This Is Vegas Owe Me 80,000 USD

[maxd]

Bryan, could you at least elaborate on the avenues you are pursuing ... With that being said, I also would understand if your unable to expose your personal, secretive, internal connections.

I've worked with Bryan on this one and I can tell you that it would be inappropriate and possibly damaging to the player's case to discuss those details here. It is an active issue, Bryan has consulted a number of people and those efforts are ongoing. Sorry to be the stick here but that's probably going to have to suffice for the time being insofar as a public disclosure of the details of the case.

FWIW 55 days is not unusual when it comes to a case of this magnitude and complexity. Big dollar cases almost always take longer to settle and a couple of months is a comparatively modest amount of time for them to be "in progress". Given the details and complexity of this case it's no surprise at all.

[Casinomeister]

Thanks for everyone's patience on this. gid88's issue is a complex one, and one that I have spent a great deal of time on. I'm not going to go into great depths of detail here - so I'll pretty much cut to the chase.

The player was a VIP player at Slotocash - there were charge-backs made on his account and after a period of time, he was cleared - good to go and invited to continue playing.

During this time, the player opened a TIV account and played - this is where he won a substantial amount of money. His account was locked and his winnings denied because of the charge-backs.

Rival has been more than cooperative in explaining their suspicions of this player - that he is a potential fraudster, that he plays in concert with other players, that he is associated with a banned affiliate. These may be something that should be reckoned with - but the bottom line is the player didn't do anything wrong at TiV.

If a casino is going to act on a player's history at other casinos before they play at theirs, then a casino should be verifying a player BEFORE they play. Once they have accepted a deposit then they have accepted the player and are effectively starting from a clean slate.

That said, if a casino is going to hold players accountable for past activity at other casinos, then their T&C's should state that. If TiV's T&C's don't then IMO, tough. They accepted the player's money which indicates that he's "good to go". If he acts fraudulently on said casino AFTER that then fair enough, there is a case for refusing winnings.

TiV should have never accepted this player's deposits, but they did. He did not break the terms and conditions of TiV. Whether he was fraudulent or not at other casinos is irrelevant.

[gid88]

Thanks for the update CM. I won't respond to the unfounded allegations that Rival have made i.e. "that he is a potential fraudster, that he plays in concert with other players, that he is associated with a banned affiliate"

What I wold like to know is whether the investigation is still "live" and are you still corresponding with TIV and Rival..and do you think a resolution can be reached ?

[mattsgame]

Thanks for everyone's patience on this. gid88's issue is a complex one, and one that I have spent a great deal of time on. I'm not going to go into great depths of detail here - so I'll pretty much cut to the chase.

The player was a VIP player at Slotocash - there were charge-backs made on his account and after a period of time, he was cleared - good to go and invited to continue playing.

During this time, the player opened a TIV account and played - this is where he won a substantial amount of money. His account was locked and his winnings denied because of the charge-backs.

Rival has been more than cooperative in explaining their suspicions of this player - that he is a potential fraudster, that he plays in concert with other players, that he is associated with a banned affiliate. These may be something that should be reckoned with - but the bottom line is the player didn't do anything wrong at TiV.

If a casino is going to act on a player's history at other casinos before they play at theirs, then a casino should be verifying a player BEFORE they play. Once they have accepted a deposit then they have accepted the player and are effectively starting from a clean slate.

That said, if a casino is going to hold players accountable for past activity at other casinos, then their T&C's should state that. If TiV's T&C's don't then IMO, tough. They accepted the player's money which indicates that he's "good to go". If he acts fraudulently on said casino AFTER that then fair enough, there is a case for refusing winnings.

TiV should have never accepted this player's deposits, but they did. He did not break the terms and conditions of TiV. Whether he was fraudulent or not at other casinos is irrelevant.

Completely agree with everything. If no t&c's where broken then pay the player.

Can I assume from what I just read that TIV is not budging and will not pay the player? even though he has not done anything wrong,or is this still on going?

Cheers
Matt

[maxd]

I don't believe there has been a statement or reaction back from TiV as yet.

[Casinomeister]

Thanks for the update CM. I won't respond to the unfounded allegations that Rival have made i.e. "that he is a potential fraudster, that he plays in concert with other players, that he is associated with a banned affiliate"

What I wold like to know is whether the investigation is still "live" and are you still corresponding with TIV and Rival..and do you think a resolution can be reached ?

The ball is in their court, but I doubt you'll see anything out of this. They have pegged you as a fraudster. They have linked your machine to a charge-back player at another one of their casinos (not TiV). That makes this issue even more complex, right?

[gid88]

Well, not really..and even if it is true (i'm not saying that it is), how is it relevant ? As you said, the fact is, I played within the T&C's at TIV.

Wouldn't Rival have banned me at all casinos (as they just recently notified me that I now am - post PAB), preventing any further fraudulent activity ?

Or are fraudulent players most welcome, until of course they win ?

[4 of a kind]

The OP PMd me some of what he has, and I can clearly state that I know this "ex-employee" and would trust what this person is saying.

What ever became of this ex-employee making comments about internal software manipulation?

[nisosbar]

Thank you, Bryan.

[gid88]

Well, not really..and even if it is true (i'm not saying that it is), how is it relevant ? As you said, the fact is, I played within the T&C's at TIV.

Wouldn't Rival have banned me at all casinos (as they just recently notified me that I now am - post PAB), preventing any further fraudulent activity ?

Or are fraudulent players most welcome, until of course they win ?

Apologies, i was venting. For TIV and Rival to just walk away from this is pi##ing me off.