Rival sucks ... (oldtombstone)

**oldtombstone** · 26th July 2009, 11:30 PM

i don' understand am i locked out of all rival casinos. i am even locked out of the new ones i have never played at. as soon as i register and log in i get a locked out message contact support. will thats b s i tried but not one rival casino will answer my emails. i have deposited at 5 different rival casinos and never withdrew any money . rival needs a wakeup call put tem on watch list

**Swede** · 26th July 2009, 11:37 PM

**KasinoKing** · 26th July 2009, 11:53 PM

Originally Posted by oldtombstone

I DON' UNDERSTAND AM I LOCKED OUT OF ALL RIVAL CASINOS. I AM EVEN LOCKED OUT OF THE NEW ONES I HAVE NEVER PLAYED AT. AS SOON AS I REGISTER AND LOG IN I GET A LOCKED OUT MESSAGE CONTACT SUPPORT. WILL THATS B S I TRIED BUT NOT ONE RIVAL CASINO WILL ANSWER MY EMAILS. I HAVE DEPOSITED AT 5 DIFFERENT RIVAL CASINOS AND NEVER WITHDREW ANY MONEY . RIVAL NEEDS A WAKEUP CALL PUT TEM ON WATCH LIST

DON'T SHOUT - WE'RE NOT DEAF!!!

Have you tried their Live Chat?
I find that much better than e-mails and you should get an answer straight away.
Most people here already know that Rival have a bizarre policy of banning people for winning with bonuses, but locking accounts without obvious reason is not so common.

Which was the last Rival you joined - and were ANY of your details different from the ones before?
Also, have you tried Sloto'Cash? - they seem to be outside the "Global Rival Banning Net"

KK

**oldtombstone** · 26th July 2009, 11:55 PM

In this case I was yelling i'm pissed. I don't like being treated like crap.This is the only way left to get my point across. My post got your attention .

**Dominka** · 26th July 2009, 11:57 PM

If you talk to them the way you talk to us, I'm not surprised you aren't getting any replies.

Turn the CAPS lock off.

D

**oldtombstone** · 27th July 2009, 12:03 AM

I tried live chat but you need to log in to use it. when I log in I get error code in help site the only different thing is i didn't use the same email but my other info stayed the same I got a new lap top so the ip is different now but I can't tell rival gaming if that is the prolbem they have because THEY WON'T ANSWER MY EMAILS

**oldtombstone** · 27th July 2009, 12:08 AM

I was not nasty with any of them I asked them what the problem was with my accounts and please let me know but i never recived a reply back I even emailed rival gaming software buttttttt need i say more

**vegetagirl2008** · 27th July 2009, 04:26 AM

Okay count to ten, try to keep it calm and don't be so frustrated. Something must of happened with your accounts, you will get more of a response if you were calm, besides they are plenty of casinos out there that would be more than happy to take your business. If you can get one Rival CS to answer you then your in business. Just be calm..take a deep breath..