Casino33 financial problems?

[Artico]

Played in casino33 at the end of last month and experienced a bit slow withdrawal process to Moneybookers - luckily got paid after all. It seemed they had to upload money to MB to pay me.

https://www.casinomeister.com/forums/threads/casino33.36220/
Having read this I really was lucky

 

[chuchu59]

Yep, you are very lucky.

Guys, let's bump this thread once in a while to ensure that everyone gets notice of Bryan's warning.

 

[4 of a kind]

This morning I read Bryan's warning on casino33. I haven't heard from them for some time now. All of a sudden this afternoon I receive a call from casino33 (forgot his name) He offers me a 400% deposit bonus. I didn't even ask what the play through was but responded "first of all I'm not interested in bonuses, and I heard your site is in some kind of financial stress". His response was "yea, there's a disgruntled employee starting rumors". I of course didn't mention casinomiester or that Bryan in fact posted it. But you could sense his tone changed from optimistic to pessimistic quickly when I said that. I closed with "I appreciate the offer especially if the site is broke". Click

 

[Roanan]

I wonder why a casino that seems to be going out of business (per CM warning) would have a brand new rep sign up today?

 

[Pinababy69]

This morning I read Bryan's warning on casino33. I haven't heard from them for some time now. All of a sudden this afternoon I receive a call from casino33 (forgot his name) He offers me a 400% deposit bonus. I didn't even ask what the play through was but responded "first of all I'm not interested in bonuses, and I heard your site is in some kind of financial stress". His response was "yea, there's a disgruntled employee starting rumors". I of course didn't mention casinomiester or that Bryan in fact posted it. But you could sense his tone changed from optimistic to pessimistic quickly when I said that. I closed with "I appreciate the offer especially if the site is broke". Click

They haven't called me in a long time now. But there was a period where they must have called 4 or 5 times. By the last time, I was SO pissed off that I screamed into the phone "when are you assholes gonna get the message to not call me"? And then I hung up. Haven't heard from them since. But a couple of hours ago, I was in the kitchen and heard my phone ring that "double ring" that usually signifies long distance. I didn't answer it as I didn't recognize the number, but it wouldn't surprise me in the least if it was them.....judging by your post 4oaK.

That whole calling at home thing set off alarm bells for me months ago, when they first started out. IMO, it reeks of desperation. Especially when they continue doing it, even after you've told them not to.

 

[chuchu59]

This morning I read Bryan's warning on casino33. I haven't heard from them for some time now. All of a sudden this afternoon I receive a call from casino33 (forgot his name) He offers me a 400% deposit bonus. I didn't even ask what the play through was but responded "first of all I'm not interested in bonuses, and I heard your site is in some kind of financial stress". His response was "yea, there's a disgruntled employee starting rumors". I of course didn't mention casinomiester or that Bryan in fact posted it. But you could sense his tone changed from optimistic to pessimistic quickly when I said that. I closed with "I appreciate the offer especially if the site is broke". Click

Disgruntled employee? So Bryan works for Casino33. Shame on you Bryan for spreading all these malicious rumours.

 

[4 of a kind]

But a couple of hours ago, I was in the kitchen and heard my phone ring that "double ring" that usually signifies long distance. I didn't answer it as I didn't recognize the number, but it wouldn't surprise me in the least if it was them.....judging by your post 4oaK.

The number that called me was 551-322-9000 (hope I'm permitted to post that)

In addition I don't know what their bonuses have been in the past, but 400% sounds desperate to me. I should have asked for the play through requirements. Bet they were real low.

 

[Roanan]

The number that called me was 551-322-9000

In addition I don't know what their bonuses have been in the past, but 400% sounds desperate to me. I should have asked for the play through.

Strange. That particular phone number belongs to a notorious black market counterfeit drug scammer/spammer. I wonder why a casino would be using them?

 

[vegetagirl2008]

Strange. That particular phone number belongs to a notorious black market counterfeit drug scammer/spammer. I wonder why a casino would be using them?

