Wrong class

[goldfire]

Tradition or Tropica?
Hey? Tradition, perhaps you can have a better name, such as "Elegant Casino"?
The womanliness is a characteristic as for casino.

[tradition]

Snody sent me his login by PM. So, i found what was the problem and it was really a class confusion, so i repaired the account.

Explanation: when you opened your account, the automatic system blocked you, but you reveived an email from Caroline telling you that for Tradition Casino there was not problems with your account and asking you to contact us if somethinhing is wrong.

Hi,
Welcome to Tradition Casino! We detected that you have other accounts in Rival Casinos. However, we're going to allow you all our promotions :-)
If your account doesn't work properly, thanks to contact us by email support@tradition-casino.com and we will have a look on your account.

Best regards,

Caroline,
Customer Support - Tradition Casino
E-mail: support@tradition-casino.com

So Caroline checked your account and you obtained all bonuses. Unfortunatelly, she forgot to change your class account, so you kept the initial one And, of course, it conduced to you at limited withdrawals...

Now, all is ok : your class is ok and your withdrawals are flushed too :-) I'm really sorry for this misunderstanding.

This story proves that it's not easy at all to change our automatic Rival system, that's why we sent you the first email : we're always affraid that players will be blocked by system, so we want to have dialog on it as soon as players subscribe, like this they understand immediately that they can contact us if there is a problem :-)

[vinylweatherman]

Well, another reason the Rival system makes no sense. If a player is automatically blocked from bonuses, WHY also limit their withdrawals if they choose to play WITHOUT bonuses. This Rival system seems even WORSE than we thought, limiting what players can be allowed to do WITH THEIR OWN MONEY, as well as promotional money.

[snoddy]

Yes I did receive a PM early this morning from the tradition rep. It is refreshing to find people that are trying to sort the rival problems out. - there are not too many rival casino reps that have been willing to come here and take it on the chin.
As part of my message I indicated that cashout times are very important to us all - waiting several days is just not acceptable ( ie 8 days at Vanguard. )
The rep informed me that my winnings were to be paid immedietly - its still in the processing phase - and its getting late on a Friday - I wonder if they will do it before the weekend - that would be a very good cashout period.

Thankyou once again for all the comments and feedback. I will update you about the cashout - hopefully in a wee while.

Snoddy

[RobWin]

Snody sent me his login by PM. So, i found what was the problem and it was really a class confusion, so i repaired the account.

Explanation: when you opened your account, the automatic system blocked you, but you reveived an email from Caroline telling you that for Tradition Casino there was not problems with your account and asking you to contact us if somethinhing is wrong.

Hi,
Welcome to Tradition Casino! We detected that you have other accounts in Rival Casinos. However, we're going to allow you all our promotions :-)
If your account doesn't work properly, thanks to contact us by email support@tradition-casino.com and we will have a look on your account.

Best regards,

Caroline,
Customer Support - Tradition Casino
E-mail: support@tradition-casino.com

So Caroline checked your account and you obtained all bonuses. Unfortunatelly, she forgot to change your class account, so you kept the initial one And, of course, it conduced to you at limited withdrawals...

Now, all is ok : your class is ok and your withdrawals are flushed too :-) I'm really sorry for this misunderstanding.

This story proves that it's not easy at all to change our automatic Rival system, that's why we sent you the first email : we're always affraid that players will be blocked by system, so we want to have dialog on it as soon as players subscribe, like this they understand immediately that they can contact us if there is a problem :-)

To Ms. Tradition,....wow...you are most definitely a breath of fresh air...I just hope that Rival will soon realize that your type of honesty is what will WIN players over and prosper the company...unlike the total BS we have all heard so many times in the past from another Rival Rep who used to be popular here...Please do not change and let the dollar signs $$$ get the best of you...

Here is another compliment that I just gave you on AGD's Forum...

http://www.affiliateguarddog.com/for...html#post10129
____
____

[snoddy]

My withdrawal is still processing. Ms Tradition has been in touch saying what she meant was that I would receive my winnings in 3-5 days excluding weekends. So now we know - "immedietely" in Rival language is probably about 8 days - most of them process on a thursday.
Oh well I shall just have to wait.
However I did recieve an email from them -
"You are now a Goodfellas VIP Member at Tradition Casino."
I have no promotions at this time in the casheir - lets see if I get them back on Thursday.
Had another wee shot at Sloto this morning with their Sunday promo. After reading about Scary Rich 2 I managed to get 3 wilds on the free spins and hit $340 - 60cents/spin. Cashed out $400. That concluded a hat trick of cashouts this week from 3 deposits at Rival casino`s from bonuses. I`ll let you know how many accounts are now locked !!!!!!!!!!!!!!!!

Cheers

Snoddy

[snoddy]

Sloto have flushed the cashout.
How long do you think before its in my webwallet . I bet on early tomorrow morning.

Happy Days

Snoddy

[snoddy]

Sloto have done it in less than 2 hours - its in the webwallet.
Thats what you call service

Cheers Snoddy

[vinylweatherman]

My withdrawal is still processing. Ms Tradition has been in touch saying what she meant was that I would receive my winnings in 3-5 days excluding weekends. So now we know - "immedietely" in Rival language is probably about 8 days - most of them process on a thursday.
Oh well I shall just have to wait.
However I did recieve an email from them -
"You are now a Goodfellas VIP Member at Tradition Casino."
I have no promotions at this time in the casheir - lets see if I get them back on Thursday.
Had another wee shot at Sloto this morning with their Sunday promo. After reading about Scary Rich 2 I managed to get 3 wilds on the free spins and hit $340 - 60cents/spin. Cashed out $400. That concluded a hat trick of cashouts this week from 3 deposits at Rival casino`s from bonuses. I`ll let you know how many accounts are now locked !!!!!!!!!!!!!!!!
Cheers

Snoddy

All but 3

[tradition]

Cashed out $400. That concluded a hat trick of cashouts this week from 3 deposits at Rival casino`s from bonuses. I`ll let you know how many accounts are now locked !!!!!!!!!!!!!!!! Snoddy

I won't lock your account in Tradition Casino lol If sloto or other Rival banned you, do not forget that you're still welcome at Tradition Casino, even if you're a winner