slotocash voided 12,400 win

[Nifty29]

And we of course know that Ms Sloto is truthful.

Do you have an example of when they were not truthful? If you're going to accuse an accredited casino rep of being a liar you'd better have some evidence to back it up.

Ms Sloto has the game logs, which she said she will supply to Bryan and Max if a PAB is lodged, so it fairly pointless to lie if the evidence you provide doesn't support it

Of course, no PABs have been lodged AFAIK which should tell you something.

I'm looking forward to the day when you actually post something positive.

[Casinomeister]

And we of course know that Ms Sloto is truthful.

This is exactly why a number of casino reps won't participate in the forum - comments like that. Accusing someone of lying is pretty damn insulting, especially when you are tactlessly throwing in a comment that has nothing to do with this thread. Don't do it.

[Tirilej]

@ Nifty Slotocash is not accredited here.
Just thought I mention it since I saw that you wrote that in the last thread also

[Nifty29]

@ Nifty Slotocash is not accredited here.
Just thought I mention it since I saw that you wrote that in the last thread also

Cool. Sorry about that

An approaching-senior moment.

[Slotster!]

This is exactly why a number of casino reps won't participate in the forum - comments like that. Accusing someone of lying is pretty damn insulting, especially when you are tactlessly throwing in a comment that has nothing to do with this thread. Don't do it.

Genuine question. Why is it ok for members to (repeatedly) call the OP of the other thread a liar without recourse, but the reps word is taken as truthful until proven otherwise?

[chuchu59]

This is exactly why a number of casino reps won't participate in the forum - comments like that. Accusing someone of lying is pretty damn insulting, especially when you are tactlessly throwing in a comment that has nothing to do with this thread. Don't do it.

Sarcasm aside, is there anything wrong with the statement? Who knows? He may geninely think the casino rep is truthful though I doubt it myself.

There are many reasons why reps wont participate but the bottom line is if they think participation will reap benefits they will be thick-skinned and shrug off all venomous attacks. They are in a business after all and service reps in any industry has to get used to being attacked though I dont think it is civilised.

[Nifty29]

Sarcasm aside, is there anything wrong with the statement? Who knows? He may geninely think the casino rep is truthful though I doubt it myself.

There are many reasons why reps wont participate but the bottom line is if they think participation will reap benefits they will be thick-skinned and shrug off all venomous attacks. They are in a business after all and service reps in any industry has to get used to being attacked though I dont think it is civilised.

Yes thick skin is needed to a degree, such as being able to accept constructive criticism and opposite points of view, but comments questioning personal integrity or character are just childish and rude. Members aren't expected to put up with it so why should reps?

Anyhow, reps are here voluntarily to help and command respect, as long as they maintain their professionalism, which ms sloto certainly has.

It wasn't a genuine comment. It was a sarcastic cheap shot.

[Sloto]

I will be sending gaming sessions to both players today as requested by PM. I will also provide these records to CM if requested.

Ms Sloto

[ksech]

It all boils down to trust. We trust that these casino reps are here to HELP the player. Why should they have to be thick-skinned to do their job? They are human beings, everyone deserves some amount of respect (until that respect is destroyed), respect is earned. And from what I have seen from most of the active reps on this forum, they have earned some token of respect.

We may disagree with them, but they are doing a job, following orders from higher ups. Just like everyone else who has a boss.

Every day there are dozens of reps who log in, but only a handful participate. Maybe that's the way certain casino groups want it, only to work through problems in the background (through PMs, or however it works). It's sad that some reps only "pop" in when there is a problem within their group only and then disappear just as quickly when matters are settled.

There were a few threads during the holidays where reps got involved. The threads were fun for all, it was a nice change of pace. Maybe we can see more of that at CM in 2012...

[vinylweatherman]

It all boils down to trust. We trust that these casino reps are here to HELP the player. Why should they have to be thick-skinned to do their job? They are human beings, everyone deserves some amount of respect (until that respect is destroyed), respect is earned. And from what I have seen from most of the active reps on this forum, they have earned some token of respect.

We may disagree with them, but they are doing a job, following orders from higher ups. Just like everyone else who has a boss.

Every day there are dozens of reps who log in, but only a handful participate. Maybe that's the way certain casino groups want it, only to work through problems in the background (through PMs, or however it works). It's sad that some reps only "pop" in when there is a problem within their group only and then disappear just as quickly when matters are settled.

There were a few threads during the holidays where reps got involved. The threads were fun for all, it was a nice change of pace. Maybe we can see more of that at CM in 2012...

Not in the case of Ms Sloto - you can't get any higher than the owner. This makes her the most valuable asset a player could have here as a rep, and means that she can make decisions much faster than reps who have to make a case to higher management.

Criticism may well be warranted, but personal attacks as a means to pressure her into changing a decision, or to satisfy a personal grudge, are going to incur the wrath of the moderators, and put such posters in line for an unplanned vacation.

Ms Sloto didn't need much convincing that a better way to handle such cases was to add additional WR rather than summary confiscation of winnings, something I have seen only at one other casino, 32Red. This ensures that such strategies are neutered, but without the bad publicity of summary confiscation of winnings.

Sloto was considered the only Rival casino worth playing at because it was NOT at the beck and call of Rival. It has been disappointing that Sloto has continued to use the widely discredited Rival player ratings database rather than make decisions based on how players have played at Sloto and Desert Nights alone.

Had I decided to try out Rival software, the first one would have been Sloto, whereas now it would most likely be Desert Nights.