Confused?

[MilesSM]

How Can the Admin ban a Legit User?

I have been notified that she posted and was banned?

You have just been sent a personal message by bonusroundplease on Latest Casino Bonuses.

IMPORTANT: Remember, this is just a notification. Please do not reply to this email.

The message they sent you was:

Well, I logged in and got this message!

You have been banned for the following reason:
spammer - bye

Date the ban will be lifted: Never

That is embarrassing and bs if you ask me. I don't think I said anything bad. I guess they thought I worked for your casino. LOL I didn't post a link or anything so I don't see what the problem was. This is some crap! Sorry they did that. Now I know why I stick to this forum. lol

Reply to this Personal Message here: Link Removed (invalid URL)

 

[maphesto]

Read this one as well!

https://www.casinomeister.com/forums/threads/hello.37585/

Sometimes mistakes are made but there are a lot of spammers around and I think Bryan saw something at her registration.

 

[SlotMonster]

How Can the Admin ban a Legit User?
I have been notified that she posted and was banned?
You have just been sent a personal message by bonusroundplease on Latest Casino Bonuses.
IMPORTANT: Remember, this is just a notification. Please do not reply to this email.
The message they sent you was:
Well, I logged in and got this message!
You have been banned for the following reason:
spammer - bye
Date the ban will be lifted: Never
That is embarrassing and bs if you ask me. I don't think I said anything bad. I guess they thought I worked for your casino. LOL I didn't post a link or anything so I don't see what the problem was. This is some crap! Sorry they did that. Now I know why I stick to this forum. lol

Reply to this Personal Message here: Link Removed (invalid URL)

I have to agree with you. It was said "spammer - bye", but not "unfortunately, we are suspecting you are going to spam our message board, so we are closing your account forever". Anyone feel the difference? If she was going to spam, so it was ok to ban her, but if she wasn't - don't you think this comment is rather insulting?

 

[maxd]

How Can the Admin ban a Legit User?
I have been notified that she posted and was banned?

Obviously the Admin/Moderator in question didn't think the person was a legit user.

And just out of curiosity how would you know about the posting and banning so promptly? I'm not familiar with the details but on the surface of it it all looks a bit suspect: you casino rep, they post about your casino and it gets zapped, you know about it PDQ ... see what I mean?

I have to agree with you ... don't you think this comment is rather insulting?

I'm curious about one thing, two things actually: The first is that I am a Moderator here and I don't even know the story here yet, in either case. How is that that you do and are thus able to be casting judgments on what was done and how it was done? Please enlighten us if you know the details. And if you don't perhaps a polite "what's up?" might be in order as opposed to this "oh yes, hurm hurm, very nasty" thing you seem so quick to post.

Second thing is why do you question every spammer-banning that comes down the pipe? On several occasions that come to mind you've made similar "why ban the spammer? unfair!" type accusations where I've pointed out to you what was done and why. You simply say "oh, sorry" and then we do it all over again the next time. WTF?!?

Sooner or later I would hope that you, and others, would see that the VAST majority of the time this kind of action is taken it is for a very good reason. So if you have a question about a particular case -- hopefully not every one that comes down the pipe as currently seems to be the case -- you might want to PM us and say "are you sure?" or somesuch. This constant "unfair! discrimination! wolf!" stuff is getting real old, IMHO.

 

[MilesSM]

Read this one as well!

https://www.casinomeister.com/forums/threads/hello.37585/

Sometimes mistakes are made but there are a lot of spammers around and I think Bryan saw something at her registration.

Yes I understand that there a lot of Fake posters and Brian may have seen something he didn't like etc etc part of the game what confuses me is that as soon as something nice is said about a Casino then its assumed its a plant or the Casino is getting up to no good but when there is a negative thing said its taken that that's what expired and the Casino is always wrong? we are all trying to get some positive feedback from players so when something nice is said and posted that's seen as a major win for us and positive exposure . its just demotivating to see that when an honest person posts something nice they are seen to be rogue how are we to get good posts if they are going to be banned?

