Grand Duke denied slot winnings, cited self-contradictory terms

[Vetal]

Ok, thanks everybody for reassurance. This is what I wrote back:

well , here is the response

Hi Vitaliy,

This is Dexter from the Grand Duke Casino Support Team.

Playing the same slot machine to increase your funds then switching to another
game or request a withdrawal will violate the terms and conditions.

It is better to play in several games in order to earn your winnings rather
focusing on single game.

[heador112]

Wow this is hardcore nonsense

I wonder why Playtech allow these rogues to use their software

It is a shame they can do that under a EU liscense . Complain to LGA in Malta . If they have enough complaints they will close this shithole Grand Duke .

[Jinn]

I'm also glad they're rogued... it's amusing that their affiliate program is called 'Integra' and all their affiliate ads keep talking about their dedication to integrity, and yet they show the exact opposite in so many cases.

[vinylweatherman]

well , here is the response

Playing the same slot machine to increase your funds then switching to another
game or request a withdrawal will violate the terms and conditions.

It is better to play in several games in order to earn your winnings rather
focusing on single game.

In other words, whatever you do, the terms will be violated.

It makes no difference whether one or several slot games are played, they are all random aren't they

This makes RTG look good, and should be an embarrassment to Playtech.

The sooner this blatant UK whitelist loophole is closed, the better. It seems many other EU countries have decided to regulate by requiring secondary licensing in each country, and even the UK government has realised that consumers are getting ripped off by casinos licensed elsewhere in the EU, as well as in non-EU countries.

It is a pity that this situation will be used to protect state monopolies and preferred businesses, whilst pretending that the new measures are solely for consumer protection.

[chayton]

Playing the same slot machine to increase your funds then switching to another
game or request a withdrawal will violate the terms and conditions.

It is better to play in several games in order to earn your winnings rather
focusing on single game.

This has my vote for "the stupidest explanation of the most stupid term" for this years Casinmeister awards. Definitely they deserve to be in the pit.

[Vetal]

WOW



I have no other words.
Well, except for that I ordered a cashout immediately and will let you know how it goes.

[KasinoKing]

WOW



I have no other words.
Well, except for that I ordered a cashout immediately and will let you know how it goes.

WOW! I wonder how big was the gun they used to shoot themselves in the foot!

So you cashed-out immediately - do you mean this attempted bribe came with NO WR?

KK

[Vetal]

WOW! I wonder how big was the gun they used to shoot themselves in the foot!

So you cashed-out immediately - do you mean this attempted bribe came with NO WR?

KK

If you read the thread carefully from the beginning you will see that the "bribe" is a mere return of previously confiscated winnings. And since they were confiscated from a cashout which was made after completing the WR, I just put it back into the cashout.

[chuchu59]

WOW



I have no other words.
Well, except for that I ordered a cashout immediately and will let you know how it goes.

This is supposed to be a bribe so you shouldnt meet any problems with the cashout. They know you cant or wont amend your statements but was hoping you simply told us you were paid after winning with the $750. They had not counted on you cashing out immediately and posting their 'bribe'. They thought you would chuckle at this 'great offer' and rub hands with glee.

Grand Duke and other rogues,sometimes it doesnt work out this way. There are righteous players like Vetal who would rather put you to shame than being bribed.

[Tirilej]

Doesn't it also say that You just recieved a CAD750 bonus!
I do hope you get your money but the wording Bonus imply that it's not real cash.