Yea they called me like six times on my cell phone. When I called back the phone is disconnected. And besides my phone was acting up so they could speak to me if they wanted too. It kept hanging up on them. Then I remember someone called me by my first name too.

Because I'll be damned if I gave them my home phone number.

 

[Eagle]

Wow.

I never played there, but I've just read the info and been lurking the forums a bit.
It is good to have warnings like the ones here on CM. I also hope we'll hear from the reps in this topic, too.
I sincerely do hope they pull through.

 

[eu_lowroller]

Beware of this casino at all costs!

Got also now a phone call although i've closed my account there before one month, because of their unfriendly email support, but now they called me, that i get a bonus from them, when i will again log in into their casino!?

this is rogue for me, or is it wrong?

 

[casino33rep]

I really would like to know where Casinomeister is getting his info from.
Bryan if you would be so kind to post your sources that would be great.

If anyone needs any help or has concerns please post them here and we will be more than happy to help you.

Thank you,

Barry Solis
Casino33 rep.
[email protected]

You do not have permission to view link Log in or register now.

 

[The Dude]

I really would like to know where Casinomeister is getting his info from.
Bryan if you would be so kind to post your sources that would be great.

If anyone needs any help or has concerns please post them here and we will be more than happy to help you.

Thank you,

Barry Solis
Casino33 rep.
[email protected]

You do not have permission to view link Log in or register now.

Hi Barry,

Sorry, but I don't make a habit of identifying sources, but I have been contacted by a handful of affiliates stating that there are indicators that your company is strapped financially.

Is Jonathan and/or casinojack still employed by casino33? I was wondering why we haven't heard from them lately.

Bottom line is, I would rather error on the side of caution since players are being asked explicitly to deposit funds. I don't want to see them getting screwed.

Can you give us a reason to believe that Casino33, etc., is in good financial standing? If there is something that clearly indicates you are good to go, I have no problem rescinding the warning I posted.

 

[est129]

Just to mention that i got a call from Casino33 before 5-6 days, and asking me if i will login and deposit today, in order to give me a special 'bonus' only for me. I told them ok, i'm not interested and that's all.

PS: Their website also seems out of date, there are still promotions about the xmas period online (Promotion is valid from December 22nd 2009 to December 31st 2009)...

 

[casino33rep]

Just to mention that i got a call from Casino33 before 5-6 days, and asking me if i will login and deposit today, in order to give me a special 'bonus' only for me. I told them ok, i'm not interested and that's all.

PS: Their website also seems out of date, there are still promotions about the xmas period online (Promotion is valid from December 22nd 2009 to December 31st 2009)...

Thanks for the feedback on the site. We shall be changing this in the up coming weeks.

 

[casino33rep]

Hi Barry,

Sorry, but I don't make a habit of identifying sources, but I have been contacted by a handful of affiliates stating that there are indicators that your company is strapped financially.

Is Jonathan and/or casinojack still employed by casino33? I was wondering why we haven't heard from them lately.

Bottom line is, I would rather error on the side of caution since players are being asked explicitly to deposit funds. I don't want to see them getting screwed.

Can you give us a reason to believe that Casino33, etc., is in good financial standing? If there is something that clearly indicates you are good to go, I have no problem rescinding the warning I posted.

Fair enough Bryan. Casino Jack is alive and kicking and still around.
There has been some changes in Management and as with any company life goes on.
In the mean time we will be here to help any players and answer any concerns that they may have.
Thank you!

 

[Pinababy69]

You guys should immediately stop calling people at home. Surely you can tell from the feedback on this forum, that it's NOT appreciated, nor welcomed.

I can tell you, if you dial my number again, you'll get a whistle in your ear loud enough to shatter your eardrum. Fair warning.

 

[casino33rep]

Letter from Management

"Im not sure how these rumors get started, but there is no truth to any shutdown of Casino33.com. While there have been some recent management changes, these changes have no reflection on the financial strength of the company and/or its affiliates. Its disappointing when reputable forums fail to investigate before publishing innuendos or misinformation."

 

[casino33rep]

You guys should immediately stop calling people at home. Surely you can tell from the feedback on this forum, that it's NOT appreciated, nor welcomed.

