[Resolved] Rival/Pantasia representative or somebody else to look into this

[gambblex]

Hi!

At the end of June I registered at AlwaysVegas,took a couple of bonuses,played slots only,submitted a withdrawal,was offered a reversal bonus and even free $5.Next day I logged in to flush my WD.Next day my account was LOCKED.

My MB deposits went to familiar payments@pantasia.com . I deposited there million times and received a number of cashouts fom there.I contacted the rep via chat on Pantasia casino website.They have access to my emails to AV and such.All I get these days: "Your account is still being reviewed"

My emails are ignored.If someone could give me a hint whom I might contact about this that would be much appreciated.

[rjb]

The same thing happened to me from always vegas.they locked my account after i won.A week later i got an email from them saying that my withdrawl was denied and i can only cashout my original deposit.I hope somebody does something about this casino.

[felicie]

In this forum there is a wonderful place listing casino reps you may possibly contact but please don't ask me where since I will just have to look for it too. good luck with all that though. sounds pretty stinky.

Found it! Up above in menu bar click on " I-gaming & Forum Reps

[mattsgame]

Hi!

At the end of June I registered at AlwaysVegas,took a couple of bonuses,played slots only,submitted a withdrawal,was offered a reversal bonus and even free $5.Next day I logged in to flush my WD.Next day my account was LOCKED.

My MB deposits went to familiar payments@pantasia.com . I deposited there million times and received a number of cashouts fom there.I contacted the rep via chat on Pantasia casino website.They have access to my emails to AV and such.All I get these days: "Your account is still being reviewed"

My emails are ignored.If someone could give me a hint whom I might contact about this that would be much appreciated.

Hi Gambblex,

This list of reps is here http://www.casinomeister.com/forums/showroster.php

JSM_Jason seems to be Pantasia's contact and they have been online today so maybe shoot them a pm. I'm unsure if he can help with AlwaysVegas problems but does not hurt to ask.

Goodluck i hope you get this sorted.. its never a good look when accounts are locked and no one wants to help.

cheers

Matt

[KasinoKing]

My emails are ignored.If someone could give me a hint whom I might contact about this that would be much appreciated.

The same thing happened to me from always vegas.they locked my account after i won.A week later i got an email from them saying that my withdrawl was denied and i can only cashout my original deposit.I hope somebody does something about this casino.

I have sent a message to the Always Vegas rep, pointing them to this thread.
I will let you know if/when I get any response.

KK

[gambblex]

Hi!
Thanks everyone! Actually,I already did some research in Igaming reps section trying to find somebody who could give answers on Rival related questions, with not much success though.

Special thx to KK! Wold be nice to hear some good news in at least one of AlwaysVegas threads.

Btw I got a withdrawal confirmation email but wasn't even asked for docs.

Ok,let's see.

[rjb]

I got an approved withdrawl conformation email also right before i was locked out of the casino.

[JSM_Jason]

Hey everyone, just to clarify, I represent Paradise 8 and Cocoa Casino (2 of the original 4 Rival casinos) only. I don't have anything to do with Pantasia or AlwaysVegas. I believe the affiliate manager for Pantasia is James Nolan, you can contact him at: affiliates@pantasia.com, I'm not sure about AlwaysVegas though, sorry.

If anyone has any questions or concerns regarding our two properties though I'd be more than happy to speak with you.

My email addy is jason@thejetsetlife.com

Jason

Hi Gambblex,

This list of reps is here http://www.casinomeister.com/forums/showroster.php

JSM_Jason seems to be Pantasia's contact and they have been online today so maybe shoot them a pm. I'm unsure if he can help with AlwaysVegas problems but does not hurt to ask.

Goodluck i hope you get this sorted.. its never a good look when accounts are locked and no one wants to help.

cheers

Matt

[rjb]

gamblblex have you heard anything else about your withdrawl?

[gambblex]

Nah.Just noticed the casino client installed 7 new updates.