 

[MilesSM]

Simply

This player is a Forum user at another forum she posted a message to me to say she was banned and could i do anything its as simple as that no conspiracy here if you like visit the forum in question and check her history shes been around way longer that Ive been working for this group ..that why i responded so quickly I do it all the time when my players are concerned and respond always

Obviously the Admin/Moderator in question didn't think the person was a legit user.

And just out of curiosity how would you know about the posting and banning so promptly? I'm not familiar with the details but on the surface of it it all looks a bit suspect: you casino rep, they post about your casino and it gets zapped, you know about it PDQ ... see what I mean?

 

[maxd]

... what confuses me is that as soon as something nice is said about a Casino then its assumed its a plant or the Casino is getting up to no good ....

That's completely rubbish as I'm sure you are well aware. Shall I email you the hundreds of "love my casino!" posts we get? How many thousands will you require before you start to choke on such a ridiculous statement?

I'm specifically not speaking for Bryan here but from what I've seen fraud, spamming, shilling and other crappy forms of behaviour have reached epidemic proportions in the last year or so and we've proven time and time and time again that when we call "foul!" on something we are almost always right. Sooner or later it comes out in the wash and the vast majority of the time it's pretty much exactly as we call it.

Care to guess why? Because we are the experts! Having seen so much fraud and dirty tricks for so many years we can usually smell it a mile away. And if the stink doesn't give it away then the details usually do. We've seen it thousands upon thousands of times and you get to know the MO after a while.

Are mistakes made? Sure, once in a while, and that's why I say a friendly "are you sure?" thing is not out of turn every once in a while. But automatically jumping up on the soapbox and banging away at the "how can you do this? how can you do that?" stuff is, frankly, insulting and tiresome. Show some respect!

 

[MilesSM]

Freedom of Speech

Obviously the Admin/Moderator in question didn't think the person was a legit user.

And just out of curiosity how would you know about the posting and banning so promptly? I'm not familiar with the details but on the surface of it it all looks a bit suspect: you casino rep, they post about your casino and it gets zapped, you know about it PDQ ... see what I mean?



I'm curious about one thing, two things actually: The first is that I am a Moderator here and I don't even know the story here yet, in either case. How is that that you do and are thus able to be casting judgments on what was done and how it was done? Please enlighten us if you know the details. And if you don't perhaps a polite "what's up?" might be in order as opposed to this "oh yes, hurm hurm, very nasty" thing you seem so quick to post.

Second thing is why do you question every spammer-banning that comes down the pipe? On several occasions that come to mind you've made similar "why ban the spammer? unfair!" type accusations where I've pointed out to you what was done and why. You simply say "oh, sorry" and then we do it all over again the next time. WTF?!?

Sooner or later I would hope that you, and others, would see that the VAST majority of the time this kind of action is taken it is for a very good reason. So if you have a question about a particular case -- hopefully not every one that comes down the pipe as currently seems to be the case -- you might want to PM us and say "are you sure?" or somesuch. This constant "unfair! discrimination! wolf!" stuff is getting real old, IMHO.

My point is what happened to Freedom of Speech or Innocent until proven Guilty ? as a Mod surely you should give people the benefit of doubt first and not shoot from the Hip .. I am only upset at the fact that something nice was said about our casino and it was put up in lights for everyone to see only to be removed becuase she was seen to be spamming yet she had never posted anything before this to make her guilty of Spamming Like i said if you don't believe me Visit the other forums shes a member and ask them ask the admin there ask there members about her get some history from them then make a decision that's all she wanted shes been a long standing member there way before i was even in the gaming industry surely they too would have banned her? and I did also mail the admin about this issue when i saw it before i posted ..

 

[jetset]

AFAIC I'm all for a tough line on spammers, who imo show no respect for the members on a forum with their sales hype and spamming runs, mostly executed in a clumsy and dishonest fashion.

No-one has a beef with giving credit where credit is due, and I have seen many genuine players here offer bouquets as well as brickbats to online casinos.

But the acid test is whether the bouquet is genuinely motivated by real customer satisfaction, or is some BS post designed not so much to acknowledge good service as to pull in players at any cost.

