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Thread: rival casinos locked

  1. #21
    RobWin is offline closed account
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    And the bigger question is...why should all of that really matter anyways if they are willing to accept my deposit in the first place...I believe that if they are willing to accept and also credit my deposit for play then they are further obligated to pay me my winnings when I decide to cashout without doing all of these BS ID checks and such for the simple reason that they allowed me to deposit in the first place !!

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  3. #22
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    I play on my PC at home and my laptop when I travel and have never had a problem. I have used wifi and even used my mobile phone as a modem. I have taken every sign up bonus they have offered as well as every weekly bonus. I don't think that is what it is because if that were the case, I couldn't play at any of them and believe you me, they are more than happy to take my money.

    I would contact the rep here and ask him/her to check it out for me.

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  5. #23
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    Chit like this, is the excact reason why I do NOT leave any amount of money in ANY online casino.
    If all requirements are met, and there are monnies in my account I will request a withdrawal each and every time I leave the casino, and won't play in the same casino again, untill I have my money.
    There are plenty of casino's to play in while I await my payment, and I can always put money back in, can't I ? (Can't remember hearing any stories where a player was refused to deposit for any (imaginary) reason )
    I'm sad to say, that with all the stories we hear about sudden blocking of accounts, for more or less valid reasons (often less lately, it seems), I just don't trust ANY of them to hold my money any longer than they have to.
    I, ofcourse, don't know what happened in the original posters case, but stay ON them, and PAB if needed, if you're sure that you only have one account at each casino.

    Good luck.

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  7. #24
    callumruss is offline Full Member
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    Quote Originally Posted by LaHutti View Post
    Chit like this, is the excact reason why I do NOT leave any amount of money in ANY online casino.
    If all requirements are met, and there are monnies in my account I will request a withdrawal each and every time I leave the casino, and won't play in the same casino again, untill I have my money.
    There are plenty of casino's to play in while I await my payment, and I can always put money back in, can't I ? (Can't remember hearing any stories where a player was refused to deposit for any (imaginary) reason )
    I'm sad to say, that with all the stories we hear about sudden blocking of accounts, for more or less valid reasons (often less lately, it seems), I just don't trust ANY of them to hold my money any longer than they have to.
    I, ofcourse, don't know what happened in the original posters case, but stay ON them, and PAB if needed, if you're sure that you only have one account at each casino.

    Good luck.
    my $5 breakdown is as follows:

    $2k withdrawals processing and $3k balance

    still no update from anyone, too early in the morning - expecting email later

  8. #25
    aodat2 is offline Experienced Member
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    Quote Originally Posted by callumruss View Post
    my $5 breakdown is as follows:

    $2k withdrawals processing and $3k balance

    still no update from anyone, too early in the morning - expecting email later
    Not sure if you did this already or not, but perhaps you might wanna try contacting thisisvegas or perhaps Superior via PM and get a better reply from them here.

    Perhaps this would be the best way of getting a real picture of what is going on here. I'm sure if you say your account with TIV is locked, John will be able to help you with your problem. He's a really nice guy and I'm sure he'll get to your problem if you just give him a holler.

    Good luck and hope you get your money back and etc.

    Ps. I've already PM thisisvegas on this thread. Hopefully will see him replying here soon.
    You win some, you lose some... nobody can win it all.

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  10. #26
    callumruss is offline Full Member
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    Pm'd John at TIV as no response from Robrival

    thanks


    Quote Originally Posted by aodat2 View Post
    Not sure if you did this already or not, but perhaps you might wanna try contacting thisisvegas or perhaps Superior via PM and get a better reply from them here.

    Perhaps this would be the best way of getting a real picture of what is going on here. I'm sure if you say your account with TIV is locked, John will be able to help you with your problem. He's a really nice guy and I'm sure he'll get to your problem if you just give him a holler.

    Good luck and hope you get your money back and etc.

    Ps. I've already PM thisisvegas on this thread. Hopefully will see him replying here soon.

  11. #27
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    Monday is a holiday in many parts of the world, Labor day etc.

    Tuesday should see the upper management back at their desks and dealing with this.

    If Rival want me to start to play their casinos, they have a funny way of showing it with all the recent negative posts about Rival in general. While thisisvegas has an active and approachable rep, some of the information he has given does not seem to tally with some of the stories coming from players who claim to have been "screwed over" by Rival.

    We have been told that all the casinos are separate entities, yet so many decisions are made software wide for individual players, and even by the same CS person!!!

    This case is an alarming coincidence, a player who has been playing several accounts, and then soundly beats a 500 for 500 bonus to the tune of 5000, withdraws the allowed 2000 on day 1, and gets a software wide locking of accounts, with it now looking like a confiscation of this 5000 is on the cards.

    The OP has been a Casinomeister member since 2005, so does not fit the most common player fraud pattern of joining and immediately posting of a complaint where they have been accused of fraud, and are pleading innocence.

    Rival had better have damn good proof of this, or else what they have done is rogue behaviour.
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  13. #28
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    I also have a account at all the rivals and i believe when i joined up i got the bonuses also. Now with saying that month or so back i lost my puter with most of my details in there and my back up cd was at the cottage. I know i know stupid. Anyways long story short i wanted to play rival that weekend downloaded thought i knew my user name pass etc. Few min in i landed a call from them saying this will make you 2 accounts the person on other end had me email off some more info and within min my details had been sent back to me i was able to deposit and play.

  14. #29
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    I would rather not comment too much on this since there is an investigation going on and the details are sensitive. Support will get back to people.

    John
    thisisvegas - the heart of gaming

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  16. #30
    callumruss is offline Full Member
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    John, thanks for responding to my PM

    would be nice if someone from security would get in touch to sort this nonsense out, but knowing rival it will drag on for weeks.....

    kenny

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