slotocash voided 12,400 win

[SlotsLover]

It's not that there should be no rules. Casinos should (and need to) be able to set any rules they like. However, they need to program the software so that players cannot break those rules. Gamblers like to gamble, period. And most like to gamble on lots of things. Therefore, if a player makes a wager, any wager, it should stand. The casinos, in turn, need to block off games and limits that are not allowed. I forget what software it was, but when one went to certain games, a popup would appear saying "this game is not allowed for the bonus you are playing." Same thing needs to be in place for the limits. This would eliminate much confusion and even some "spirit of the bonus" issues. I remember a large deposit I made years ago where I wanted to play blackjack up to $250 per hand, which was over that casino's general limit. Well, they made the min bet $50, so that I could not play big and then "grind it out," as that was not what they wanted (not that there is anything wrong with grinding it out).

Software like this would make everything so much easier for everyone!

[vinylweatherman]

Nope, as these games differ from casino to casino, for eg you can play the new multi reel BDBA at 32Red (I rang them up just to confirm this as a free phone call is better than losing a few grand right ) and i`m pretty sure you cannot play multi reel games at some other MG`s.

This is the kind of rule that catches players out. They are all slots, and this is a rule that you can play the slot on it's own, but not the EXACT SAME slot in multiple instances, yet MGS recently introduced tabbed gaming, so you CAN play "multispin" if you open 5 separate windows and play 5 very similar (clone) slots, but not if you open ONE window that contains multiple instances of a slot. This is even worse than the "no progressives" rule sometimes seen.

What happened to "keep it simple, stupid". A "slots bonus" should allow play on ALL games that are classified as slots. Players who are "slot junkies" are the bread and butter of the casino, as these games keep around 5% of every bet for the house. At worst, a rule banning very large bets should be enough, although this should be enforced by the software through capping the max coin size.

Now, slot players are just as prone to falling foul of game exclusions as the card game players, and common sense has nothing to do with it. Once the preserve of the rogue casino, we now have Microgaming casinos excluding some slots from their slots bonuses, and not just the progressives. The no progressives rule also makes no sense, as the contribution does NOT come from the 5% taken by the house, but from part of the 95% allocated for the overall RTP. Unless you win the jackpot, a progressive is a bad choice for clearing WR on a bonus, as the base game returns less than a regular slot.

[chuchu59]

Just a quick (slightly OT) question. If you take a bonus at MG and there are limitations to games you can play, does the software keep you from being able to play those games? I don't really pay attention since I mostly play slots and usually those are covered.

No but Inoticed at some casinos there are bet size vlimitations on some games like baccarat and pai gow. Dont know about slots though.

[Seventh777]

This is the kind of rule that catches players out. They are all slots, and this is a rule that you can play the slot on it's own, but not the EXACT SAME slot in multiple instances, yet MGS recently introduced tabbed gaming, so you CAN play "multispin" if you open 5 separate windows and play 5 very similar (clone) slots, but not if you open ONE window that contains multiple instances of a slot. This is even worse than the "no progressives" rule sometimes seen.

What happened to "keep it simple, stupid". A "slots bonus" should allow play on ALL games that are classified as slots. Players who are "slot junkies" are the bread and butter of the casino, as these games keep around 5% of every bet for the house. At worst, a rule banning very large bets should be enough, although this should be enforced by the software through capping the max coin size.

Now, slot players are just as prone to falling foul of game exclusions as the card game players, and common sense has nothing to do with it. Once the preserve of the rogue casino, we now have Microgaming casinos excluding some slots from their slots bonuses, and not just the progressives. The no progressives rule also makes no sense, as the contribution does NOT come from the 5% taken by the house, but from part of the 95% allocated for the overall RTP. Unless you win the jackpot, a progressive is a bad choice for clearing WR on a bonus, as the base game returns less than a regular slot.

I hear what you`re saying (great to see that keyboards batteries refreshed btw ), one aspect of this games and w/r fiasco that dumbfounded me regarding MGS and slots allowed was the Reel Play Poker slot, play on this gives the same w/r percent as playing VP, if this is the case then why wasn`t this game (on release) in the VP section instead of slots, like it is now?.

I`m with you on the PJP stance, there must be an ulterior motive as to why PJP playing is disallowed for w/r and this pretty much covers the whole board of softwares out there.

Another baffling side is the ban on certain slots that multi software casinos have - Whilst playing at VC you cannot play MGS slots with certain bonuses and 10Bet has restrictions, my 1st deposit bonus there I wanted to try Freaky Gym but after checking allowed slots this one was a no can play one, Virgin`s bonuses come with a large list of restricted games also, but at least if you play one by mistake you do not forfeit the bonus etc.

I think one aspect of this we can all agree on and that is the whole bonus infrastructure needs a major overhaul for a high percentage of the software/casinos we play at, no doubting that .

[Slotster!]

I just remembered there's someone I can ask the question actually of how long it would take to replace funds into a RJ fund. I'll get back to you on that.

= "Minutes, alright - maybe an hour. Certainly not days or weeks"

[naththo]

Do we have to remind each other players that they must completely read full of term and condition both on download casino game and on website to ensure they get all sufficient information to know the rules about with or without bonus. Even, if you play without bonus and if you bend the rules, winning money will still be void. So its a word of warning to all please be very careful and follow the rules when you play casino. Respect their rules and they will respect you. If you bend it, they will not respect you. It is all part of rules in every place where go to. Follow the rules is damn simple to follow. Its not hard. There is NO excuse for anyone failing to read term and condition, play it, then complain to PAB about the winning void. Then PAB will declare that you are wasting their and i-rep valuable time.

[vinylweatherman]

Do we have to remind each other players that they must completely read full of term and condition both on download casino game and on website to ensure they get all sufficient information to know the rules about with or without bonus. Even, if you play without bonus and if you bend the rules, winning money will still be void. So its a word of warning to all please be very careful and follow the rules when you play casino. Respect their rules and they will respect you. If you bend it, they will not respect you. It is all part of rules in every place where go to. Follow the rules is damn simple to follow. Its not hard. There is NO excuse for anyone failing to read term and condition, play it, then complain to PAB about the winning void. Then PAB will declare that you are wasting their and i-rep valuable time.

If every player read the terms, and made for the exit at the slightest hint of bullshit, terms would quickly become simpler and more player friendly. The problem is that despite what is in the terms, players are still giving the casinos money and playing.

It is often the headline grabbing offers that come with the most bullshit in the terms. Take a more modest promotion, and the terms are usually simpler.

The multi software platform was meant to expand choice, but by banning games from a specific vendor on such a platform is even worse for the player than if the games were not there to start with. Unless a player is experienced, they are not going to instantly recognise the vendor as soon as they load a game.

Because bonuses are a key part of the online experience, MOST players are being exposed to these restrictions, and relatively few actually get to play the games that are banned for bonuses.