Most of the members here are sufficiently experienced to see almost immediately whether a post is genuine or an attempt to get a plug in through stealth. Spammers don't seem to realise this.

I have rarely seen the moderators here make a mistake in misidentifying spammers, who imo deserve to be treated with the same lack of respect that they show the members by peddling their wares.

 

[MilesSM]

Your Decision Stands

last statement on this issue ...Its your decision you made it so both she and us will need to stand by it and we will .She stated shes happy where she is anyways and as I am the Casino Rep I wanted to bring it to your attention which I feel I am 100% in my rights to do look after a players reputation and have done and can see by the negative response that your opinion is the only correct one . My point was that I think you've over reacted and had you just done a Little research or even Googled her you'd have seen shes been around more yours than most casinos that's my point and i am hoping any more good news that posted may stay there in future ---- MODs Decision is Final and Accepted

My point is what happened to Freedom of Speech or Innocent until proven Guilty ? as a Mod surely you should give people the benefit of doubt first and not shoot from the Hip .. I am only upset at the fact that something nice was said about our casino and it was put up in lights for everyone to see only to be removed becuase she was seen to be spamming yet she had never posted anything before this to make her guilty of Spamming Like i said if you don't believe me Visit the other forums shes a member and ask them ask the admin there ask there members about her get some history from them then make a decision that's all she wanted shes been a long standing member there way before i was even in the gaming industry surely they too would have banned her? and I did also mail the admin about this issue when i saw it before i posted ..

 

[maxd]

My point is what happened to Freedom of Speech or Innocent until proven Guilty?

An executive I (indirectly) worked for once said in a meeting "This is not a Democracy." I was shocked, outraged, beside myself in angry frustration. And you know what? He was 100% right! His company was not a democracy and neither are these message boards. They are a service offered to the readership wherein the experience of the management guides the ship. That's it: no Constitution, no Bill Of Rights, no voting booths, no public funds, no retirement plans, no courts and no jails. What you see is what you get.

What that boils down to is "freedom of speech" within reason and "innocent until proven guilty" for the most part, unless there are good reasons to believe otherwise. Those are just the pragmatics of the forums scene as, again, experience has taught us.

.. as a Mod surely you should give people the benefit of doubt first and not shoot from the Hip ...

Yes, as a Mod with a decade of experience I know about "benefit of the doubt", and I also know to resent the suggestion that we are just "shooting from the hip". No, what we usually do is what we're well and fully experienced at including sniffing out the spammers and spotting the scammers. It's not "shooting from the hip" when your aim is good enough that you don't need to take a lot of time lining up the shot.

I am only upset at the fact that something nice was said about our casino ....

Yes, and that's my point. You got upset and you've said a bunch of things you probably shouldn't have. Read my posts: they are trying to tell you to calm down, look at this objectively and take a measured approach to dealing with it. Most of which has been is precious short supply thus far.

...Its your decision you made it so both she and us will need to stand by it ... MODs Decision is Final and Accepted

Ugh! You really haven't been reading what's been written here have you?

I did not personally have anything to do with "the decision" at any point. I know nothing about what was done nor why. I have tried to point this out several times. I have been speaking in general terms about conduct on the forums, not defending any specific decision or action. Apparently I have been speaking to deaf ears.

 

[chuchu59]

My point is what happened to Freedom of Speech or Innocent until proven Guilty ? as a Mod surely you should give people the benefit of doubt first and not shoot from the Hip .. I am only upset at the fact that something nice was said about our casino and it was put up in lights for everyone to see only to be removed becuase she was seen to be spamming yet she had never posted anything before this to make her guilty of Spamming Like i said if you don't believe me Visit the other forums shes a member and ask them ask the admin there ask there members about her get some history from them then make a decision that's all she wanted shes been a long standing member there way before i was even in the gaming industry surely they too would have banned her? and I did also mail the admin about this issue when i saw it before i posted ..

