DAMBUSTED - Response time appreciated

[dambusted]

Originally Posted by martynbeacon

Thanks to Dambusted to for getting back to me on this thread and also via PM. We will hopefully come to some sort of resolution with her issue.

In the meantime I am sure Dambusted will keep you all updated with the progression of this subject and if you havent tried out Red Flush yet, please give us a go before making your decision....you might actually like us!

Thanks for taking the time to read this.

Martyn

August 12, I spoke with Martyn stating my frustration with my fee I paid for my check to arrive by courier, since then the only thing I have received from Red Flush is a email on August 13th,giving me the tracking # for my check that arrived on August 11th. A cash out that started on July 28th, ending with a check via USPS not Fed EX, and costing me $35.00, which in fact the check sent cost $5.32.

Originally Posted by linda7

The reason I feel this way is because I must have called them 30 times regarding my withdrawal and not once was anyone rude to me.

Are you kidding me....called them 30x...if it takes a casino that many times to figure out what went wrong...they have a big problem! That is way out of line!! But to each their own, I don't have that kind of time nor will I spend that kind of time to get a answer.

Originally Posted by slotplayer

Imagine if the casino tossed dambusted $50 in free credits instead of the $10 to make up for the expedited check what these posts would read.

Would of been nice reimbursement for a service they couldn't or didn't provide. Guess they didn't want me as a long term player. They can send out invitations of $100 (no deposit), but couldn't reimburse me for a measly $35, instead they insulted me with $10. Oh well, I lost respect for the casino and won't play there again.
Thats my update...goodluck to all!

[grrrrusa]

I have called everyday since I received my check by certified mail instead of Fedex and I keep being told It was sent to the banking dept and they should be getting back to me in 12 hours...Well this is the longest 12 hours I ever waited seeing that this has been since August 9th...

[dambusted]

You might get a answer if you try 30x atleast for 30 days!
I wrote the Martyn (REP)regarding this and he said that he forwarded it to them, and I haven't heard a word about it. Pretty obvious to me that this casino could care less about it or their reputation!

[Casinomeister]

I'm just catching up with this thread and I want to make sure that all Red Flush issues have been settled. If not, please PAB as soon as possible.

Also, I was going through my inbox today and found an email from Pacers31 whose account was suspended while I was gone:

You just proved my point by banning me for two monthes. This is a sham site that only caters to its paying clients. Fuck you guys and while you're at it make the ban permanent. Since your "accredited" list isn't worth a fuck, I have no use for you bunch of shills. Too bad Crapmeister is already taken as that would be a better name for you frauds.

Pacers31

Sure I'll oblige on making the ban permanent. After reading some of Pacer31's tasteless and out-of-line comments in the other thread, I have no problem banning his account for good.

And to be perfectly clear, it's not the questions being asked, it's how they are asked and how one treats others on this board. This forum has been around for over ten years. If I or the moderators were banning members whenever they disagreed with us or on the site's policies, we wouldn't have a forum now would we. We've been around long enough to prove this point, and I have always been open to discuss any member's ban. It's not an unapproachable subject.

One other thing further: Casinomeister is not a US facing website. Those in the US - those with US IPs - are not served casino banners, most of the advertising, etc. I have done most of what I can to make this an "ad-free" website for our US visitors. It's been like this for about two years now.

And I have mentioned a number of times that US players should find something else to do with their time if they don't mind sitting around waiting for a payment on their winnings. If you are in the US and continue to play YOU ARE PLAYING AT YOUR OWN RISK. Unfortunately, the landscape for payment processing changes daily. You need to learn to accept this.

Sure it's a major PITA, and there is the PAB section to fast-track some of these problems. But it's something that US players are going to have to accept.

For those having problems with RedFlush, I need to know. Please PAB.

[classymom]

I can appreciate the hard time casino's have to process payments to us in the States - which is why I will only play @ casino's that have a good reputation.I am willing to wait a reasonable amount of time for a payment. I just get upset when casino's use this as an excuse to delay payments way longer than necessary. The laws of our country is where my anger lies and until they smarten up I know I will have to play with care.

[dambusted]

Originally Posted by classymom

I can appreciate the hard time casino's have to process payments to us in the States - which is why I will only play @ casino's that have a good reputation.I am willing to wait a reasonable amount of time for a payment. I just get upset when casino's use this as an excuse to delay payments way longer than necessary. The laws of our country is where my anger lies and until they smarten up I know I will have to play with care.

DITTO on what she said

[martynbeacon]

Originally Posted by dambusted

DITTO on what she said

Likewise, I would also like to know if there are any unresolved issues.

Please can you PM me and I will get it sent to our CS manager to look into. Dambusted I thought you were sorted?

If not get in touch we'll get it sorted one way or another.

Thanks.

Martyn