I can tell you, if you dial my number again, you'll get a whistle in your ear loud enough to shatter your eardrum. Fair warning.

Please email your user name and I'll check the don't call box.
Also please everyone when you sign up there is an option that you can check to not receive phone calls.
We do call players from time to time to offer them special deals. But if you request not to be called we will honor that.

Thank you,

 

[eu_lowroller]

please everyone when you sign up there is an option that you can check to not receive phone calls.
We do call players from time to time to offer them special deals. But if you request not to be called we will honor that.

But why in the hell do you call people, which have closed their casino account since one month!?

What is, if anyone is as an example a problem gambler and has closed his account because of this problem and you'll call them back, to reopen his account and to get a bonus? this is really not very serious, or am i wrong!?

I wanted only to close my accoutn because of your unfriendly email support whcih told me, that i shoudl send them a copy of my credit card, although i've never made any deposit in your casinos, i've only tried out your ND bonus and not more, so why do you guys need any credit card copys and faxbackform?

I'll normally never make any deposit with a credit card, so it's very useless, especially when i've never made any deposit before!

And i'm 100% sure, that Casinomeister didn't warn us players without any good reason from playing in your caisno and since my experience with you and your rogue phone calls it only shows me that my feeling was right from the beginning!

 

[Jasminebed]

I received a telephone call a while back, and asked that they not telephone me again.

Today I received a call from Andrew. Before he got any further than saying he was calling from Casino33, I just said that I would not be making a deposit, and that I had previously requested not to be telephoned. I terminated the conversation.

 

[casino33rep]

Yea they called me like six times on my cell phone. When I called back the phone is disconnected. And besides my phone was acting up so they could speak to me if they wanted too. It kept hanging up on them. Then I remember someone called me by my first name too.

Because I'll be damned if I gave them my home phone number.

Please email me your user name and you will never get a call from us.
Thanks,

 

[The Dude]

"Im not sure how these rumors get started, but there is no truth to any shutdown of Casino33.com. While there have been some recent management changes, these changes have no reflection on the financial strength of the company and/or its affiliates. Its disappointing when reputable forums fail to investigate before publishing innuendos or misinformation."

Letter to management:

If I have to act upon rumors - I will. I would rather disappoint a few casino staff than 100s (if not 1000s) of players who rely on my judgment calls.

 

[slotjunkie]

Thanks for the feedback on the site. We shall be changing this in the up coming weeks.

WOW, it takes weeks to delete old information That is the beauty of technology; it should only take a few clicks and viola!

Something is definitely wrong at your casino and I am siding with Bryan who is here to protect us!

Your answers are to vague about the situation to be believed

 

[Pinababy69]

I'll send you my username, but you're missing the point entirely. The majority of people do NOT want UNSOLICITED phone calls from a casino. I can honestly say yours is the only operation I've ever had this problem with. The only other time any casino has called me is if I've requested it specifically to deal with a problem.

And when you call once, and are told NO, and not to call again....why do you insist on calling back numerous times after that? Why do people have to ask a rep on CM's forum to put them on a do not call list? Do your telemarketers not speak or understand English? Don't call me again means just that...DON'T CALL!!

Like I said before, it reeks of desperation, and especially in light of what Bryan has posted. Too coincidental for my liking. Rumours of financial distress, and mass calling of people who aren't interested. The timing is just too much. It certainly "appears" that you are trying to solicit deposits to buoy up the sinking ship. Just saying...that's the way it looks.

 

[Nifty29]

"Costa Rica - the Land of Milk and Honey"

Well Im sure there is some milk there, but Im not sure that brown lumpy stuff with the strong odor passes for honey.

Any casino that has to keep calling people to deposit must be absolutely desperate.

If CM says there is smoke, then its only a matter of time before we all see the fire.

 

[chayton]

I'm also getting calls at home - not only that but they leave messages on my answering machine which really bothers me. Like I want anyone who happens to be in the house to hear it? I had a potential client here - I work from home - and they now think I have a gambling problem. Every email is now "Are you working on my stuff or are you gambling." It's done in a joking manner but that's starting to piss me off too.

