[Closed] robbed by Check n Raise poker and Redkings

[rubberducked]

P.S are you an ex fruit machine player like me?

[maxd]

Ok, I've heard back from CnR. According to them the way forward seems to center on the fact that ChecknRaise was a member of the Ongame Network and Ongame oversees security, risk and fraud issues for the network. So here's the gist of what they had to say:

This player's account was flagged by Ongame and subsequently blocked. (I believe Red Kings is also an Ongame site, so the reason for the block on both sites may be linked) .... I would suggest as a first step is that the player contact an Ombudsman that Ongame has set up for players' complaints with respect to one of the Ongame partner sites. ( He could access this by going to theongamezone.com/ombudsman ). Hopefully the player will be able to get help this way. If this does't work I can try to see what I can find out from Ongame ...

So that's that. I'll alert the Ombudsman to what's going on here and see if that precipitates some action. I'd suggest the player(s) do the same.

[rubberducked]

well its been nearly a week now and still no word as regards to my little problem
i have not heard back from brandon or the ombudsman.
have you heard anything max?

[maxd]

No, I haven't. Somewhere on the Ongame site though it does say that issue submitted to the Ombudsman will take some time to be processed. I thought they said 21 days but I can't seem to find that just now.

[vinylweatherman]

Originally Posted by rubberducked

P.S are you an ex fruit machine player like me?

Yes, I played alot up to around 1996 when it began to go downhill.
The worst loss was when they changed to all cash payouts and all the old "skill climb" features were replaced by pseudo-skill (as in rigged) features where you could not get the jackpot unless the machine was really ready for it.
I still played somewhat after that, but have not been on my rounds for a couple of years now.
The new gambling act has bade things worse, in that many of the motorway fruit machines are closed off because they now require an ejector of under 18's to be permanently stationed in the machine area, not just using CCTV from the shop or restaurant with half-hourly checks.
Naturally, if I got some decent "info", I would be off on a trip, knowing full well it probably would not last long.
It's a good job online casinos came along to fill the void

I have thought of going out again and seeing what has changed over the last two years, but it would mean getting cold and/or wet, so I will probably wait till spring or summer.

[maxd]

Originally Posted by rubberducked

well its been nearly a week now and still no word as regards to my little problem ....

I just want to be clear about this: you did submit your complaint to the Ombudsman, correct?

[rubberducked]

yes max i did submit my complaint to the ombudsman,guess we just wait and see what they say about this?

[maxd]

It's a question of dates. When did you submit your thing to the Ombudsman?

[rubberducked]

cant remember exactly when it was max but i am sure it was at least a week ago

[maxd]

Well, I'd say that's about long enough. I'd say you've been pretty patient about it. I'll send them something too and maybe between the two of us we can get some action happening.