No one can be absolutely sure whether certain posters are spammers so it boils down to the experience of the mods. If newbies simply post their thrills and joys of winning at certain casinos they are unlikely to get banned. However, if the first post is simply about how great a casino is without divulging some details and then also includes the current sign-up promos and a link what would you think? Spammer or not? I certainly wouldnt think there is a need to ensure that it is 100% certain that the guy is a spammer before banning him. Otherwise, the forum will be flooded with these people and the mods will have to burn the midnight oil just to weed the spammers out as it needs to be 100% correct.

You will have a zillion opportunities to enhance the image of your casino. There are threads on SM and players will know whether a casino deserves their patronage by how straightforward and sincere you are in answering their questions and handling their issues.

 

[maphesto]

@MilesSM:

Shortly:

99% of the users banned for spamming are just that, spammers. The members here are wery glad when the real spammers are caught early.

If and when the mistakes are made, unfortunately the banned user of course feel mistreated.

I believe this one is a legit user and that she can join the board and put those feelings aside.

 

[SlotKing]

What I am having trouble understanding is the casino representatives' (IMO) "unwilling to cooperate" tone with Max. Under no circumstances should a casino rep come onto this forum and blast the mods for something that THE MODS control. Banning users is at the discretion of the moderators, and they should have the power to call it like they see it. They are moderators for a reason - Bryan picked them specifically to moderate the forum and keep crummy spammers off of here so they can't make the few bucks from promoting some clip-joint run-of-the-mill casino.

Disclaimer - In no way do I mean that the casino that Miles represents is a clip joint or otherwise - it just seems that spammers who come on this board want to promote those types of casinos. You will most likely never see a spammer for 32Red, 3Dice or any other reputable casino.

I do understand that the player may have wanted to share a good experience about the casino, but if/when comments are loaded with superlatives and unnecessary links, it gets people to think twice - is it real or is it someone trying to spam/shill? In this industry, smart players have learned to distinguish between the two - and the smartest ones are the mods here.

Cut CM and the other mods a little slack - they are only trying to protect their most prized asset - this forum and their extremely loyal following.

In other words, Be nice to the mods!

 

[MilesSM]

Player Protection

Apologies to all the Mods if you feel I have upset you our undermined your opinion that was not my intention all I was trying to do was make it public Knowledge that I think you've made a mistake by banning a Good Player who only Had good intentions and That was it so again I am sorry I was only trying to Protect My Player.. So Sorry

 

[WagerWitch]

I haven't been posting a lot lately. For many reasons.

I don't know either of the players involved well enough to make an informed decision.

However - nothing in any post by the person removed makes any sense as to why they were removed... And while I am not privvy to underlying info - there may have been something that caused it.

I do - however - applaud a casino for coming in and feeling a wee bit upset about the poster's removal... not to mention the mild rebuke it might have felt like to the Casino.

I mean - imagine this:

You have players that you talk to frequently - you get to know them..

One of them says -

"HEY - check out this board... It seems REALLY cool. And --- in fact... I posted something nice about your casino - cause you guys rock. Here's the link."

You - as the casino rep - go to the new link - only to find that the player has been BANNED... And the NICE things said about your casino are gone.


WOW... you think to yourself - as you look at the rest of the posts....

Lately - a lot of them are degrading casinos...

Or inhouse fighting.

Or...

A couple -- are about casinos --- that happen to advertise here... which have nice things to say.

And...

After viewing it from THAT perspective...

It does seem a bit SHALLOW and RUDE --- to YOU - the Casino rep.

I mean... hey...

It is what it is - and YES - the mods do have the right to make the decisions they make 100%.

But I CERTAINLY can understand the feeling the Casino Rep is trying to explain...

1) He is trying to help the person who was banned
2) Concerned over lack of "good" news - at a respectable forum - and wondering if ANYONE ever says anything again about the casino if it will be deleted, etc.
3) Reputation is Everything

So - looking at it from that perspective - I certainly can understand it.

Can't YOU?

 

[chuchu59]

Nothing is everlasting. Even a lifetime ban I suppose provided there is clear evidence to support that the poster in question is a real player and did not intend to spam this forum. I cannot speak for Bryan or Max but I do believe they are reasonable guys and if you can show them something to the effect that the lady is not really a spammer then the ban could be lifted and she could prove herself to be a useful addition to the ranks of the experienced posters in the forum.

