Confused?

[WagerWitch]

Let's not be too quick to call a sow's ear silk shall we?

Statements like "How Can the Admin ban a Legit User?" and "That is embarrassing and bs if you ask me" are not attempts to explain or understand anything. They are attacks, plain and simple.

Also things like "as soon as something nice is said about a Casino then its assumed its a plant" are attacks, not to mention being completely untrue and groundless. Statements like "surely you should give people the benefit of doubt first and not shoot from the Hip" are similarly intended to cast doubt on the forum management and imply that we are unfair, arbitrary and incompetent.

These are not "trying to explain" anything. They are intended to harm the site and undermine our reputation. And we are supposed to be all cuddly and sympathetic to this? Not bloodly likely!

If the person in question was trying to explain or understand they could have approached this in any of a number of ways not including accusations and defamatory attacks made in the most public and potentially damaging way for an issue that they know virtually nothing about (like the rest of us because none of us had seen the original offending material nor heard from the Mod in question).

If there are questions, inquire. If there are "explanations" make them. Attacking, insulting, casting aspersions and defaming do not qualify as either and it's a white-wash to pretend they do, regardless of the offended party's complaint.

OK Max - I can totally agree with that - as long as I can also see the other person's POV as well.

Balanced - it seems that both should equally be nice to each other.

[jetset]

Very well said, Max - there are certainly better ways in which this industry rep could have handled this matter with just a little forethought...and the public postings do come over as an attack imo.

[topboss]

I didn't honestly think that the posts that Miles made came across as an attack. Granted , he did get a bit upset and said a few things that could be seen to be undermining the mods, but I don't think that was his intention at all, and he has apologized if he came across in this way.

I can, however, also see where he is coming from. Players are very quick to criticize casinos when they screw up, but aren't always quick to say nice things too, so I can understand Miles getting excited to see a nice post for a change, only to be disappointed to see it removed shortly afterwards.

I never actually saw the lady's post but perhaps she should not have made mention of the bonuses ( I read in one post that she apparently did this ) This is possibly why it might have looked as though she was a "casino insider" trying to drum up support for the casino, but I think Miles reaction has proved that this was not the case.

[Casinomeister]

Geeze, I step out for the morning and I have a three page thread on a banned user.

Okay, okay I admit it. I banned this user. Here's why:

I shoot from the hip, and I'm a damn good shot. When I was in the military, I scored "expert" with the M16A1, M60 machine gun, and the M203 grenade launcher (my favorite) for all of my years in the service. I'm good at spotting targets, and I rarely miss.

Utilizing these skills in the forum, I observed our "banned" user sign up, make a post in the intro section, and then within a short time post a hyper-glowing post that was pretty much ad-copy in the forum. I could have deleted the thread and issued a warning, but this behavior was strictly shill-like, and I was in an unforgiving mood. And looking back, it was more shill-like than spam.

If this was a true "friendly fire" hit, then not a problem. I can re-instate the account. It's happened before when someone has inadvertently or unknowingly spammed the board - they usually email me their "oops - sorry, didn't mean to do that" and their account is opened up. I'm easy.

In this situation, the member never emailed me. I understand she contacted the casino rep who didn't like the fact that this player was booted and the thread was clipped. Well, sorry 'bout that - I'll open her account since the Casino rep can attest she's a real player...

Final note: as Max says - this is not a democracy. And to go further, this is not a fluffy "casinos are soooo cool" kind of forum. This is a forum where we discuss all aspects of online - and offline gambling. If casino operators want their players to come here to plug their ops, then they will have to expect that these posts may be nuked.

I have no problem having newbie members discussing their positive experiences. But when it's full of ad copy, the moderators and I will take corrective action.

[WagerWitch]

Geeze, I step out for the morning and I have a three page thread on a banned user.

Okay, okay I admit it. I banned this user. Here's why:

I shoot from the hip, and I'm a damn good shot. When I was in the military, I scored "expert" with the M16A1, M60 machine gun, and the M203 grenade launcher (my favorite) for all of my years in the service. I'm good at spotting targets, and I rarely miss.

Utilizing these skills in the forum, I observed our "banned" user sign up, make a post in the intro section, and then within a short time post a hyper-glowing post that was pretty much ad-copy in the forum. I could have deleted the thread and issued a warning, but this behavior was strictly shill-like, and I was in an unforgiving mood. And looking back, it was more shill-like than spam.

If this was a true "friendly fire" hit, then not a problem. I can re-instate the account. It's happened before when someone has inadvertently or unknowingly spammed the board - they usually email me their "oops - sorry, didn't mean to do that" and their account is opened up. I'm easy.

In this situation, the member never emailed me. I understand she contacted the casino rep who didn't like the fact that this player was booted and the thread was clipped. Well, sorry 'bout that - I'll open her account since the Casino rep can attest she's a real player...

Final note: as Max says - this is not a democracy. And to go further, this is not a fluffy "casinos are soooo cool" kind of forum. This is a forum where we discuss all aspects of online - and offline gambling. If casino operators want their players to come here to plug their ops, then they will have to expect that these posts may be nuked.

I have no problem having newbie members discussing their positive experiences. But when it's full of ad copy, the moderators and I will take corrective action.

Fair Deal Bryan.

Me - I just want a love fest...

Where everyone is kind to everyone.

[jetset]

Just a closing thought...was this poster a player and an affiliate also, or just a player?

[MilesSM]

Just a closing thought...was this poster a player and an affiliate also, or just a player?

She was a Player

[vinylweatherman]

Reading this makes me think of a different, yet very similar, situation. Player signs up at casino, then get banned, no explanation, no discussion. The most they can get out of the casino is "we reserve the right to decline to offer you an account - we are not obligated to explain why".

The player is usually as enraged and emotional as the rep has been in this case, swearing innocence of any wrong doing, but they face one HELL of a fight to overturn the decision.

This is the same concept, but the other way around. WHY is is OK for casino operators to behave like this, yet it is NOT OK for the moderators of this forum to take this kind of decision based on "indicators" that the newbie is not what they seem.

MilesSM - remember this next time your casino "reserves the right" to throw out a player for "unspecified reasons", might they too be innocent, and your "indicators" merely another case of "friendly fire". As in this case, casino operators are NORMALLY right, but seem unable to accept that SOMETIMES they have got it wrong.

Now, after a fight, this newbie has been reinstated on the basis that this time it WAS most likely a case of "friendly fire", brought on by the deluge of spamming and shill posts.

Like casino operators, the mods do NOT "google" and do in depth research on every shill and spam like post, they act on the evidence presented on THIS forum (and on us reporting posts that look spammy). They CANNOT assume that players use the same username on all forums either, and in such cases, "googling" would not help anyway.

[dominique]

Now, I am not a mod here but have moderated forums for many years, I own several myself (many not gambling related).

There is a strong trend of spammers that are hired by casinos or other businesses and come in to do nothing but spam. (shill)

Usually you see one or two somewhat legit posts, and then the mess starts.

After years of seeing this, you develop a "nose" for these guys and, getting tired of following them around and watching every post of theirs like a hawk, you start banning at an earlier time.

Keeping track of spammers can be an extremely work intensive thing. They are a plague. Forum owners hate spammers with a passion. I don't blame mods who have a quick finger on the trigger at all. Banned people can always write to the forum owner and explain themselves.

That said, mistakes do happen.

Another example of a few bad eggs spoiling it for others.