players as well as brand marketers and other members of both online and land based casino input can only change online casinos for all and for the better

Many casinos have fallen away because they focus to hard on their needs,costs ect.. and do not focus on what actually makes online casino somewhat the Great industry that it is.

On a last note just before i got a promotion a player said to me that online casino has changed her life in many ways because most hosts go over and beyond to bring a personal touch , in that for that player being sick as she was and with no family it was her last life enjoyment

so thumbs up to all the players and people out their trying to render a great service

That is really sick IMO.

You're proud that you "changed someone's life" by keeping them gambling and giving you their money, and that tells me a lot about you and your operation.

Oh, and don't tell me what I can and can't write. Last time I checked you weren't a moderator.

Why don't you stop being deliberately vague about who you are and who you represent given that members are providing you with free market research....they are being honest, you could at least return the favour instead of trying to come across as some average player who is just curious.

[maxd]

hmm rude!!! listen this excercise is out of curiosity .

A) yes i work in the gambling industry

B) If my post offends you then flag it or dont write anything that is of no use

c) if you feel the desperate need to place a post as you have then make it interesting and give your point of view !! why it is you would visit a site go through all the process and not end up making a deposit

D) If you also work in the industry then you seriously ask stupid o questions & if you a player you should be excited that marketers etc.. are looking to listen to people opinion and see how it is that we can make online gaming a better place for all,

Dude, chill a bit! If you don't like Nifty's posts then ignore them but it's not up to you to say who is and who isn't welcome to post here. That's a job for the site Admin and Moderators, if you please. Furthermore a measure of respect and civility toward your fellow forum members is expected of you. Please keep this in mind if you feel the need to berate Nifty, or anyone else, in the future.

FWIW, you might want to review the Forum Rules as you are sailing dangerously close to breaking them, and suffering the consequences.

Thank you for your cooperation.

Regards,
Max Drayman
Casinomeister.com, Player Complaints Manager and Forum Moderator