[Closed] robbed by Check n Raise poker and Redkings

[rubberducked]

thanx max really appreciate all the help cheers

[maxd]

Please note that I have moved malleeboy's PlayersOnly issue to it's own thread here (entitled "unfortunate issue with PlayersOnly").

[rubberducked]

hey mazwas just wondering if there is any news back yet from the ombudsmen?

[maxd]

Oops! Sorry 'ducked, I lost track of this due to the holidays and didn't get around to email them yet. I'll do that today. My apologies.

[rubberducked]

cheers max

[maxd]

Well, I see that they've posted this at the Ombudsman page:

Due to the holiday season all inquiries to the Ongame Network Ombudsman as of December 22 will be handled in the new year.

My guess is that we're better of waiting until Wednesday the 2nd before sending them anything. If we do it today it'll just get stuck in their Xmas backlog and we'll have that much longer to wait.

[rubberducked]

any news max?

[maxd]

No, but that's no surprise. You can expect a few days turn-around on these things, at best.

[rubberducked]

hey max i was just wondering if there was any news?

[maxd]

Ok, just heard back from the Ombudsman crew. Cutting to the chase here's what they said:

...once the nick of "rubberducked" account is known to us the complaint will be forwarded to the centralized Ongame Network fraud unit for further investigation.

I presume they want your account name at CnR. If you could send that to me via PM I'll forward it to them and ... I guess we go to the next step, whatever that might be.