I understand Bryan is on holiday, his autoreply says to contact one

[SPINWIN]

Of the forum managers if something comes up that is urgent. I have an urgent issue concerning spinwin, who should I contact? thanks, Jonathan Preminger, Owner, spinwin. you can e-mail me on Jonathan@spinwinpartners.com

[IanO]

I've clicked the 'report post' button for you, to make sure one of the mods spots this soon. Hopefully you wont be waiting long for an answer.

[maxd]

I have an urgent issue concerning spinwin, who should I contact?

Hi, Max here. I'm one of the forum Moderators and work with Bryan. You can send me a Private Message (here) and I'll do what I can for you.

Regards,
Max Drayman
Casinomeister.com, Player Complaints Manager and Forum Moderator

PS. I have also emailed you at the address given.

[Nifty29]

Wow.

Less than 20 minutes Max. Nice work!!

[maxd]

Thanks, so far no reply though.

[maxd]

Turns out this is regarding WARNING SpinWin Casino: no pay, CS on auto-responder. Needless to say the OP wants that removed.

[Nifty29]

Turns out this is regarding WARNING SpinWin Casino: no pay, CS on auto-responder. Needless to say the OP wants that removed.

Is there reasonable grounds? Or just a desperate attempt to stop the bad press?

[chayton]

Turns out this is regarding WARNING SpinWin Casino: no pay, CS on auto-responder. Needless to say the OP wants that removed.

7 months since the player had the issue, 5 months since the first warning. Now suddenly when Bryan's on holiday it's urgent?

[vinylweatherman]

Well, I am sure the matters raised by the PLAYERS was "urgent", but all they got was "CS on autoresponder", and a wait of some months, ........ and counting.

Only NOW has the owner of this outfit seen fit to respond to the issue, but sadly most people have chalked this up to experience and considered this outfit rogue. Unfortunately, people are on holiday, and Bryan is on a LONG vacation, so since Bryan decides on such things, it will be at least a month before any action can be taken on whether to remove the casino from the pit, although Max can add an amendment to his warning.

Since the OP thinks this is urgent, and Max is here, this gives a month to explain WTF was causing the "meltdown" in CS that generated the complaints, and resolve the outstanding problems.

If the OP isn't serious about dealing with these issues, all this will have achieved is to place a new thread to highlight this old issue once again, not something that is helpful to Spinwin.

[maxd]

Is there reasonable grounds? Or just a desperate attempt to stop the bad press?

So far all I've seen is that it's "urgent". I've explained our reasons and position to him. That's pretty much where things stand for now.