
Originally Posted by
Mario
Hi Steveh35,
Hope you are well.
Please note that even though you do have an account you are still eligible for the offer as stipulated on the CD.
Please do contact support once you've made your qualifying deposit into the account and we will gladly grant you the promotion on the deposit made.
Please do be aware that potentially you could have qualified for another bonus on this already existing account and in cases such as these if you were credited automatically by the system you are required to either request that we remove the bonus for you so that you can participate in the CD offer or alternatively complete the promotion in full and take up the CD promotion there after.
Please do not hesitate to contact support as they will gladly assist you in this matter.
Best regards
Mario
I got this, and already have an account with Grand Mondial. The offer even KNOWS this, since it SPECIFICALLY says "....missed you", indicating it was sent based on me not playing on my account for a while (I missed ONE weekend
)
I did wonder about it, because clearly I could NOT get the offer at the account at Grand Mondial, therefore it seemed I could NEVER "take all four" to qualify for the 200 spin completion bonus.
Now it seems I CAN actually take up all four offers, even the one for my existing account, if what Mario has posted is correct, and qualify for the 200 spins.
I worry though, are SUPPORT aware of this, or will there be problems arguing the case with them that I am allowed the offer on my existing Grand Mondial account, and that I should get the 200 spins completion bonus.
I might have a go next week
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
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