I just sent an email to casino33 support telling them to stop - and if they can't do it to close my account. If the rep here could double check this for me, my account username is the same as it is here.

 

[kingkong098]

I too closed my account with them a month ago after incessant call. (I have screens shots of the chat where the agent confirms my account is closed.)

Got a call from Andrew today asking to deposit. When I told him my acct was closed, he said I must be mistaken because it was showing as open and active to him.

 

[LaurieJim]

Fair enough Bryan. Casino Jack is alive and kicking and still around.
There has been some changes in Management and as with any company life goes on.
In the mean time we will be here to help any players and answer any concerns that they may have.
Thank you!

So what are the new changes with Management? I noticed you mentioned Casino Jack being still around, what about Jonathan, is he also still " kicking around" and are both still employed with 33 ? ..................laurie

 

[Dinahnana]

Letter to management:

If I have to act upon rumors - I will. I would rather disappoint a few casino staff than 100s (if not 1000s) of players who rely on my judgment calls.

Thank you Casinomeister for all of your efforts. I can always rely on this forum to get honest information regarding casinos. I am sure if you find out the information to be invalid regarding Casino 33 you will say so pretty fast. I would rather err to the side of caution and be told of any possible fiasco at an online casino even if it has not been completly verified. Usually by the time it has been verified players are out quite a lot of money. That being said I do have an account with casino 33 and have played there several times. They have always paid me when I cashed out and the slot play there is really fair. I will wait on futher information about this casino before I deposit there again.

I am looking forward to hearing more information regarding this situation.

Thank you Bryan and all of Casinomeister for looking out for the little guys!:notworthy

 

[Webzcas]

I think it would be prudent for the management of Casino33 to use the opportunity afforded to them in this thread to quell any 'rumours' - instead of appearing very defensive.

It would make sense would it not, to contact Bryan and let him know the details of what has or has not happened, if for whatever reason you are unable to do so publically in this thread.

The 'rumours' are not just appearing on this forum, but several portals.

It would be pretty much negligent on Bryan's part as a player advocate and watchdog, to not issue the warning concerning Casino33 once he had heard there was potential trouble.

As an aside, casinos in my view should not make cold calls to players. Indeed instead of opting out, you should have to opt in to receive them.

It has only happened to me once ( A Rival Casino ) and I was not impressed to say the least.

 

[takethemoney]

I felt these guys were short termers from my initial deposits. When software is brutally tight, I feel they are trying to suck off as much cash as they can, while they can. I personally feel like RTG powered casinos are either going to die or get wise and start treating the customer better. I haven't liked where it's been headed for awhile now.

 

[cheetahwind]

The major issue I see with RTG is the fact they put so much weight into there Random Jackpots and even normal jackpot it's not even funny. It's wonder that people can win anyways. I mean you really honestly with this particular casino brand of software. You get that 1 out 100,000 people who actually walks out happy, and I'm not talking I won a couple hundred. I'm talking like a couple thousand happy. Just because you have to be that lucky person to hit that random or actual symbol combination jackpot.
So yes we can all honestly say, unless if you can hit a hell of a lucky streak. Like one player did at iNetBet over the last month. You'll bet you'll walk out of an RTG with your wallet feeling a lot lighter.

 

[est129]

Today Casino33 sends promotional mails about a 50% bonus, no matter that i've unsubscribed before a month. Nothing works well there? Wtf...

 

[KasinoKing]

Fair enough Bryan. Casino Jack is alive and kicking and still around.

How about actually answering the question!

Is Jonathan and/or casinojack still employed by casino33? I was wondering why we haven't heard from them lately.

By evading answering straight forward questions like this you are only fueling the suspicions about what is going on at your place. Is it any wonder players & webmasters are nervous.

Can we have a definitive answer PLEASE?

KK
PS: I took all your banners off my site as soon as I saw Bryan's warning, and they wont be going back up until I'm 100% confident everything is above board and ship-shape.

