clubworldcasino processing cost $1311

**tomasi** · 9th February 2010, 01:33 PM

hi i made lots of succesfull deposits and withdrawals to clubworldcasino,last time i requested a withdrawal of 2000$,after waiting 10 days they declined it and took 1311$ as a processing cost,and put 689$ to my account back.i asked help from their support and they told me its a standart procedure.
does anyone paid aprocessing cost like this?if dont please help me

**chuchu59** · 9th February 2010, 02:05 PM

I dont really understand. How could a processing cost be incurred when the remaining balance is placed back into your account. Maybe a full disclosure of the facts is needed.

**clubworld** · 9th February 2010, 02:10 PM

Hi Tomasi,

When players win and cashout such a huge amount of money as you have done we do deduct the processing costs from the payment.

This is covered in our terms and conditions, and it is only a tiny proportion of winnings that you have been paid.

Kind Regards
Tom

**De Beuker** · 9th February 2010, 02:29 PM

Originally Posted by clubworld

Hi Tomasi,

When players win and cashout such a huge amount of money as you have done we do deduct the processing costs from the payment.

This is covered in our terms and conditions, and it is only a tiny proportion of winnings that you have been paid.

Kind Regards
Tom

In this case it would be 65.55%

withdrawlcosts, I would not call that 'tiny'..

There must be some kind of misunderstanding somewhere..

**chuchu59** · 9th February 2010, 02:42 PM

Originally Posted by clubworld

Hi Tomasi,

When players win and cashout such a huge amount of money as you have done we do deduct the processing costs from the payment.

This is covered in our terms and conditions, and it is only a tiny proportion of winnings that you have been paid.

Kind Regards
Tom

This makes it even more confusing. The processing fee should either be a flat sum eg $50 or a % say 3% of total withdrawal amount. The amount stated is neither. Furthermore, why is the balance placed back into the account.

I am surprised, given the facts stated by the Op, that Tom still chose to make a sweeping statement instead of giving more details. If the processing cost really is $1311 then the processing company is surely in for a windfall or do they share the spoils with CWC. If the amounts stated by the OP are incorrect just say so.

**rockydyke** · 9th February 2010, 02:42 PM

That's OUTRAGEOUS....and to think I bitched about a $40 fee with a $4000 withdrawal.

**chuchu59** · 9th February 2010, 02:44 PM

Originally Posted by rockydyke

That's OUTRAGEOUS....and to think I bitched about a $40 fee.

You should be ashamed of yourself.

**maphesto** · 9th February 2010, 02:59 PM

Originally Posted by clubworld

Hi Tomasi,

When players win and cashout such a huge amount of money as you have done we do deduct the processing costs from the payment.

This is covered in our terms and conditions, and it is only a tiny proportion of winnings that you have been paid.

Kind Regards
Tom

I wonder how you can be on the accredited list?

I don`t want you to mention how much money this player has won, but even if it is 1 000 000 $ that fee is too much.

Even if the T&C say so.

I think you have to change your T&C and pay those money back.

**tomasi** · 9th February 2010, 03:26 PM

i made about 6000$ deposit and took about 20000$ withdrawal in 8 months,they have never took processing cost from the deposits and withdrawals.last time they took 1311$ for the whole amount i think,is this acceptable? i dont know so i asked help

**kakata** · 9th February 2010, 03:42 PM

If, and I repeat " IF " those are the real numbers than you are in the positive for about 14000....so you paid in fees circa 9.5% of your total past and present withdrawals.!!!
Is this normal?
I dont think so....