vegas2web

**LaHutti** · 20th August 2011, 07:20 AM

Originally Posted by melnrs

Just thought i would through in a little update of my situation. the total i cashed out was $10250. First they were supposed to honor my standing with redflush and no documents were to be required, but then they decided that all my documents needed to be submitted. i submitted them all and got an email we have accepted all of your documents and will now process your withdrawal. that was yesterday. Last night I get an email saying they never received the front of my drivers license, which of course they did. Anyway the email is just a form email so they say that was to tell me that all the documents that i sent were good, however it was not set up to tell me the ones i was missing. So sent my DL again, then this morning i get an email, yes we got your dl and now ALL of your documents have been approved, however since it took so long for you to get the documents in, our payment batch for today has already gone out and you will now have to wait till monday. Once processed on Monday, you should receive it in 5-10 days. So there you go not looking too promising. I never ever had a problem with redflush and usually received payment from them in 24 hours or less. Since they set up my account and recommended them i am going to contact redflush and see what they have to say. i will update as the saga continues. BTW that was the biggest win I have ever had so it would be sad if it were jaded.

Seems to me, that things, sofar, are going according to plan.
The casino obviously need to be sure of who they're sending 10K to. After all it is a pretty nice amount.
I would lean back, and see what happens monday, and not post any more (actually I wouldn't have posted anything at all, until there was a problem, or I had the money in my hand, but that's just me.)
I don't see ANY indication, that there should be a problem....yet, and don't know why anyone would see a problem sofar....but then again, I'm not in the states ....is it different down there ... I mean, is the risk of a casino not payting you bigger there, than anywhere else, really ?
Congrats on your great win

**melnrs** · 20th August 2011, 06:36 PM

Well i definitely wasnt posting to bad mouth the casino or anything my original intent was to see if anyone knew anything or had any experience with the casino. I was burned a few times in the past. I lost $1700 in the whole quicktender thing and several wins on less than reputable casinos in the past took months to collect. One positive thing I can say is that their customer support is very nice and very prompt with a response. I guess i'm just a little inpatient thats all.

**melnrs** · 24th August 2011, 02:14 AM

Just a little update, I had emailed Redflush where I used to be a VIP, anyway within hours got a call from Vegas2web and the person reassured me i would be paid. I also got an email from Redflush that said they stood behind vegas2web and that they were a reputable casino. So far I have received $1250 of the $10250 so things are definitely looking up. I hope this casino will get to be a accredited casino as so far they seem to be doing what they say and I had the biggest win of any casino i have ever played in the past ten years.

**chuchu59** · 24th August 2011, 03:29 AM

It is really reassuring to learn that a reputable outfit like Redflush stands behind a Rival casino. I had originally thought that the op had no chance of getting paid but now things seem to have turned for the better. I have no faith in getting paid from any Rivals nowadays and coupled with the fact that they have curtailed many depositing options I havent deposited at a Rival for nearly a year. If the op does get paid and quickly too I might change my mind and some players are likely to be less sceptical and start depositing at V2W

**Diane** · 24th August 2011, 04:35 AM

Originally Posted by Diane

__________________________________________________ ______________________________
Today's email from Vegas2Web:

Hi Diane,

I hope you’re well and looking forward to a great weekend.

Following up on your withdrawal query – it has been found that there was a technical issue with a batch of payments and unfortunately yours seems to be included. The good news is that management have taken the decision to re-issue this payment to you. This will be done shortly, if not already and the funds should reflect in your bank account at the latest, the end of next week. I will however confirm all the details as soon as I receive them.

Please accept my apologies for the inconvenience caused Diane and thank you for your patience and understanding.

Take care and have a great evening and weekend ahead!

Regards,
Naeema

Vegas2Web VIP Team
__________________________________________________ __________________________________
I replied that I took offense at their statement that "management have taken the decision to re-issue" payment to me. Made it seem like they were doing me a favor to get me my money. After I had to repeatedly follow up, I may get it by end of next week.

FWIW.

Diane

Update - money arrived at bank this morning.

Diane

**chuchu59** · 24th August 2011, 05:57 AM

Originally Posted by Diane

Update - money arrived at bank this morning.

Diane

The reply from V2W is quite funny as they seem to say that the reissue of payment is a favour to you when in fact it should come as an apology and the reissue of payment should be a mere formality. Anyway, great to hear your money arrived safely.

**Diane** · 24th August 2011, 06:47 AM

Originally Posted by chuchu59

The reply from V2W is quite funny as they seem to say that the reissue of payment is a favour to you when in fact it should come as an apology and the reissue of payment should be a mere formality. Anyway, great to hear your money arrived safely.

I agree and that's what I basically told them.

Diane

**melnrs** · 27th August 2011, 02:27 AM

Checked my bank today and all the money was there. they paid me the entire win $10250 in less time that It usually takes some of the accredited casinos I played at. I was very impressed. Looks like I will continue to play there. i asked them to give me a special bonus only for casinomeister members and they said they will think about it.