 

[WagerWitch]

Nothing is everlasting. Even a lifetime ban I suppose provided there is clear evidence to support that the poster in question is a real player and did not intend to spam this forum. I cannot speak for Bryan or Max but I do believe they are reasonable guys and if you can show them something to the effect that the lady is not really a spammer then the ban could be lifted and she could prove herself to be a useful addition to the ranks of the experienced posters in the forum.

Thank you Chu.

Exactly my thoughts and reasoning.

 

[maxd]

But I CERTAINLY can understand the feeling the Casino Rep is trying to explain...

Let's not be too quick to call a sow's ear silk shall we?

Statements like "How Can the Admin ban a Legit User?" and "That is embarrassing and bs if you ask me" are not attempts to explain or understand anything. They are attacks, plain and simple.

Also things like "as soon as something nice is said about a Casino then its assumed its a plant" are attacks, not to mention being completely untrue and groundless. Statements like "surely you should give people the benefit of doubt first and not shoot from the Hip" are similarly intended to cast doubt on the forum management and imply that we are unfair, arbitrary and incompetent.

These are not "trying to explain" anything. They are intended to harm the site and undermine our reputation. And we are supposed to be all cuddly and sympathetic to this? Not bloodly likely!

If the person in question was trying to explain or understand they could have approached this in any of a number of ways not including accusations and defamatory attacks made in the most public and potentially damaging way for an issue that they know virtually nothing about (like the rest of us because none of us had seen the original offending material nor heard from the Mod in question).

If there are questions, inquire. If there are "explanations" make them. Attacking, insulting, casting aspersions and defaming do not qualify as either and it's a white-wash to pretend they do, regardless of the offended party's complaint.

 

[MilesSM]

Ive apologised

I cant apologize again but i will again i meant no harm and did not want to tarnish the excellent rep Bryan and this forum have in the industry that was never my point my intentions all I was doing is protecting a player ..The player in question asked me to help .. I did that .. I feel it was unnecessary and harsh and made a point i thought this was allowed and this was the correct place to do so..The player said it was BS not me .. She said that and posted it on a forum she was always welcome at I am confused and disturbed by the negative and hurtful comments of some and will leave it at that as it seems there will be no good that will come from it the player herself has posted nothing negative on her home forum and wanted me to know she felt hard done by that's the end of it this is not a vendetta Max just an opinion thanks for your time in listening to the rambles of a mad man as Ive been called so ill leave know to be put back in my padded cell with all my medication which i have been told that i am on and in future ill be more circumspect in what i post out of fear of saying the wrong things


Apologies to all the Mods if you feel I have upset you our undermined your opinion that was not my intention all I was trying to do was make it public Knowledge that I think you've made a mistake by banning a Good Player who only Had good intentions and That was it so again I am sorry I was only trying to Protect My Player.. So Sorry
Edit/Delete Message

 

[WagerWitch]

Let's not be too quick to call a sow's ear silk shall we?

Statements like "How Can the Admin ban a Legit User?" and "That is embarrassing and bs if you ask me" are not attempts to explain or understand anything. They are attacks, plain and simple.

Also things like "as soon as something nice is said about a Casino then its assumed its a plant" are attacks, not to mention being completely untrue and groundless. Statements like "surely you should give people the benefit of doubt first and not shoot from the Hip" are similarly intended to cast doubt on the forum management and imply that we are unfair, arbitrary and incompetent.

These are not "trying to explain" anything. They are intended to harm the site and undermine our reputation. And we are supposed to be all cuddly and sympathetic to this? Not bloodly likely!

If the person in question was trying to explain or understand they could have approached this in any of a number of ways not including accusations and defamatory attacks made in the most public and potentially damaging way for an issue that they know virtually nothing about (like the rest of us because none of us had seen the original offending material nor heard from the Mod in question).

If there are questions, inquire. If there are "explanations" make them. Attacking, insulting, casting aspersions and defaming do not qualify as either and it's a white-wash to pretend they do, regardless of the offended party's complaint.

OK Max - I can totally agree with that - as long as I can also see the other person's POV as well.

