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  #11 (permalink)  
Old 15th August 2008, 09:23 AM
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What about complaining to the CELEBRITIES whose names are being misused, this should get results as it is VERY bad for their image to be seen "in bed" with ANY online gambling brand given that the USA is the home of Hollywood, and ANY connection, whether real or not, can do damage to a reputation.
They will have the legal firepower to chase down these casino groups and REQUIRE that their names are not used in this manner, as it would be a breach of copyright, and some of you know how strongly the RIAA feel about this

Many celebrities have fan sites, and it may be possible to use feedback to express displeasure. It is unlikely that anyone can contact them personally, but their agents may be accessible.
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  #12 (permalink)  
Old 15th August 2008, 09:52 AM
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Your Borg arent you VWM, you are just one big collective.
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  #13 (permalink)  
Old 15th August 2008, 08:37 PM
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Your Borg arent you VWM, you are just one big collective.
Resistance is futile
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  #14 (permalink)  
Old 19th August 2008, 06:56 PM
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From the outset I wish to reiterate that we take SPAM very seriously and we have an open door policy for any affiliate who has an issue with any Fortune Lounge casino and SPAM. These complaints are investigated rigorously and dealt with decisively.

We have contacted this particular Affiliate and he has assured us of the following: "We are not sending any unsolicted mails. In all of our newsletters we have 2 unsubscribe options, either clicking on the unsubscribe link or replying to the sender email address. Both will get you off the list.”

We are, however, monitoring the situation closely and will take action if the situation requires it.

Wim
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  #15 (permalink)  
Old 19th August 2008, 07:11 PM
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Quote:
Originally Posted by fortunelounge View Post
"In all of our newsletters we have 2 unsubscribe options, either clicking on the unsubscribe link or replying to the sender email address.”
No offense Wim but that's a bit of a dodge don't you think?

We all know that clicking on the "unsubscribe" is generally a pretty unwise thing to do since that's a great way to simply confirm your address for the spammers. So most people don't do it.

Anyway, that's beside the point. Most of the folks who've complained about this specifically have not solicited it, so the "We are not sending any unsolicted mails" argument is obviously highly suspect too.

I think the bottom line is that your affiliate needs a slap-down in order to get the message across. Judging from their lame excuses so far it's a sure bet they are just taking the "bullshit is defense" position so far. You need to let them know that that's not going to be satisfactory.
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  #16 (permalink)  
Old 23rd August 2008, 11:22 PM
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Quote:
Originally Posted by fortunelounge View Post
From the outset I wish to reiterate that we take SPAM very seriously and we have an open door policy for any affiliate who has an issue with any Fortune Lounge casino and SPAM. These complaints are investigated rigorously and dealt with decisively.

We have contacted this particular Affiliate and he has assured us of the following: "We are not sending any unsolicted mails. In all of our newsletters we have 2 unsubscribe options, either clicking on the unsubscribe link or replying to the sender email address. Both will get you off the list.”

[We are, however, monitoring the situation closely and will take action if the situation requires it.

Wim
VP Operations
Fortune Lounge
First of all, Wim, no ones clicking any unsubscribe button or any other button of any kind in any mail that is this much of a nuisance. So forget about it!

Secondly, I've had FL accounts at all the sites for years. These incessant emails, without exception, are all sign up offers.

Furthermore, in addition to reporting them to SpamCop.net, I forwarded every piece to: spam@fortuneaffiliates.com for weeks and, after receiving zero response, have been additionally forwarding them to every FL email address I can find!

Your post is the first and only response to the dozens of emails I have sent to every conceivable department at FL over a period of several weeks, with the offending spam attached, first requesting, then demanding and finally, threatening FL to get this slimy, (in addition to adding thousands of lines of random, arbitrary characters to the body of the email, they have now begun double-spacing all the headers so they have to be "handled" for SpamCop.net, etc.) spammy, affiliate, in check!

The open door policy to your affiliates with any FL issues doesn't do me any good and I think that, in regards to my problem, nothing has been said to the spammer and dick is being investigated by FL, vigorously or otherwise. My inbox is still fulla this crap every day so I'm

STILL BOYCOTTING FORTUNE LOUNGE AND INVITE EVERYONE TO JOIN!!!
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  #17 (permalink)  
Old 3rd September 2008, 07:38 PM
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Eh, what's that? I think you need to make that text a little bigger there Bern, I can't quite see what it is you're trying to say.
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  #18 (permalink)  
Old 3rd September 2008, 08:03 PM
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This spamming crisis has haunted Fortune Lounge for years, probably more so than any other major online casino group I can recall.

It seems to flare up with monotonous regularity, requiring a blizzard of player complaints before it is damped down by FL....only to rise again repeatedly.

Perhaps Fortune Affiliates needs to apply its collective mind to a lasting solution with a balance of affiliate education and draconian action against offenders.
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  #19 (permalink)  
Old 3rd September 2008, 08:06 PM
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Quote:
Originally Posted by jetset View Post
Perhaps Fortune Affiliates needs to apply its collective mind to a lasting solution with a balance of affiliate education and draconian action against offenders.
Splendid idea, but I don't think I'll be holding my breath waiting for that to happen.
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  #20 (permalink)  
Old 3rd September 2008, 09:41 PM
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On a positive note, as of this week Fortune Affiliates is now under eCOGRA's scrutiny. In the past, eCOGRA could not get involved in affiliate issues due to their terms of handing player issues only. This expands the playing field and ensures that the aff program will have ample safeguards to prevent spamming affiliates from abusing players' in-boxes.
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