"888 has opened you an account..."

[rainmaker]

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I have not used 888.com in years, but I do have an account there.

Today I got another promotion mail from 888. They have actually opened an account for me at another casino, Casino-On-Net.com.



Spam888.JPG

[rainmaker]

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I was curious about the account that they have opened for me at another casino, so I downloaded Casino-on-Net.

And yes, the account is in my name with my personal information. Ready to be used for deposits and play.

For information, 888.com is the casino listed in the accredited section. But they have many "in-house brands such as i) 888, (ii) Casino-on-Net, (iii) Pacific Poker, (iv) 888sport, (v) 888ladies, (vi) 888games, (vii) 888casino, (viii) 888poker, (ix) 888pachinko and (x) Reef Club Casino"

Casino-On-Net and most of the "in-house-brands" are not accredited on Casinomeister.

So be aware. If you open an account at the accredited 888.com casino, then they may open accounts at other casinos in your name without your permission.

My opinion is that this is unacceptable for an accredited casino.

[1366613]

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My opinion is that this is unacceptable for an accredited casino.

Im with you that is unacceptable . And they create another account for you. I had an account at 888, but i closed it. And i didnt received any email about new account.

[Rachel888]

Thanks Rainmaker,

This is an issue that has been resolved in the past, we do cross market amongst our in house brands. We are not giving your personal details to anyone outside of 888 or it's in house brands.

If you were to receive an email saying that we had opened an account for you at a casino that has no relation to us, I would then worry.

So I thank you for your concern about sharing details, but we have been very open about the fact that we share details amongst our in house brands such as Casino On Net.

If you don't want the account or the free money in it you are free to close it.

Regards,
Rachel

[chuchu59]

Thanks Rainmaker,

This is an issue that has been resolved in the past, we do cross market amongst our in house brands. We are not giving your personal details to anyone outside of 888 or it's in house brands.

If you were to receive an email saying that we had opened an account for you at a casino that has no relation to us, I would then worry.

So I thank you for your concern about sharing details, but we have been very open about the fact that we share details amongst our in house brands such as Casino On Net.

If you don't want the account or the free money in it you are free to close it.

Regards,
Rachel

I would not expect this sort of reply from an accredited group. It seems dont really understand Rainmaker's concern judging by your tone.

[maxd]

My opinion is that this is unacceptable for an accredited casino.

FWIW, Bryan has been flagged on this. I expect he will weigh in as soon as he's back online and up to speed (returning from holidays).

[vinylweatherman]

Thanks Rainmaker,

This is an issue that has been resolved in the past, we do cross market amongst our in house brands. We are not giving your personal details to anyone outside of 888 or it's in house brands.

If you were to receive an email saying that we had opened an account for you at a casino that has no relation to us, I would then worry.

So I thank you for your concern about sharing details, but we have been very open about the fact that we share details amongst our in house brands such as Casino On Net.

If you don't want the account or the free money in it you are free to close it.

Regards,
Rachel

This is EXACTLY the kind of thing that gets players into trouble with the white label brands, so the main brand should NOT be legitimising this kind of behaviour in this way. Doing this teaches players that they are not only allowed to have accounts at as many Cassava powered casinos as they want, but that this is SO desirable a behaviour that the casinos don't just wait for players to do it, they do it FOR the players, and then tell them afterwards. The email also more or less rams the welcome bonus down the recipients throat, which is the REAL issue with the white label casinos, where it is players that claim a bonus at more than one white label that get pretty harsh treatment, even though AGAIN it is cross marketing, but among the white label brands, that causes the problem.


The PROPER way for an accredited casino to do this is to send an invite to the player, and let them make up their own mind as to whether to take it up and register their own account. If players are now reluctant to take up cross marketing offers, 888 only have themselves to blame for how they treated players in the past who were lead by such cross marketing into situations where they had winnings confiscated by breaking "unwritten rules" about taking up welcome bonuses at sister casinos.

[rainmaker]

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Yes chuchu59, I was really surprised to se the arrogant tone in the 888 reps reply. They clearly do not understand the issue here. This is of course not only about "sharing details".

We know that they cross promote. And that is OK within certain limits. But here they have not only shared details for promotional purposes, they have even used these personal details to create an account at another casino without my knowledge and consent. And that is my concern, not that they have shared details between in-house brands.


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[chuchu59]

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Yes chuchu59, I was really surprised to se the arrogant tone in the 888 reps reply. They clearly do not understand the issue here. This is of course not only about "sharing details".

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Yes its really disgusting as they seem to be saying you should be grateful to them for gifting you free money.

[rainmaker]

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Maybe I will recieve another promotion mail from them again soon saying:



Congratulations! We are now forcing you to play even more!

We have opened another two new accounts in your name at Reef Club Casino and 888poker.com. You now have a total of 4 accounts in 4 different 888 casinos. We do not know if you play poker. But as mentioned, a brand new poker account is also ready for you.

Do you feel a bit feminine sometimes? Not a problem! Next week we will open a brand new account at 888ladies.com for you, so stay tuned!

conditions: by reading this e-mail, you are agreeing that we, the company can do whatever we want