 

[The Dude]

"Alive and kicking" may mean "bound and gagged, stuffed in a closet" for all we know

 

[love2winalot]

Hiya: Here is my 100% neutral view point. I do not care. I never even heard of casino 33 until i saw this thread. I never even knew that Casinomeiser gave out warnings. I always just thought there was accredited, and rouge.

OK. I know for a fact, that there is NO greater Injustice than to be falsy accused of something. I also know that a Accusation being made at someone is handeled differently by them, based on if the accusation is True, or False.

If it is True: Claim innocense, but provide little to no details. Just keep claiming innocense, and accuse the accuser of not liking you, and so on like this.....................

If it is False: Yell inocense at the top of your lungs. Take every single bit of evidence in your favor and throw it on the table, Counter every false accusation in detail as to why it is false. Look the accuser in the eye after doing this, and Demand an apoligy, forgive them, and end up increasing your customer base.................

So, the accusor says you seem to be in finiancial trouble. Calling current players, and former players to make a deposit, "Seems", to support this.

Not asking Casinomeiser, "Hi, the accusations are false, what do we need to do to prove that to you"? Seems to support this.

Providing little to no actual details to your current players on this forum, Seems to support this. .......................and so on

I am not saying, but i am just saying.....................A Innocent person falsely accused would come out swinging, but you have come out doing almost nothing at all but saying I am innocent???????

 

[maxd]

To be fair most casinos will clam up when the shit hitting the fan on the forums has their name on it. The forums can be a thankless place to assert one's innocence. Many just pack up and leave the forums for good.

 

[casino33rep]

Today Casino33 sends promotional mails about a 50% bonus, no matter that i've unsubscribed before a month. Nothing works well there? Wtf...

Please send me your username and I'll make sure you will not receive anymore promos. Sorry for the problem.

Thanks,

 

[est129]

Please send me your username and I'll make sure you will not receive anymore promos. Sorry for the problem.

Thanks,

No, i'm not sending you my username, i want the unsubscribe link to work properly for all users and not only me...


Edit: Sorry if i sound kind of rude or agressive, but i'm sick of unsubscribers that doesn't work

 

[4 of a kind]

Got this today in e-mail For some reason it came in my spam. Their mail always came the normal way I think. To do the survey I had to enter my return code, which I guess meant my home address zip. So i entered my zip code and it didn't work. Guess it meant email address and didn't bother at this point. I receive enough junk mail as it is.

When they first showed up around here a while ago, I made a $333.00 deposit for some welcome bonus to check the place out. Never deposited their again. Wouldn't call me a valued customer.


At Casino33.com, wed like to listen and learn more from you to make your Casino experience even BETTER.

As a valued member of Casino33.com, were hoping to get your help on a short and easy survey.

These quick questions will allow us to make your Casino experience even better. We realize that member feedback is vitally important and is the easiest way to address any concerns you may have.

To participate in the survey click here.

Again, thank you for helping us.

Best Regards,

The Casino33.com Team

 

[eu_lowroller]

i got also this spammail from this crap casino, althoug my account is closed a long time ago and although i've told them, that they should never call or write me again!

i hope this casino go under, because i've never seen such a crap thing in my life!

 

[Roanan]

I also received that message today, but as I already deleted the software and they refuse to provide valid opt-out links, or even obey when they do, I just forwarded it to SpamCop.

Maybe when they get their emailing privileges revoked by their ISP they MIGHT get the message.

 

[nisosbar]

Letter to management:

If I have to act upon rumors - I will. I would rather disappoint a few casino staff than 100s (if not 1000s) of players who rely on my judgment calls.

Very much appreciated, Bryan. To state the obvious, that's basically why we all come here to share experiences - we trust you.

 

[nisosbar]

The major issue I see with RTG is the fact they put so much weight into there Random Jackpots and even normal jackpot it's not even funny. It's wonder that people can win anyways. I mean you really honestly with this particular casino brand of software. You get that 1 out 100,000 people who actually walks out happy, and I'm not talking I won a couple hundred. I'm talking like a couple thousand happy. Just because you have to be that lucky person to hit that random or actual symbol combination jackpot.
So yes we can all honestly say, unless if you can hit a hell of a lucky streak. Like one player did at iNetBet over the last month. You'll bet you'll walk out of an RTG with your wallet feeling a lot lighter.

