Roguish PKR revoking bonus for no reason.

[Rhyzz]

I'd like to get something straight here...

If I decide to deposit with PKR, say $200 to claim the maximum bonus they offer...I then go and play 97% payout slots...I hit a big win towards the end of my play, get my balance up to around $2k or so and continue to play until I meet the wagering requirement for the bonus....they will then remove the bonus and tell me that I'm a bonus abuser?


AGCC Seem to have missed 1 crucial point - the guy is playing Casino Hold'em for god sake. These bonuses are set up in such a way that the house edge should still earn the house a profit. They have some nerve taking the bonus from someone who has met the T&C's of an offer whilst playing a HUGE house advantaged game.

I certainly won't be going near PKR in future... Bonus abuse after playing Casino Hold'em? You're having a laugh.

[dominique]

True, playing casino holdem makes it twice as silly. But regardless of what game was played, he needs to be paid.

[Rusty]

I have still not heard from the gambling commission as to whether pkr.com are Licensed with them and have sent a follow up email.
This was after an odd telephone conversation in which I was told that they could not give me an answer over the phone.
I have done several searches of licensees on their site including PKR Limited and pkr.com and so far these searches have come up empty.
It is still possible they are licensed under a different name though so I hope for confirmation from the Gambling commission.
I note that the Casino does not advertise they are licensed by the UK gambling commission and this is reserved for the poker site which seems odd.
If it turns out they are not licensed by the UK gambling commission yet advertising that they are, well you can draw your own conclusions.
Lets wait and see.

[Snake Eyes]

Originally Posted by Rusty

I have still not heard from the gambling commission as to whether pkr.com are Licensed with them and have sent a follow up email.
This was after an odd telephone conversation in which I was told that they could not give me an answer over the phone.
I have done several searches of licensees on their site including PKR Limited and pkr.com and so far these searches have come up empty.
It is still possible they are licensed under a different name though so I hope for confirmation from the Gambling commission.
I note that the Casino does not advertise they are licensed by the UK gambling commission and this is reserved for the poker site which seems odd.
If it turns out they are not licensed by the UK gambling commission yet advertising that they are, well you can draw your own conclusions.
Lets wait and see.

I believe their UK licence is a Software Operating Licence (Remote) - which authorises their software development

Their casino and poker operations are conducted under an AGCC licence

[fatshaft]

Originally Posted by Snake Eyes

I believe their UK licence is a Software Operating Licence (Remote) - which authorises their software development

It is, and is clickable from the link on their homepage giving a full description. http://www.pkr.com/about-pkr/pkr-integrity.cfm

[Rusty]

Thank you both.
It is still not clear to me that Pkr.com is covered by this license as the license covers PKR technolies ltd
"to manufacture, supply, install or adapt gambling software"
It does not state that they are licensed as a remote gaming or casino operator.
It is clear that the above does not cover a remote Casino as they are licensed by Alderney for this operation, so in what part does it cover a remote poker room?
Perhaps someone with a little more knowledge in these matters can clarify.

[Snake Eyes]

Originally Posted by Rusty

Thank you both.
It is still not clear to me that Pkr.com is covered by this license as the license covers PKR technolies ltd
"to manufacture, supply, install or adapt gambling software"
It does not state that they are licensed as a remote gaming or casino operator.
It is clear that the above does not cover a remote Casino as they are licensed by Alderney for this operation, so in what part does it cover a remote poker room?
Perhaps someone with a little more knowledge in these matters can clarify.

Their UK held licence doesn't cover casino or poker operations. It is simply software development. I imagine PKR Technologies Ltd are a wholly owend subsidiary

Casino and poker operations will be under their full Alderney licence.

[Snake Eyes]

For reference, the provisions of their licence are set out in s.97 of GA2005 (didn't have my copy to hand earlier on)

[Rusty]

Thanks Snake,

Hmmm,
This what it states in their link under licensed on the Poker site,

PKR is licensed and regulated by The Alderney Gambling Control Commission (AGCC).

Now correct me if I am wrong but UK gambling commission and Alderney gambling control commission are Two different beasts yet it clearly states they are licensed by the UK gambling commission on the poker site.

It seems that the actual poker site is not licensed and regulated by the UK gambling commission but by Alderney and they are only licensed to provide software by the UK gambling commission,

To some that would look like a sneaky ploy.

[vinylweatherman]

Originally Posted by Rusty

Thanks Snake,

Hmmm,
This what it states in their link under licensed on the Poker site,

PKR is licensed and regulated by The Alderney Gambling Control Commission (AGCC).

Now correct me if I am wrong but UK gambling commission and Alderney gambling control commission are Two different beasts yet it clearly states they are licensed by the UK gambling commission on the poker site.

It seems that the actual poker site is not licensed and regulated by the UK gambling commission but by Alderney and they are only licensed to provide software by the UK gambling commission,

To some that would look like a sneaky ploy.

Deception by omission. They must know that it is everyday players that read the site, not lawyers (for the most part), and the obvious interpretation is that the Poker room is licenced by both the AGCC and the UK Gambling Commission, which looks like overkill.
The UK licence is merely one for the company supplying and developing the software, and this is not made clear at all, in fact it is the opposite, both statements are displayed alongside each other without any qualification.

Maybe a few disreputable outfits might cotton on to this, using a software that has a UK development and distribution licence, and then having "Licenced by the UK Gambling Commission", perhaps in the vicinity of the logo for their software, and knowing full well they are obeying the LETTER of the rules, but knowing that players will draw the wrong conclusion from the clever placement that the casino itself holds a UK Gambling Commission licence.