Balanced - it seems that both should equally be nice to each other.

 

[jetset]

Very well said, Max - there are certainly better ways in which this industry rep could have handled this matter with just a little forethought...and the public postings do come over as an attack imo.

 

[topboss]

I didn't honestly think that the posts that Miles made came across as an attack. Granted , he did get a bit upset and said a few things that could be seen to be undermining the mods, but I don't think that was his intention at all, and he has apologized if he came across in this way.

I can, however, also see where he is coming from. Players are very quick to criticize casinos when they screw up, but aren't always quick to say nice things too, so I can understand Miles getting excited to see a nice post for a change, only to be disappointed to see it removed shortly afterwards.

I never actually saw the lady's post but perhaps she should not have made mention of the bonuses ( I read in one post that she apparently did this ) This is possibly why it might have looked as though she was a "casino insider" trying to drum up support for the casino, but I think Miles reaction has proved that this was not the case.

 

[Casinomeister]

Geeze, I step out for the morning and I have a three page thread on a banned user.

Okay, okay I admit it. I banned this user. Here's why:

I shoot from the hip, and I'm a damn good shot. When I was in the military, I scored "expert" with the M16A1, M60 machine gun, and the M203 grenade launcher (my favorite) for all of my years in the service. I'm good at spotting targets, and I rarely miss.

Utilizing these skills in the forum, I observed our "banned" user sign up, make a post in the intro section, and then within a short time post a hyper-glowing post that was pretty much ad-copy in the forum. I could have deleted the thread and issued a warning, but this behavior was strictly shill-like, and I was in an unforgiving mood. And looking back, it was more shill-like than spam.

If this was a true "friendly fire" hit, then not a problem. I can re-instate the account. It's happened before when someone has inadvertently or unknowingly spammed the board - they usually email me their "oops - sorry, didn't mean to do that" and their account is opened up. I'm easy.

In this situation, the member never emailed me. I understand she contacted the casino rep who didn't like the fact that this player was booted and the thread was clipped. Well, sorry 'bout that - I'll open her account since the Casino rep can attest she's a real player...

Final note: as Max says - this is not a democracy. And to go further, this is not a fluffy "casinos are soooo cool" kind of forum. This is a forum where we discuss all aspects of online - and offline gambling. If casino operators want their players to come here to plug their ops, then they will have to expect that these posts may be nuked.

I have no problem having newbie members discussing their positive experiences. But when it's full of ad copy, the moderators and I will take corrective action.

 

[WagerWitch]

Geeze, I step out for the morning and I have a three page thread on a banned user.

Okay, okay I admit it. I banned this user. Here's why:

I shoot from the hip, and I'm a damn good shot. When I was in the military, I scored "expert" with the M16A1, M60 machine gun, and the M203 grenade launcher (my favorite) for all of my years in the service. I'm good at spotting targets, and I rarely miss.

Utilizing these skills in the forum, I observed our "banned" user sign up, make a post in the intro section, and then within a short time post a hyper-glowing post that was pretty much ad-copy in the forum. I could have deleted the thread and issued a warning, but this behavior was strictly shill-like, and I was in an unforgiving mood. And looking back, it was more shill-like than spam.

If this was a true "friendly fire" hit, then not a problem. I can re-instate the account. It's happened before when someone has inadvertently or unknowingly spammed the board - they usually email me their "oops - sorry, didn't mean to do that" and their account is opened up. I'm easy.

In this situation, the member never emailed me. I understand she contacted the casino rep who didn't like the fact that this player was booted and the thread was clipped. Well, sorry 'bout that - I'll open her account since the Casino rep can attest she's a real player...

Final note: as Max says - this is not a democracy. And to go further, this is not a fluffy "casinos are soooo cool" kind of forum. This is a forum where we discuss all aspects of online - and offline gambling. If casino operators want their players to come here to plug their ops, then they will have to expect that these posts may be nuked.

I have no problem having newbie members discussing their positive experiences. But when it's full of ad copy, the moderators and I will take corrective action.

Fair Deal Bryan.

Me - I just want a love fest...

Where everyone is kind to everyone.