And you know what? If that (4 random jackpots to one player) had happened at just about ANY other RTG casino, many here would have been HIGHLY suspicious of that. But it was Inetbet - probably the longest-standing CM-endorsed RTG casino about whom I have NEVER seen a complaint about ANYTHING in these forums. Other members here can probably vouch likewise. Thus, we all seem to implicitly trust that this really probably was just a lucky streak. God knows if it had happened elsewhere, many would have stated "okay, that's it, I'm not playing there anymore, that's just too fishy, etc."

 

[vegetagirl2008]

My personal opinion in my heart of hearts Casino 33 is under financial strain. Therefore all the cold calls to everyone. I have also received the survey not once but twice which I will not fill out anyway. This is the thing instead of getting all defensive tell these members that patronize your casino the truth. There is nothing wrong with telling the truth.

If your not financially strapped then why all the calling? Shouldn't a simple e-mail be sufficient. Some people closed their accounts and yet you still sending them e-mails. Why? Why is that? That tells me one thing and it as plain as the nose on your face.

 

[funeral979]

Got this today in e-mail For some reason it came in my spam. Their mail always came the normal way I think. To do the survey I had to enter my return code, which I guess meant my home address zip. So i entered my zip code and it didn't work. Guess it meant email address and didn't bother at this point. I receive enough junk mail as it is.

When they first showed up around here a while ago, I made a $333.00 deposit for some welcome bonus to check the place out. Never deposited their again. Wouldn't call me a valued customer.


At Casino33.com, wed like to listen and learn more from you to make your Casino experience even BETTER.

As a valued member of Casino33.com, were hoping to get your help on a short and easy survey.

These quick questions will allow us to make your Casino experience even better. We realize that member feedback is vitally important and is the easiest way to address any concerns you may have.

To participate in the survey click here.

Again, thank you for helping us.

Best Regards,

The Casino33.com Team

The return code doesn't need to be filled out. Its there in case you started filling out the survey but did not finish, and want to go back to where you left off.

 

[funeral979]

i got also this spammail from this crap casino, althoug my account is closed a long time ago and although i've told them, that they should never call or write me again!

i hope this casino go under, because i've never seen such a crap thing in my life!

I also received that message today, but as I already deleted the software and they refuse to provide valid opt-out links, or even obey when they do, I just forwarded it to SpamCop.

Maybe when they get their emailing privileges revoked by their ISP they MIGHT get the message.

Im not sure why all the negativity? Wishing a business to go under because they send out an email to try and IMPROVE their business? I don't know if they are financially strapped or not, but the survey AND the rep trying to answer questions seems as if they are trying to move forward in the right direction.

I wish them well.

 

[4 of a kind]

The return code doesn't need to be filled out. Its there in case you started filling out the survey but did not finish, and want to go back to where you left off.

I entered my zip code and the survey wouldn't start, it prompted me to re-enter my return code before I could even do survey. Regardless not an issue at all.

 

[4 of a kind]

Im not sure why all the negativity? Wishing a business to go under because they send out an email to try and IMPROVE their business? I don't know if they are financially strapped or not, but the survey AND the rep trying to answer questions seems as if they are trying to move forward in the right direction.

I wish them well.

I do understand your point and agree with their efforts in trying to prevent the ship from sinking.

The point we're all making here, is the recent blitz of cold calling and emailing previous customers, with fantasy bonuses; if in fact we know they have money issues, what are our chances of getting paid?

The players will view their sudden great bonus offers as nothing more then them trying to get us to deposit. With financial stress I'm certain the small withdrawals would still be made, but big hits might have a problem getting paid.

After a warning from Bryan, I couldn't see anyone at this site taking the unnecessary second gamble of trying to get paid.

These problems occur usually from bad management, bad cs, payout issues, and planting foolish reps at sites like this with the likes of CasinoJack who made a fool of himself here. These problems start from the top brass, and filter their way down to what keeps them in business. Us the players.