It's difficult as a moderator to know where individuals draw the line. The best I can do is to judge on how I would react...it's not perfect but it's about the best I can do without understanding people's thresholds.
I deliberately don't take part in confrontations, partly because I feel as a moderator it could get awkward, partly because I feel the best way of treating people who are rude and abnoxious is simply to ignore them.
When I see posters responding to criticism, I make a judgement based on their attitude: if I see sensible and considered responses, I keep a close eye and might delete / edit posts etc if the criticism gets too personal. If they show aggression back, I leave them to fight it out. Invariably it ends in tears but you make your bed
IMO. A *lot* of posters here report posts they feel are unfair too and that plays a big part. This thread currently has zero open complaints for what it's worth.
IMO if you want to be confrontational, then you have to be prepared to take it too.
I don't see my role as Moderator as being a nanny though and I certainly don't read every post and thread - I'd never get any work done! If someone has a problem with another poster and asks for help, I'll take a look and decide what action should be taken, but please don't expect me to take sides and fight battles because that's not what we're here for.
Gambling, like politics, is emotional and will attract all sorts. You have to trust participants to use their best judgement in participating but at the end of the day I'm happy to step in if a poster PM's me asking for me to look into something or reports a post. I appreciate a lot of people find it difficult to deal with criticism and I also abhore rudeness, but it's a two-way street.
If you think someone has been rude,
report the post. We don't/can't read everything but we'll happily look into it. Until today I haven't been following your situation so I don't really fully know what it's about I'm afraid and no-one's reported anything which is unusual in threads where attacks are getting personal.
Cheers
Simmo!
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