Chit like this, is the excact reason why I do NOT leave any amount of money in ANY online casino.
If all requirements are met, and there are monnies in my account I will request a withdrawal each and every time I leave the casino, and won't play in the same casino again, untill I have my money.
There are plenty of casino's to play in while I await my payment, and I can always put money back in, can't I ? (Can't remember hearing any stories where a player was refused to deposit for any (imaginary) reason

)
I'm sad to say, that with all the stories we hear about sudden blocking of accounts, for more or less valid reasons (often less lately, it seems), I just don't trust ANY of them to hold my money any longer than they have to.
I, ofcourse, don't know what happened in the original posters case, but stay ON them, and
PAB if needed, if you're sure that you only have one account at each casino.
Good luck.
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