[Rogue] complaint, palace of chance, please please help

**jagers68** · 19th August 2008, 03:28 AM

I won a large sum of money in palace of chance casino.They told me I agreed to a 250 no play through 10xs max 250 cashout.I won a jack pot of 10,600.00 and they are telling me since they gave me this coupon I can only redeem 200.00 usd dollars.Even though my account has 10,600.00 saying withdrawable.It is in Costa Rica,there were no regulations and can I get help somewhere to claim my money or contact someone.Thank you for listening..

**Alexishot69** · 19th August 2008, 03:41 AM

Originally Posted by jagers68

Has anyone ever played on palace of chance, i won a large amount of money and the will not let me withdrawl, anyone have any suggestions who to contact, i do not know where to start, please help any advice or help would be so helpful.
thankyou

http://www.casinomeister.com/forums/...ce-coupon.html

reading some posts like that will help you understand the problems you might have..i doubt they have changed there ways but youll need to give more info other than they just wont pay first before anyone can help...

**suzecat** · 19th August 2008, 04:34 AM

Originally Posted by jagers68

I won a large sum of money in palace of chance casino.They told me I agreed to a 250 no play through 10xs max 250 cashout.I won a jack pot of 10,600.00 and they are telling me since they gave me this coupon I can only redeem 200.00 usd dollars.Even though my account has 10,600.00 saying withdrawable.It is in Costa Rica,there were no regulations and can I get help somewhere to claim my money or contact someone.Thank you for listening..

Hello jagers68! Welcome to the forum.............Sadly, when you use a deposit coupon you must abide by the terms stated on the coupon. So although you hit a RJ, you can't keep most of the money (250 max)

The other problem is that Palace of Chance is part of the Virtual casino group and they are considered a rogue casino (not to be trusted). There's a list on this forum of casinos to stay away from playing.

**chuchu59** · 19th August 2008, 06:40 AM

No point wasting your time arguing with them. The best option for you now is to continue playing low variance slots/games until you reach $200/$250 and rack up comps in the process. Cash out the $250 and once you get your money play a little with the comps and cash them out. Remember not to patronize this casino again

**suzecat** · 19th August 2008, 06:49 AM

Originally Posted by chuchu59

No point wasting your time arguing with them. The best option for you now is to continue playing low variance slots/games until you reach $200/$250 and rack up comps in the process. Cash out the $250 and once you get your money play a little with the comps and cash them out. Remember not to patronize this casino again

Chuchu.......from the been there, done that page............if he plays it down to the 200/250 mark, they will subtract the amount of bonus received with the coupon and cash out what's left, if any.

If the OP wants anything left, he/she should keep the 200/250 plus bonus in the account before requesting a withdrawal............then he/she can come back after the WD denial and share the many new excuses the group has come up with to deny cashouts!

**chuchu59** · 19th August 2008, 07:28 AM

Oops! So they are in the business of non-withdrawable bonuses eh? Then maybe the OP should play it down to the $400/$450 mark.

**KasinoKing** · 19th August 2008, 07:40 AM

Originally Posted by jagers68

I won a large sum of money in palace of chance casino.They told me I agreed to a 250 no play through 10xs max 250 cashout.I won a jack pot of 10,600.00 and they are telling me since they gave me this coupon I can only redeem 200.00 usd dollars.Even though my account has 10,600.00 saying withdrawable.It is in Costa Rica,there were no regulations and can I get help somewhere to claim my money or contact someone.Thank you for listening..

Well done - you just made $10,000 for the rogue casino!

If you try to withdraw now, Palace of No-Chance get to keep the money. (They wont put it back in the 'pot').
If you play it all away to earn a few comp points, Palace of No-Chance get to keep the money...
Sorry buddy, you're screwed.
Take it on the chin, learn & move on.

KK

**suzecat** · 19th August 2008, 07:50 AM

RTGs (Real Time Gouging)

casinos do the sticky bonus..............(no offense meant for Inet and Club World)

jagers68, although we are harsh with folks about rogue casinos, you probably did not know about this group. So now you do. Believe me, although most won't admit it, we've been taken for waaayyyyy more than the twenty bucks you deposited.

**mollypenny** · 19th August 2008, 07:58 AM

So sorry to hear that jagers68 . Be sure to check here before playing another casino like that. I know I have also learned the hardway. Thank goodness for forums like this.

Hope everything works out for you and welcome.

**mysticjoz** · 19th August 2008, 08:12 AM

Jagers68.. First off , Welcome to the forum.

Unfortunately I myself found Casinomeister because of the same Rogue Casino. and since they are Rogue there is not much anyone can do for you. I truly am sorry.

One a good note.

You found the most informative site on the planet for information and shared experiences regarding online play

Casinomeister forum members is a vast amount of players with a huge variety of opinions, information and even fun!!

please play from this list

http://www.casinomeister.com/casinos.php
if anything were to go wrong Casinomeister's best (Bryan, Maxd, Simmo, etc.) will do all they can to get to the bottom of any problems.
Stay away from all of these.

http://www.casinomeister.com/rogue/index.php

And feel free to browse the forum. We share advice and experiences, humor and holidays, and the list is never ending!