totalesoft questions

[AussieDave]

Hello Rico (and anyone else),

We've got scammed recently by them and lost a large amount of money.
For the last months we did not get any reply.

Perhaps anyone can give us advise on what to do, maybe other parties got the same problem with
Totalesoft and together we can take (legal) action?
Any advise would be appreciated.

Rico; you didn't do business with Totalesoft? If so, did you find another good business party for a White Label thing?

Thank you in advance.

Regards,

Patrick

Hi Patrick,

I believe they are based out of Gibraltar you could try contacting the Gibraltar gaming commission ( Government Owned/Regulated).

I'm sure they'd be non to pleased to know of these scoundrels operating their scams from within the boundaries of Gibraltar.

That's about the only suggestion I can offer. Sorry I can't be of more help.


Cheers



Dave

[AussieDave]

Our company operates ownAcasino.com

Steady on cowboy...

I checked out your site.
The premium package was built in 2005.
Worse it's got outdated info and links.

Plus the games on offer are out dated.
You'd be lucky to get anyone signed up to a casino using this software.

Secondly you state that the sub-licensee can obtain up to 70% commission on gross winnings from the casino...

Noobies and the uneducated may swallow that but 70% is NOT the true return affiliates receive. At most it maybe 35%. Yet I'd guess more like 30% or less. Unless of course the games are rigged. But who wants to run a casino with rigged games

Once operating costs, bonuses, processing fees...ect...ect are taken out, the sub-licensee is left with very little.

Not withstanding the fact they wear 100% of the marketing fees for their web site. The site that incidentally costs them up to $9,950US to have you build.

On top of that they have to open an offshore account another $2500US, thank you

When really all they are paying for is a casino portal made to look like a online casino.

Reiterating going the way of a white label casino, these type anyway, is sure road to blowing your dough.

As I said your far better investing whatever money you plan to use as start up costs into having some design a really tricked up casino portal for you.

You can then market a selection of casinos to your visitors or player base. Best of all you stand a far better chance of making a decent income.


Cheers



Dave

[thelawnet]

Hello Rico (and anyone else),

We've got scammed recently by them and lost a large amount of money.
For the last months we did not get any reply.

You need to contact Jonathan Francis. He appears to live in Wrexham, North Wales. You can find his address from whois for ownacasino.co.uk.

Here are some email address I have for him:

jmf@ownacasino.co.uk
jmfbench@aol.com
jmf@wintermarketing.com
casino@ntlworld.com
cw@wintermarketing.com
martinf@wintermarketing.com

[rpl80]

Hello Rico (and anyone else),

We've got scammed recently by them and lost a large amount of money.
For the last months we did not get any reply.

Perhaps anyone can give us advise on what to do, maybe other parties got the same problem with
Totalesoft and together we can take (legal) action?
Any advise would be appreciated.

Rico; you didn't do business with Totalesoft? If so, did you find another good business party for a White Label thing?

Thank you in advance.

Regards,

Patrick

Hello Everyone,

Just wanted to let you know that everything is solved with Totalesoft.
There where some issues, but also regarding our specific needs and that took a while to handle.
My previous post was placed to soon, so Totalesoft is a good business regarding White Label Casinos.
If anything new comes up I'll let you now, but so far so good!

Cheers,

Patrick

[totalesoft]

Hi,

I was recently informed of this thread. If you need to contact me, I can be reached on jfrancis at totalesoft.com. The ones put in by thelawnet are old ones, so please feel free to use that one.

I would just like to ask Vince and AussieDave to contact me personally with any specific issues they have been made aware of, so that I can take action for them - as we have done for Patrick. I might not see them on this forum, so if you can let me know directly I'd be grateful.

No company gets everything 100% right every time, so the occasional negative comment is to be expected. All I would ask is the opportunity to address anything negative. Since our software bug in 2007 we have had very few complaints by either clients or players, so I hope that counts for something.

Just one final point - Casino Millionaire is owned by a client of ours, but it was registered to us (as are some other of our clients) at his request. As he is based in the US, we agreed to do that for him. It's now registered via a Domain Proxy site. Also, we stopped operating ownacasino.co.uk some time ago to concentrate on our white label offering. Hope that helps!

Thanks,

Jonathan

[an7]

You've got an interesting attitude for sure (from the FAQ on the website):

"We expect that you will make money from the venture but just like in regular gambling games, sometimes players win (sad but true!)."

[vinylweatherman]

Hi,

I was recently informed of this thread. If you need to contact me, I can be reached on jfrancis at totalesoft.com. The ones put in by thelawnet are old ones, so please feel free to use that one.

I would just like to ask Vince and AussieDave to contact me personally with any specific issues they have been made aware of, so that I can take action for them - as we have done for Patrick. I might not see them on this forum, so if you can let me know directly I'd be grateful.

No company gets everything 100% right every time, so the occasional negative comment is to be expected. All I would ask is the opportunity to address anything negative. Since our software bug in 2007 we have had very few complaints by either clients or players, so I hope that counts for something.

Just one final point - Casino Millionaire is owned by a client of ours, but it was registered to us (as are some other of our clients) at his request. As he is based in the US, we agreed to do that for him. It's now registered via a Domain Proxy site. Also, we stopped operating ownacasino.co.uk some time ago to concentrate on our white label offering. Hope that helps!

Thanks,

Jonathan

Don't forget, as far as players are concerned, YOU are running the casino, so if things turn sour, they will be looking to YOU to put it right, and NOT your mystery client(s). So long as clients that want to register through yourselves are properly vetted, this should work out OK.

The TotaleSoft software I tried was rather "naff", certainly when compared with the other more popular brands.

ownacasino did NOT help your reputation among players, as the site looked as though you were offering to allow ANYONE to operate a casino "out of their garden shed", offering a cheap & cheerful solution with "naff" games.

Rival operated on a white label model, and look how they ended up being bitten in the ass by it.